Orient Sushi & Grill
1455 W Elliot Rd #105, Gilbert
(480) 633-1174
Recent Reviews
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I love the all you can eat Sushi đŁ. Staff are always welcoming / friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Sake, Rainbow Roll, Orange Chicken, Seaweed Salad, Love Boat for 2, Miso Soup, Spicy Tuna Roll, Gilbert Roll
Had the lunch all you can eat option. Food came out quick and the service was good.
Atmosphere: 4
Food: 4
Service: 5
Our Favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Edamame, Chicken Fried Rice
Iâve been a loyal customer of Orient Sushi Grille for the last 15 years. This place has been more than a restaurant to meâit's where Iâve celebrated anniversaries, birthdays, and countless special moments. My partner and I have been here so often that our picture is literally on the wall. Iâve always raved about the quality of the food and the consistent experienceâuntil now.
Last Saturday, I came in with my 9-year-old daughter for a mommy-daughter sushi date. We were kindly greeted by the host and seated near the front of the restaurant. I decided to go with the all-you-can-eat sushi while my daughter ordered ramen.
Our serverâan older Asian woman whom I believe is the wife of the owner and someone Iâve seen many times over the yearsâapproached our table and handed me the all-you-can-eat menu and a pencil. When I asked for a few minutes to make my selection, she immediately seemed irritated. She walked past our table multiple times, glaring at me as I tried to decide, and then suddenly snatched the paper from my hand. She rudely warned me that if I didnât finish what I ordered, I would be charged extra. I calmly let her know I understood (at that point, I had only selected about 5 rolls and an appetizer). She continued repeating herself in a harsh tone and informed me that I would only be served a few rolls at a time. I agreed.
From there, the entire experience became something I honestly never imagined Iâd endure at a place I once loved. As I ate, she stood no more than five feet awayâwatching me, glaring at me, and making my daughter and me feel extremely uncomfortable. It wasn't subtle or professionalâit was targeted and downright hostile. After I finished the first round, she again reminded me not to waste food, clearly implying she didnât believe I would finish what I ordered. I told her to go ahead and bring the rest. I made sure to eat every single piece, just as I always do.
Despite my attempts to remain kind and even âkill her with kindness,â the mood didnât change. She whispered, pointed, stared, and hovered. This went on for the entire hour we were there. My daughter was visibly uncomfortable, and what was supposed to be a sweet little bonding moment turned into something stressful and upsetting.
The final strawâthe part that truly broke meâwas when we paid and began to leave. This woman stood at the hostâs desk with her phone pointed directly at us, filming us as we left. My daughter noticed it first and asked, âMommy, is she filming us?â I looked back, and sure enough, she had her phone out and was tracking us as we walked out the door.
After 15 years of loyalty, I honestly cannot believe I was treated this wayâespecially by someone who knows exactly how long Iâve supported this business. I may be a small woman, but I have a big appetite. I came to enjoy the meal I paid for, not to be harassed, judged, and surveilled.
Iâm writing this review not out of spite, but out of sheer disappointment. Iâve loved this place for so long, and it breaks my heart that I can no longer recommend it or return with my family. The food was never the issueâit was the shocking and humiliating way we were treated that has forever changed my view of this restaurant.
Atmosphere: 1
Food: 5
Service: 1
The sushi here is super fresh, tasty, and really affordable. I went for the all-you-can-eat option during a drink special, and the service was awesome our server was super friendly and helpful, the chefs were great, and the whole place had a fun, welcoming vibe that makes me want to come back.
Atmosphere: 5
Food: 5
Service: 5
I live near this location. The sushi is always delicious. I love the Orient roll.
Atmosphere: 5
Food: 5
Service: 5
Amazing sushi! The all you can eat option is amazing! Definitely recommend. Very friendly staff and owners also! Thank you for a great experience.
Atmosphere: 5
Food: 5
Service: 5
Amazing quality of food. Not too expensive! Love how clean it is all an all such a great place to sit with friends and have a great time
Atmosphere: 5
Food: 5
Service: 5
Best sushi I've had in a very long time. The Hawaii roll is to die for!
Atmosphere: 5
Food: 5
Service: 5
Came in for a quick lunch. Was really relaxing and the food was delicious! Prices were also great for the portion sizes. Didn't get sushi this time, so that's my excuse to come back very soon.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We eat here 1 or 2 times per month. Family owned. Great prices, flavors, menu options, and service. Gets busy for dinner. Reservations are suggested. Several options that are gluten free. They do charge extra for gluten free soy sauce.
Atmosphere: 5
Food: 5
Service: 5
Our favorite place for sushi!
Atmosphere: 5
Food: 5
Service: 5
I've ordered out more times than I can count and always enjoyed my food.
Last night, my husband and I decided to sit in after a long day of working outside in the heat, and it was a great experience!
The sushi was fresh and delicious, and our waiter was very attentive. The prices were also terrific for the quality of sushi! Can't wait to go back :)
Atmosphere: 5
Food: 5
Service: 5
OMG! This place is the bee's knees!
The food is ALWAYS fresh and delicious. Literally everything I've tried here is great. My favorite thing I get is the Spicy Bonsai Ramen bowl. And the service! The service is ALWAYS above and beyond. My boyfriend and I are regulars and they always seem happy to see us walk in. I would recommend this place to anyone.
Atmosphere: 5
Food: 5
Service: 5
We ordered a few things so everyone could taste a variety of food. Everything was delicious. Lots of leftovers for our next meal! We forgot the soup, and the server carried it out to us!
Atmosphere: 5
Food: 5
Service: 5
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