This pizza place was nothing but rude to me. I ordered online then went to pick it up. Waited 20 mins after they said it was “delayed” then when I went back inside after the 20 mins they had FORGOTTEN to put my pizza in the oven so I had to wait an additional 30 mins for my pizza wings and pasta to be cooked then another 45 for it to be delivered. This place blows.
Brandon W
I don't recommend this location for delivery. Wrong pizza. Cold and really uncooked dough for crust. They refunded me at least but I wouldn't recommend this location if you want what you order.
Jason Hildebrandt
Food was ready fast and tasted great.
Food: 4
Service: 4
Joni Leiding
Overbaked!
Atmosphere: 4
Food: 3
Service: 5
Angela Edwards
The older guy working last night 12/15/24... Was so awesome! He was running behind and was so nice and efficient and kind. Un Frazzled! I really appreciated the quality of service. I'd rather have late pizza, if it's still good.... Than Bad Pizza! I also think he should be employee of the month. I noticed the frame and he really deserves to be up there. Thank you for being pleasant and efficient!!
Atmosphere: 5
Food: 5
Service: 5
Jonna Ramirez
I love this Pizza hut at Val Vista and Warner! The guy that works nights is so nice and makes a good pie!
Atmosphere: 3
Food: 5
Service: 5
Andrea Toombs (Drea Boo)
The store manager Will was very rude to me when I called about my pizza being incorrect. The pizza was made as a tavern thin crust and I wasn’t aware because I wasn’t asked what kind of crust I wanted. Anytime I order the $7.00 deal I’m never asked what crust I want it’s automatic hand toss. So the fact that I received a thin crust the other night and called to let them know my children couldn’t eat it because it was hard and wanted a different but was told “I don’t care & it’s user error” I thought was highly unprofessional.
Atmosphere: 4
Food: 2
Service: 1
Craig Damron
Ordered a large order the night before and called to confirm the next day. Said I did not confirm order correctly. So needless to say 500 pizzas a year potential is gone. Rude and condescending when called to reconfirm next morning and did not have enough dough to make 21 pizzas.
Atmosphere: 1
Food: 1
Service: 1
Randy
The pizza wasn’t fully cooked, so I had to put it back in the oven for 10 minutes because it was falling apart in the middle when we tried to serve it. I contacted corporate, and six days later, I received an email from someone I assume represents the store. However, it was just a standard "sorry" message with a promise to share the feedback. While I understand that mistakes can happen and I’ve had good pizza from this store before, the lack of care and failure to offer any form of compensation have convinced me not to return. If I wanted to cook my own pizza, I’d go to Papa Murphy’s.
Food: 1
Service: 1
Amy Hungerford
Basic store front but it wasn't busy when we went so the pizza was piping hot and fresh. We also went very late at night and the guys there were friendly.
Great experience with staff and other customers. Everyone was very helpful. Really enjoyed the pizza. Thank you crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Patrick Magana
This Pizza Hut is very close to my home. For the last ten years, they have been my families go to, for fresh hot pizza.Granted, Pizza Hut, is far from great pizza, but they were good.Hot, and fresh, is definitely a plus.Recently, Pizza Hut has started using Door dash as a delivery service.The pizza now, is no longer, hot, or fresh. My pizza, last night, showed as picked up, but was not delivered for 30 minutes. Pizza Hut is less than five minutes from my home. Once again, not hot, or fresh.Good delivery service is killing the quality of delivered food.Sorry Pizza Hut, I will no longer be using you. If my pizza is not hot, or fresh, I will expect much better taste. Vero's and Brooklyn V's will be getting our business.
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza Thin Crust
Domingo Padilla
Order never delivered. Called the next day and was told I’d have to wait for a refund to hit my account and if I wanted pizza I’d have to pay again. Been ordering my whole life but this was a joke. Plenty of competition out there to order from.
Atmosphere: 2
Food: 5
Service: 1
Antonio Della Cioppa
Promised credit for damaged pizza. Didn't get it.
Atmosphere: 1
Food: 2
Service: 1
Mary O'Connor
Super sweet and generous workers right on the spot Tuesday night when my friend and I walked in. Made very lovely small talk and were overall super nice. Would love to come back just to chat while waiting for my pizza again! ?
