Consistently the worst McDonald’s in the area, and the other reviews are backing it up. No reason quarter pounders should be 4 hours old at 9pm. Dry and genuinely unfinishable. The guys at the store on baseline and Gilbert do a great job, it’s a shame whoever’s in charge here doesn’t care and clearly hasn’t for years. Nothing against the 16 year olds they got slaving in the back because this has been an issue for years at this point. It’s worth taking the extra 5 minute drive to another store I know I’ll get quality from, or at least food that hasn’t been sitting for hours….
Kie Custer
Slowest McDonald's I've been to. I actually pulled out of the drive through and went to the other lane, got my order in quicker from another employee.
Jennifer Lemora
Rude taking my order, gave me cold pancakes, frozen butter and cold Syrup, i forgot about drinks, and there is a sign that says “no add on” in drive through window two, it says you must go back around to order additional items. So I went inside and the young lady was more interested in laughing with her friend, yet unpleasant with me, when I asked about the butter being frozen and everything else being cold she didn’t offer me a solution, she said that’s how it given. But the McDonalds I usually go to gives me warm syrup and room temp butter, the pancakes are also warm. So I’m quite sure this place doesn’t care about our experience with them.
Hailey Ross
The his is honestly the stupidest place I’ve never been in my life most likely the workers are actually slow or something you can’t even get a water if you “don’t order it” it’s 111 degrees outside wtf do you mean I can’t get a water… this store will be what’s coming for them that’s for sure!!! And then not having a cash register shouldn’t be our problem 🤷♀️
Alex D
The manager here is always great. Super nice and will hand you your food himself.
Chanel Campbell
I went here and I did a mobile order and sat for over 25 minutes waiting to get my food. I went in and asked for a manager after several employees didn’t greet me. The manager with long flat hair Told me to pull up my order number while I showed him that it was paid for he walked away and began taking someone’s else’s order Then another manager comes to me asks is everything ok I stayed no My order is missing right when I stated that one employee comes up with a bag of food and asks if this was my food They then tried to give me the cold food So I asked for a refund and my food to be remade Another manager told no No refund and food one or the other I explained that I have been sitting and this was inconvenient and was handled wrong by the other manager He didn’t care lack or concern I now am waiting for my food to be remade They didn’t offer me anything for my wait Not one water or anything until the heard me on the phone complaining to my family And 2 mini mcflurries is the only they could do I live around the corner from this McDonalds and it was my worst experience yet!!!!!
Ricky Keller
This is one of the worst McDonalds I have ever been to. The food is never fresh even though I order fry’s with no salt they give half of the size it’s supposed to be and still not hot even though they supposed to be made fresh. They pretty much throw the food out the window to you at night, dried out chicken for the chicken sandwich so it’s clearly past the disposal time. They need new management or extra training. Get it together. You wanted the raises and now that you have them and increased the prices on everything by 50% and the food got worse.
Big Dizz
Waiting in drive-through for I’ve 15 minutes and took forever to answer the intercom to place my order this is not a hard job I don’t under stand I’ve been in the food business.
Jason Beau
went to this mcdonalds on my lunch break took out my cheeseburger and it had gray hair in the burger just threw it out. will be the last time i go to that mcdonalds.
The people that worked here were super nice but our food was all wrong. I told my wife I'll take it back but she didn't want to deal with it. It was clean not busy at all.
Emma Higgins
Employees are very rude and just mess around. We were waiting in the drive thu and we were told it would take a while. As we waited in line,in the second lane 2 other cars went in and got their orders while we were still told to wait in the fisrt lane. We waited for 7 minutes in the lane until finally they asked what we wanted to order and they were giggling and screaming over the speaker as we were trying to order. We pulled up to the window, and a lady with maroon hair told us are total and rolled her eyes while smirking. We pulled up to the second window and no one was there for a bit until we saw her again walking and smirking still at us as we got our order and drove off. It was a very unpleasant and unprofessional experience. The management should have better control over the environment and their employees
J G
This place sucks just like the rest
Food: 1
Service: 1
J. G. Beltran
Very bad service, it looks like management doesn't have control over the employees at this location. I only saw people on their phones not paying attention to the orders that were coming in, I order a strawberry cream pie and the cashier went to the back and microwaved the pie for over 2 minutes when he gave it to me it literally melted when I opened the little box that it came in. I asked for them to remake me a pie he put some new ones in the oven and didn't even finish until the time was over and he took them out before, now this new pie that I got it's completely raw, not baked, it's soggy and bland. Very disappointed to see this happening 😔
Atmosphere: 2
Food: 1
Service: 1
Bridget
Best McDonald’s in the valley. I go through the drive thru for breakfast frequently.
1. Always consistent 2. Always delicious 3. Drive thru moves quickly 4. Staff is always nice 5. Ice cream machine is never down!!
Great job managers and staff!!!
The McDonald’s a mile south of this one is horrible hahaha. Much more expensive, never consistent, cold food, etc.
