Black Bear Diner Gilbert

Love the portions love the service Food foods

Our service was great on Father’s Day with Jennifer will be going back the prime rib was absolutely great

From the moment we were seated, the service at Black Bear Diner in Gilbert exceeded expectations; and that was largely thanks to our server, Chase (Aiden). Despite managing a full section, he never made us feel rushed or overlooked. Quite the opposite—he took the time to make us feel genuinely welcome and at home. Chase was not only attentive but also clearly knowledgeable about the menu and options. He carried himself with a confidence that showed he takes pride in his work and truly cares about each guest’s experience. Watching him interact with other tables, it was obvious we weren’t the only ones who appreciated his excellent service—everyone seemed to enjoy his energy. As for the food: no complaints whatsoever. Both of our meals were hot, fresh, and delicious. Great portions, great flavors, and served exactly as ordered. All around, it was a great experience. If you’re heading to this location, I highly recommend asking for Chase, he’s a standout and made our visit even better.

We went here for breakfast worst service ever had sausage was raw manager argued with us saying it's suppose to be pink in the middle no pork should never be pink in the middle eww

Was Awesome me and my Angel Amber ate there with my Boss for breakfast and we LOVED IT Definitely coming back SOON❤️👌🏻

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried, Waffle with Whipped Cream and Strawberries, Gravy, Blackberry, Stuffed Blackberry French Toast, Biscuits & Gravy, Chicken and Waffles, Steak, Roll, Country Fried Steak

Love this place and love taking family from out of town here. The food is delicious and it's such a huge portion. The service has always been impeccable even on holidays.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Great family lunch.

Atmosphere: 5

Food: 5

Service: 5

I came here to pick up an order for a customer, and when I get there I get told "they're working on orders in the back". They didn't even ask for a name. After about 5-10 minutes, they ask me who I'm picking up for and I tell them the name, and they once again said "they're working on orders in the back". It wasn't until 20 minutes later that they told me someone else already picked it up. Why wasn't I informed of this when I first got there and checked in??? I had multiple employees tell me it's coming up but literally no one went and actually checked on it until I was already waiting for 20 minutes. I asked to speak to the manager about it because the lack of communication and management of this situation was hanled very poorly, and then the manager starts talking to me like I'm the problem when I've literally waited a long time and was rightfully frustrated at them for wasting my time. Then she accused me of yelling at her when she was the one being aggressive with me first, just for telling her that this experience was terrible and could've been handled within the first few minutes of me coming in. Very poor communication and management! Do better!

Service: 1

Was very very disappointed in my banana creme pie , where's the bananas 🍌! I had to dig into the creamy pudding and the pastry chef has been very stingy in putting in the bananas just tiny pieces ,do I have to buy my own bananas and stuff them in the pudding myself , Lower the prices if your going to hold back , not ordering anymore pie until they make those changes 🤔.

Food: 1

Food and service is always amazing!

Atmosphere: 5

Food: 5

Service: 5

Great food nice people

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried

Food was delish we had the turkey and prime rib dinners.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak

Great service, even in the Christmas rush!

Atmosphere: 5

Food: 5

Service: 5

Enjoyed lunch here

Atmosphere: 5

Food: 5

Service: 5

My kids love this place but tonight I was disappointed. I have 3 kids 6,4 and 2. It was Saturday night and not super busy but not slow. They sat us at a very small table we asked if we could move to one of the other 3+ tables and they said “no those are being used”… so we sat in this claustrophobic booth with high walls. They then 10 minutes later seated 2 people at one of the larger tables. Was not happy.

Atmosphere: 1

Food: 5

Service: 1