This pizza place was nothing but rude to me. I ordered online then went to pick it up. Waited 20 mins after they said it was “delayed” then when I went back inside after the 20 mins they had FORGOTTEN to put my pizza in the oven so I had to wait an additional 30 mins for my pizza wings and pasta to be cooked then another 45 for it to be delivered. This place blows.
I don't recommend this location for delivery. Wrong pizza. Cold and really uncooked dough for crust. They refunded me at least but I wouldn't recommend this location if you want what you order.
Food was ready fast and tasted great.
Food: 4
Service: 4
Overbaked!
Atmosphere: 4
Food: 3
Service: 5
The older guy working last night 12/15/24... Was so awesome! He was running behind and was so nice and efficient and kind. Un Frazzled! I really appreciated the quality of service. I'd rather have late pizza, if it's still good.... Than Bad Pizza! I also think he should be employee of the month. I noticed the frame and he really deserves to be up there. Thank you for being pleasant and efficient!!
Atmosphere: 5
Food: 5
Service: 5
I love this Pizza hut at Val Vista and Warner! The guy that works nights is so nice and makes a good pie!
Atmosphere: 3
Food: 5
Service: 5
The store manager Will was very rude to me when I called about my pizza being incorrect. The pizza was made as a tavern thin crust and I wasn’t aware because I wasn’t asked what kind of crust I wanted. Anytime I order the $7.00 deal I’m never asked what crust I want it’s automatic hand toss. So the fact that I received a thin crust the other night and called to let them know my children couldn’t eat it because it was hard and wanted a different but was told “I don’t care & it’s user error” I thought was highly unprofessional.
Atmosphere: 4
Food: 2
Service: 1
Ordered a large order the night before and called to confirm the next day. Said I did not confirm order correctly. So needless to say 500 pizzas a year potential is gone. Rude and condescending when called to reconfirm next morning and did not have enough dough to make 21 pizzas.
Atmosphere: 1
Food: 1
Service: 1
The pizza wasn’t fully cooked, so I had to put it back in the oven for 10 minutes because it was falling apart in the middle when we tried to serve it. I contacted corporate, and six days later, I received an email from someone I assume represents the store. However, it was just a standard "sorry" message with a promise to share the feedback. While I understand that mistakes can happen and I’ve had good pizza from this store before, the lack of care and failure to offer any form of compensation have convinced me not to return. If I wanted to cook my own pizza, I’d go to Papa Murphy’s.
Food: 1
Service: 1
Basic store front but it wasn't busy when we went so the pizza was piping hot and fresh. We also went very late at night and the guys there were friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Great experience with staff and other customers. Everyone was very helpful. Really enjoyed the pizza. Thank you crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This Pizza Hut is very close to my home. For the last ten years, they have been my families go to, for fresh hot pizza.Granted, Pizza Hut, is far from great pizza, but they were good.Hot, and fresh, is definitely a plus.Recently, Pizza Hut has started using Door dash as a delivery service.The pizza now, is no longer, hot, or fresh. My pizza, last night, showed as picked up, but was not delivered for 30 minutes. Pizza Hut is less than five minutes from my home. Once again, not hot, or fresh.Good delivery service is killing the quality of delivered food.Sorry Pizza Hut, I will no longer be using you. If my pizza is not hot, or fresh, I will expect much better taste. Vero's and Brooklyn V's will be getting our business.
Food: 2
Service: 4
Recommended dishes: Pepperoni Pizza Thin Crust
Order never delivered. Called the next day and was told I’d have to wait for a refund to hit my account and if I wanted pizza I’d have to pay again. Been ordering my whole life but this was a joke. Plenty of competition out there to order from.
Atmosphere: 2
Food: 5
Service: 1
Promised credit for damaged pizza. Didn't get it.
Atmosphere: 1
Food: 2
Service: 1
Super sweet and generous workers right on the spot Tuesday night when my friend and I walked in. Made very lovely small talk and were overall super nice. Would love to come back just to chat while waiting for my pizza again! ?
Atmosphere: 5
Food: 5
Service: 5
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