I never ate here before, but my experience with the food and staff will make me a regular! Fantastic job in all areas! A definite plus for healthier alternatives in the fast food industry!
First time here and I’m pretty sure I won’t be back. I was debating tonight if I should grab chipotle or give this a try for my dinner since it’s close and something that is quick, in which I decided on this cause I’m new to the area and never have tried it. Not that the service or atmosphere was really bad but the food was terrible. I got the double chicken bowl and it was bland, tasteless, and all I could taste was the beans in the bowl which also had no flavor (and overpowered the entire meal). The chicken seemed old and over cooked. I’m sorry but next time I will definitely grab chipotle.
Atmosphere: 3
Food: 1
Service: 3
Doniesha Davis
Check your receipt. I hate coming to this location. Food is already overpriced, but check for them charging you multiple times for stuff that should be free and not actually giving you things you've paid for. Now I know why it's empty af in there all the time.
Atmosphere: 1
Food: 2
Service: 1
J. Bicknell
Tostada bowls are amazing! So much flavor and just enough to satisfy. I dined in and would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
Hugo Perez
Yesterday, Tuesday, I spent buying food to go with my family to the park to eat. I ordered takeout and they didn't give me cutlery, so forks, they have to be more careful about that, ok.
Atmosphere: 5
Food: 4
Service: 2
Suzanne Coyne
The staff is friendly and welcoming. We love their food!Parking: Accessible and well lit.
Clean , not busy inside to sit in. Fast and kind service. Chicken always good food portions good , salads have double portions. I recommend Double chicken fit bowl or chicken tostada salad.
Atmosphere: 5
Food: 5
Service: 5
Glow Glow
My chicken was dry and pieces were small. I am a regular at pollo loco and I’ve noticed how the product has decreased their taste, portion and employees are lacking customer service. Not referring to all but this specific location. I placed my food order to dine-in and the when I received my order I let the cashier know I had requested for corn to be excluded. She took the food back and the person preparing the food got annoyed and started shaking her head asking her if I had requested my food with no corn. The cashier did not answer her. But I let the person in the food line know that I had requested no corn. She prepped my food but this time with smaller portions than the first incorrect order I had previously received. I will not be returning to this location. Please have employees stop overcooking the chicken, you are giving these customers dry chicken and you are loosing customers.
Atmosphere: 1
Food: 1
Service: 1
Steven Holder
Pretty much what you expect. Most of the time, it hits the spot.
The powerbowls they sell offer a healthy alternative to the regular spicy taco.
Jimmy Bloom
El Pollo loco is one of my family's regular dinner spots, everyone's always so friendly the service is fast and they accommodate almost any requests you have. They took the chicken fresh constantly you can smell it from a mile away. The guacamole salsa is incredible.I always get the big combo with white breast meat. Double rice, they have the best Spanish rice.Make sure you get extra flour tortillas, make a bunch of your own tacos.
Says closes at 10 but ordered and took my money and canceled my order 30 minutes later.. what a waste. Idk if it's Doordarsh or them but called and they answered and apparently they change store hours whenever they
Atmosphere: 1
Food: 1
Service: 1
xxkizzlexx21
Not impressed restrooms were dirty and the food is way overpriced for low quality taste. The lady did not get my order right,, do not
I never ate here before, but my experience with the food and staff will make me a regular! Fantastic job in all areas! A definite plus for healthier alternatives in the fast food industry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Guacamole
First time here and I’m pretty sure I won’t be back. I was debating tonight if I should grab chipotle or give this a try for my dinner since it’s close and something that is quick, in which I decided on this cause I’m new to the area and never have tried it. Not that the service or atmosphere was really bad but the food was terrible. I got the double chicken bowl and it was bland, tasteless, and all I could taste was the beans in the bowl which also had no flavor (and overpowered the entire meal). The chicken seemed old and over cooked. I’m sorry but next time I will definitely grab chipotle.
Atmosphere: 3
Food: 1
Service: 3
Check your receipt. I hate coming to this location. Food is already overpriced, but check for them charging you multiple times for stuff that should be free and not actually giving you things you've paid for. Now I know why it's empty af in there all the time.
Atmosphere: 1
Food: 2
Service: 1
Tostada bowls are amazing! So much flavor and just enough to satisfy. I dined in and would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
Yesterday, Tuesday, I spent buying food to go with my family to the park to eat. I ordered takeout and they didn't give me cutlery, so forks, they have to be more careful about that, ok.
Atmosphere: 5
Food: 4
Service: 2
The staff is friendly and welcoming. We love their food!Parking: Accessible and well lit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl, Double Chicken Avocado Salad, Chicken Avocado Burrito, Macaroni & Cheese, Burrito Chicken Avocado, 12 Taco Complete Family Combo
Clean , not busy inside to sit in. Fast and kind service. Chicken always good food portions good , salads have double portions. I recommend Double chicken fit bowl or chicken tostada salad.
Atmosphere: 5
Food: 5
Service: 5
My chicken was dry and pieces were small. I am a regular at pollo loco and I’ve noticed how the product has decreased their taste, portion and employees are lacking customer service. Not referring to all but this specific location. I placed my food order to dine-in and the when I received my order I let the cashier know I had requested for corn to be excluded. She took the food back and the person preparing the food got annoyed and started shaking her head asking her if I had requested my food with no corn. The cashier did not answer her. But I let the person in the food line know that I had requested no corn. She prepped my food but this time with smaller portions than the first incorrect order I had previously received. I will not be returning to this location. Please have employees stop overcooking the chicken, you are giving these customers dry chicken and you are loosing customers.
Atmosphere: 1
Food: 1
Service: 1
Pretty much what you expect. Most of the time, it hits the spot.
Atmosphere: 3
Food: 3
Service: 4
Food is good for the price..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4pc Half Chicken Meal, Chips, Guacamole
Restaurantji Recommends
The powerbowls they sell offer a healthy alternative to the regular spicy taco.
El Pollo loco is one of my family's regular dinner spots, everyone's always so friendly the service is fast and they accommodate almost any requests you have. They took the chicken fresh constantly you can smell it from a mile away. The guacamole salsa is incredible.I always get the big combo with white breast meat. Double rice, they have the best Spanish rice.Make sure you get extra flour tortillas, make a bunch of your own tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Chips
Loved the chicken and the beans were tasty. I highly recommend trying all the sauces to enhance the taste!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pinto Beans, 4pc Half Chicken Meal
Says closes at 10 but ordered and took my money and canceled my order 30 minutes later.. what a waste. Idk if it's Doordarsh or them but called and they answered and apparently they change store hours whenever they
Atmosphere: 1
Food: 1
Service: 1
Not impressed restrooms were dirty and the food is way overpriced for low quality taste. The lady did not get my order right,, do not
Service: 1