Very disappointed. Customer service was not very friendly-super bothered to even be working. The girl who took our order was not even done taking the order and the guy was already trying to make our sandwich’s and he missed half the order because he didn’t wait for her to finish putting the order in. Needless to say will never be going there again. The guy didn’t put over half the toppings on the sandwich’s and then when asked for extra sauce/extra toppings he wanted to argue about it. Don’t work a customer service job if you’re going to hate doing your job-and not even do it right.
Jonathan Nash
DO NOT ever go here. If you do not tip them they SKIMP YOUR FOOD.I spent $35 on a gigantic sub and got five slices of turkey and four slices of bacon. THATS WHAT COME ON A NORMAL SUB !!! THIS PLACE IS FULL OF CHEATS !!!!
babcia zosia
Mmmm jeeebus Staff members useless, I’m against ordering on a self service kiosk but would prefer it to what’s happening here. How do you create such a odd menu, they’re sandwiches Never again. Oh salty salty and salty
Diane Perkins
Can't rate atmosphere 😆 always get it to go. Their new line of hot subs are great. Love the Italian.
Christopher Robert
My girlfriend warned me not to eat here but since I’ve never tried it, I thought we should go. I didn't see on the menu any sub that offered the trio of roast beef, ham, and turkey which is my favorite combo, so I was told the gargantuan was the only thing close, so we order that. a 12” would have been perfect for her and I to share, but the only offering was an 8”, or 16.” So we reluctantly get the 16.” I saw the price on the register of 32.00 and change and to avoid conflict, or making a scene, I just paid it. I honestly don’t care if this was the best sub I’d ever had, 32.00 for a sub is absolutely ridiculous. To worsen the insult to my judgment, it was mediocre. Too much meat for the other ingredients, plain…nothing special about anything this sub offered. Bread was not exactly fresh and a bit dense and hard for my taste. This was an absolute waste of money at this price. I feel gross that I let go of that 32.00 for this sandwich.
A. Bradley
Easton prepared our meals to perfection …AND while being super friendly and patient along the way. Rare to find kids like him these days. Going to tell my coworkers about this little spot, it’s perfect and Easton brings what’s expected when it comes to five star customer service. Thanks and God bless!
Handy Helper
It’s honestly the whole team, but EASTON especially deserves recognition for his incredible customer service and ability to retain returning customers. Easton always has a smile on his face, welcomes customers in without hesitation, and seems like he enjoys the work he does. He, and the entire team here at Gilbert actually LISTEN to what’s being ordered and execute with total accuracy. There is a reason the extra-far trek is worth it, and that’s cause this Jimmy John’s location cares - GIVE ‘EM A RAISE, PAUL BROWN- stop being greedy!!! Thank you Easton and the whole crew over in Gilbert, Jimmy John’s is BEYOND fortunate to have you representing their brand in such a positive light in a high-traffic area.
Parking: There’s usually parking right outside the store.
Kid-friendliness: Atmosphere plays nice music, clean location and soda machine.
Wheelchair accessibility: There are two doors one can enter the store from; all wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Cody Chapman
This place never fails to disappoint! Delicious sandwiches and lots of options to choose from.
Tianna Horito
Went at 1PM today. Man at the register was so fast and read my mind. Thought of everything. I’m so glad I came her today. Freaky fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
Neil Chitel
This store did not have a pickup rack. Had to wait to get our mobile order. FIRST JJ not to have a pickup area.
Walked in to order the pickle sandwich and when I entered the store I knew it wasn't going to be good. First, the employee didn't even say hi to me. I had to say hi to him first. Then both employees with monotone voices and sad looks on their faces. Begrudgingly made my pickle sandwich. When they finished my sandwich. They didn't even say here you go or anything. They just handed it to me. When I finally got home to look at this pickle sandwich I discovered they didn't even cut it in half. Not to mention, I ordered the turkey version of the sandwich and they forgot the cheese. To recap they gave me a pickle with turkey and lettuce on it. Definitely do not go to Jimmy John's. Go to Jersey Mike's far friendlier service and way better food.
Food: 1
Service: 1
Beautiful Morgan
We bought 2 wraps today and mine was the Beach one... This was the first time I have ever had Jimmy Jones and I won't go back again.