Always consistent and good
Consistently the worst McDonald’s in the area, and the other reviews are backing it up. No reason quarter pounders should be 4 hours old at 9pm. Dry and genuinely unfinishable. The guys at the store on baseline and Gilbert do a great job, it’s a shame whoever’s in charge here doesn’t care and clearly hasn’t for years. Nothing against the 16 year olds they got slaving in the back because this has been an issue for years at this point. It’s worth taking the extra 5 minute drive to another store I know I’ll get quality from, or at least food that hasn’t been sitting for hours….
Slowest McDonald's I've been to. I actually pulled out of the drive through and went to the other lane, got my order in quicker from another employee.
Rude taking my order, gave me cold pancakes, frozen butter and cold Syrup, i forgot about drinks, and there is a sign that says “no add on” in drive through window two, it says you must go back around to order additional items. So I went inside and the young lady was more interested in laughing with her friend, yet unpleasant with me, when I asked about the butter being frozen and everything else being cold she didn’t offer me a solution, she said that’s how it given. But the McDonalds I usually go to gives me warm syrup and room temp butter, the pancakes are also warm. So I’m quite sure this place doesn’t care about our experience with them.
The his is honestly the stupidest place I’ve never been in my life most likely the workers are actually slow or something you can’t even get a water if you “don’t order it” it’s 111 degrees outside wtf do you mean I can’t get a water… this store will be what’s coming for them that’s for sure!!! And then not having a cash register shouldn’t be our problem 🤷♀️
The manager here is always great. Super nice and will hand you your food himself.
I went here and I did a mobile order and sat for over 25 minutes waiting to get my food. I went in and asked for a manager after several employees didn’t greet me. The manager with long flat hair
Told me to pull up my order number while I showed him that it was paid for he walked away and began taking someone’s else’s order
Then another manager comes to me asks is everything ok I stayed no
My order is missing right when I stated that one employee comes up with a bag of food and asks if this was my food
They then tried to give me the cold food
So I asked for a refund and my food to be remade
Another manager told no
No refund and food one or the other
I explained that I have been sitting and this was inconvenient and was handled wrong by the other manager
He didn’t care lack or concern
I now am waiting for my food to be remade
They didn’t offer me anything for my wait
Not one water or anything until the heard me on the phone complaining to my family
And 2 mini mcflurries is the only they could do
I live around the corner from this McDonalds and it was my worst experience yet!!!!!
This is one of the worst McDonalds I have ever been to. The food is never fresh even though I order fry’s with no salt they give half of the size it’s supposed to be and still not hot even though they supposed to be made fresh. They pretty much throw the food out the window to you at night, dried out chicken for the chicken sandwich so it’s clearly past the disposal time. They need new management or extra training. Get it together. You wanted the raises and now that you have them and increased the prices on everything by 50% and the food got worse.
Waiting in drive-through for I’ve 15 minutes and took forever to answer the intercom to place my order this is not a hard job I don’t under stand I’ve been in the food business.
went to this mcdonalds on my lunch break took out my cheeseburger and it had gray hair in the burger just threw it out. will be the last time i go to that mcdonalds.
Restaurantji Recommends
The people that worked here were super nice but our food was all wrong. I told my wife I'll take it back but she didn't want to deal with it. It was clean not busy at all.
Employees are very rude and just mess around. We were waiting in the drive thu and we were told it would take a while. As we waited in line,in the second lane 2 other cars went in and got their orders while we were still told to wait in the fisrt lane. We waited for 7 minutes in the lane until finally they asked what we wanted to order and they were giggling and screaming over the speaker as we were trying to order. We pulled up to the window, and a lady with maroon hair told us are total and rolled her eyes while smirking. We pulled up to the second window and no one was there for a bit until we saw her again walking and smirking still at us as we got our order and drove off. It was a very unpleasant and unprofessional experience. The management should have better control over the environment and their employees
This place sucks just like the rest
Food: 1
Service: 1
Very bad service, it looks like management doesn't have control over the employees at this location. I only saw people on their phones not paying attention to the orders that were coming in, I order a strawberry cream pie and the cashier went to the back and microwaved the pie for over 2 minutes when he gave it to me it literally melted when I opened the little box that it came in. I asked for them to remake me a pie he put some new ones in the oven and didn't even finish until the time was over and he took them out before, now this new pie that I got it's completely raw, not baked, it's soggy and bland. Very disappointed to see this happening 😔
Atmosphere: 2
Food: 1
Service: 1
Best McDonald’s in the valley. I go through the drive thru for breakfast frequently.
1. Always consistent
2. Always delicious
3. Drive thru moves quickly
4. Staff is always nice
5. Ice cream machine is never down!!
Great job managers and staff!!!
The McDonald’s a mile south of this one is horrible hahaha. Much more expensive, never consistent, cold food, etc.
Atmosphere: 5
Food: 5
Service: 5
Loading...