Main Event Gilbert

1735 S Santan Village Pkwy, Gilbert
(480) 462-2200

Recent Reviews

jessika palen

My boys and I came out today to bowl because they participate in kids bowl free , the bowling was great however when I went to order food in the Cafe a girl told me she doesn't normally work in the Cafe and to go to the bar, the bar said they would send a server over and Alyssa came by , she was amazing and attentive and saved this review from being a 1 star, the food was good especially the chicken tenders . Once we headed over to the games I kept swiping and games kept breaking I had to find a game attendant 4 separate times, then my boys went to redeem their tickets and the prizes were locked up and they were only letting one group at a time , there were around 5 attendants in there counting, inventory I don't know what but my oldest checked out grabbed his candies and put them in his pocket then a minute later a different attendant asked him " are you going to pay for those" in which he replied he already did but they didn't give him a bag so he had to shove them in his pocket. He told me this after we had left or else I would have confronted her, we don't need to steal $1 candy. The food And Alyssa saved the show on this review but I will not be returning to waste my hard earned money on this place .

Atmosphere: 3

Food: 3

Service: 3

Ann A

This Main Event was really loud and I think it got more expensive.. we had my nephew's birthday there today but everyone had a great time even the birthday boy.. Thanks Main Event staff for ur service ?Wheelchair accessibility: They have plenty of handicap spots.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Nachos

Tyson Brown

We came for my son’s birthday. We didn’t reserve any birthday package, but we bought a few attractions ahead of time. We realized when we arrived that an all access pass was more affordable and made more sense so that was frustrating because we didn’t know and didn’t see anything on the website. The food arrangements at Main Event are not super clear or accommodating. There are two restaurants that have similar menus but you have to sit in the area associated with the restaurant. People treat open tables like birthday tables and so there’s no place to sit as a group. And birthday tables by the bowling area were all empty except for 2. When we showed up at the attractions during our pre-scheduled time, people were cutting in front and there wasn’t any recognition of our pre-scheduled times. The pizza was super tasty, but that’s pretty much the only part that went well. The food and other upsells were crazy expensive. My wife went to the bathroom and found two teens doing in appropriate stuff together in one of the bathroom stalls. I don’t think we’ll be back at this location and would probably not return to Main Event for future birthday parties. Everyone’s got different tolerances and preferences for things, but we found Main Event to be overly pricey, unclear, disorganized, non-accommodating, and not as kid friendly as we had hoped.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Large 'the Perfect Cheese' Pizza

Julian D Vigay (Jul)

Best place to just hang with friends

Atmosphere: 5

Food: 3

Service: 5

Kelly Staton

I've been here for 2 hours and not ONE person has asked me if they could help me. I stood at the main desk waiting while people chatted. I stood at the hostess stand for 10 mins waiting to be seated and nobody ever showed up, so I sat myself. Had to go to the bar to order my drinks and food. Had to clean off the tables of the bowling lane we were assigned, and waited for another 10 mins while those who I assume are servers stood around talking. Finally walked over to someone standing at a station to ask how I could get drinks for the 5 boys we brought bowling.

Atmosphere: 3

Food: 3

Service: 1

Marie V

Food always takes so long, more games are broken then fixed and constantly eating up card credit

Atmosphere: 4

Food: 3

Service: 3

Nathan Smith

i don’t mean to be complaining but Me and my girlfriend went for a bowling date night and the service was terrible. At the front they asked us if we wanted waiters and we replied that we did. It was about 30 minutes into bowling that i was getting very light headed and we still haven’t had any waiters come ask if we needed anything but the lane over to us was getting constant help. i had to go find the waitress and tell her that we wanted to order. we got our drinks but they never came back to us. we both made eye contact with them hoping they would see us hopefully ask us how things were and if we needed anything else. But they didn’t. i complained after our hour was up and the waitress didn’t even apologize and just defended her and her team and said that it was weird tonight and that we had to go hunt them down each time we needed something even though we are paying for an hour of bowling. ruined our night.

Janice Helzer

We had another birthday party here. Brooke was our host and super attentive and sweet! My twins challenged Derek to Air Hockey, that guys a BEAST haha thanks for making their 14th birthday memorable!

Atmosphere: 5

Food: 5

Service: 5

Briana M

A nice place for adults and children to have fun.

Spencer Star

My wife and I brought our daughters here as part of their kids "free" bowling program. This place has just about everything.Our bowling experience was great although I was disappointed that the games ended early on around the 8th frames. When I notified the attendant though he was quick to fix and resolve the issue. Other than that we had no issues with the bowling.The majority of the game card stations were not functioning properly. My wife was able to get the last one to work to get our daughter's game cards. When walking through and playing games in the Arcade it was disappointing to see many games out of operation. Some of the games my daughters attempted to play did not function as intended. Which is disappointing considering they have such a massive selection of games. Many attendants were standing around in the Arcade and they did credit the games back that did not function as intended.We did not do laser tag or the ropes course so I will update you on those in the future.We had some further disappointment when it came time for us to eat it took some time for us to be seated and the restaurant lacked some of the ingredients to make their cotton candy Shirley Temple. Although our server did excellent Riley was very attentive which was amazing as they seemed short-staffed and he was also running and serving food to the bowling section. The food we ordered was hot and fresh. Their burgers are smash burger style and their chicken strips are crispy.Overall we had an enjoyable time. My daughters had fun and we will be going back but my expectations for this venue have definitely changed.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Nachos, Donut Holes

meow :D

I came here a couple of days ago with my friends. Issac was helping us out at one point and he made me feel pretty uncomfortable. He asked how old i was and i found that pretty weird as it wasn't relevant to the conversation at all. He told my my friend was beautiful too. I eventually found another staff member. I think she was blonde, but she was super friendly and helped us get some credits back and fixed the game we wanted to play. Overall 4 stars because other than the weird guy it was fun!! Bowling is pretty expensive though

Atmosphere: 4

Food: 2

Service: 4

Alanoud Alsubhi

Love the place, but it’s frustrating when you swipe and the games don’t work.

Jessica Gatekeeper

Kid-friendliness: Birthday parties!

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Cotton Candy Shirley, Game Play, Lollipop Straw, Pizza

Avri

DO NOT GO THERE! We spent $400 for a fun afternoon and right away multiple games took our credits and didn't work. I went to get a refund on the cards since over 12 of the games didn't work. I was told by the manager there are no refunds because a 3rd party runs that and she can't do anything about it. There was no sign posted about no refunds. Also, no receipt was given when we got the cards. I would say over half the games didn't work there and the place was so disgusting with drinks and trash left everywhere. I was told if a game took my credits, I could get them added back at the ticket redemption counter. I told the employee there what was happening and I was told that most of the games aren't working properly and have been that way for a while. We will be going to Dave and Busters from here on out.

Atmosphere: 1

Service: 1

Jonathan Davis

Ropes course was fun. Plus it's easy to make tickets through a specific claw

Atmosphere: 5

Food: 5

Service: 5

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