It was stuffed with lettuce had 2 pieces of tomato with literally 1 piece of turkey so for the price & lack of everything but Lettuce I wouldn't go here again.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Beach Club
Matt
Very disappointed with service of staff, if you want a real sand which go to Jason's deli or kneaders they are cheaper then Jimmy John's
Food: 1
Service: 1
Matthew Brugger
Very disappointed with service of staff, if you want a real sand which go to Jason's deli or kneaders they are cheaper then Jimmy John's
Food: 1
Service: 1
Brian Murphy
Just ordered for delivery and found a hair in my sandwich. Maybe the health department should check this place out
Very disappointed. Customer service was not very friendly-super bothered to even be working. The girl who took our order was not even done taking the order and the guy was already trying to make our sandwich’s and he missed half the order because he didn’t wait for her to finish putting the order in. Needless to say will never be going there again. The guy didn’t put over half the toppings on the sandwich’s and then when asked for extra sauce/extra toppings he wanted to argue about it. Don’t work a customer service job if you’re going to hate doing your job-and not even do it right.
DO NOT ever go here. If you do not tip them they SKIMP YOUR FOOD.I spent $35 on a gigantic sub and got five slices of turkey and four slices of bacon. THATS WHAT COME ON A NORMAL SUB !!! THIS PLACE IS FULL OF CHEATS !!!!
Mmmm jeeebus
Staff members useless, I’m against ordering on a self service kiosk but would prefer it to what’s happening here.
How do you create such a odd menu, they’re sandwiches
Never again. Oh salty salty and salty
Can't rate atmosphere 😆 always get it to go. Their new line of hot subs are great. Love the Italian.
My girlfriend warned me not to eat here but since I’ve never tried it, I thought we should go. I didn't see on the menu any sub that offered the trio of roast beef, ham, and turkey which is my favorite combo, so I was told the gargantuan was the only thing close, so we order that. a 12” would have been perfect for her and I to share, but the only offering was an 8”, or 16.” So we reluctantly get the 16.” I saw the price on the register of 32.00 and change and to avoid conflict, or making a scene, I just paid it. I honestly don’t care if this was the best sub I’d ever had, 32.00 for a sub is absolutely ridiculous. To worsen the insult to my judgment, it was mediocre. Too much meat for the other ingredients, plain…nothing special about anything this sub offered. Bread was not exactly fresh and a bit dense and hard for my taste. This was an absolute waste of money at this price. I feel gross that I let go of that 32.00 for this sandwich.
Easton prepared our meals to perfection …AND while being super friendly and patient along the way. Rare to find kids like him these days. Going to tell my coworkers about this little spot, it’s perfect and Easton brings what’s expected when it comes to five star customer service. Thanks and God bless!
It’s honestly the whole team, but EASTON especially deserves recognition for his incredible customer service and ability to retain returning customers. Easton always has a smile on his face, welcomes customers in without hesitation, and seems like he enjoys the work he does. He, and the entire team here at Gilbert actually LISTEN to what’s being ordered and execute with total accuracy. There is a reason the extra-far trek is worth it, and that’s cause this Jimmy John’s location cares - GIVE ‘EM A RAISE, PAUL BROWN- stop being greedy!!! Thank you Easton and the whole crew over in Gilbert, Jimmy John’s is BEYOND fortunate to have you representing their brand in such a positive light in a high-traffic area.
Parking: There’s usually parking right outside the store.
Kid-friendliness: Atmosphere plays nice music, clean location and soda machine.
Wheelchair accessibility: There are two doors one can enter the store from; all wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
This place never fails to disappoint! Delicious sandwiches and lots of options to choose from.
Went at 1PM today. Man at the register was so fast and read my mind. Thought of everything. I’m so glad I came her today. Freaky fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
This store did not have a pickup rack. Had to wait to get our mobile order. FIRST JJ not to have a pickup area.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Walked in to order the pickle sandwich and when I entered the store I knew it wasn't going to be good. First, the employee didn't even say hi to me. I had to say hi to him first. Then both employees with monotone voices and sad looks on their faces. Begrudgingly made my pickle sandwich. When they finished my sandwich. They didn't even say here you go or anything. They just handed it to me. When I finally got home to look at this pickle sandwich I discovered they didn't even cut it in half. Not to mention, I ordered the turkey version of the sandwich and they forgot the cheese. To recap they gave me a pickle with turkey and lettuce on it. Definitely do not go to Jimmy John's. Go to Jersey Mike's far friendlier service and way better food.
Food: 1
Service: 1
We bought 2 wraps today and mine was the Beach one... This was the first time I have ever had Jimmy Jones and I won't go back again.
It was stuffed with lettuce had 2 pieces of tomato with literally 1 piece of turkey so for the price & lack of everything but Lettuce I wouldn't go here again.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Beach Club
Very disappointed with service of staff, if you want a real sand which go to Jason's deli or kneaders they are cheaper then Jimmy John's
Food: 1
Service: 1
Very disappointed with service of staff, if you want a real sand which go to Jason's deli or kneaders they are cheaper then Jimmy John's
Food: 1
Service: 1
Just ordered for delivery and found a hair in my sandwich. Maybe the health department should check this place out
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