Potbelly Sandwich Shop
3131 S Market St, Gilbert
(602) 313-4298
Recent Reviews
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First time here and I am very pleased! Food was tasty and service was good!
Slow service. Counter help is now 10 minutes into not acknowledging the people at the counter (we are third in line) as they make drive through sandwiches. Good food but the wait time is horrendous. Still third in line as 8 finish this review. Good thing no one has walked in behind us in the past twenty minutes.
For 5 dollars I was hoping the already small container of Mac and cheese would be more than half full.
The wreck sandwich I ordered was a big disappointment. It is true it had 4 different slices of paper-thin meats on it along with the chosen toppings, which consisted of some lettuce, half a tomato slice a sliver or ring of onion and a pickle slice that you could see through. I think i had a multigrain deli mustard sandwich as that is all I tasted.
I was in line with five other cars and the person ordering took so long that all four cars reversed and left. I went to Firehouse down the street, much better decision
My order was wrong. My sandwich was messy. 4 people working behind the counter and no one can get it together. Cashiers handling food without washing hands after handling register.
Atmosphere: 1
Food: 1
Service: 1
I've been waiting 23 years to come back to this place. Staff could tell I was excited and took care of me just before closing. Food was exactly like I remember it. Deliciousness!!!
Atmosphere: 5
Food: 5
Service: 5
If you have nowhere to be, then this is a great place. But if you’re looking for a lunch break spot, this won’t be it. The staff was so extremely slow and took so incredibly long to help the 4 people in front of me. At 12:25 I waited 15 minutes behind these people and watched them order and wait to pay. The staff was not friendly, barely had the attention span to take my order let alone be friendly while doing it. Highly recommend going anywhere else, this area has many lunch spots, I’m sure I could have been better off elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Pot pie soup was very good and I am obsessed with their chocolate brownie cookie. However, I do agree with other reviews that the sandwiches are just okay. I was very surprised and how little was on the sandwich…
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Pot Pie Soup
Took 15-20mins to get 3 small sandwiches. Order 3 basic sandwiches and 2/3 of them were made incorrectly. Not sure why listening to the question you asked is that difficult. Went back to have them put mayo on one sandwich, returned to my table and played where's waldo with my mayo. I will not return to this place. I tried to address the concerns while there and yet they still fauled, miserably.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Their card reader for in store dinning FORCES you to leave a tip. I kept pressing the "no tip" button and it wouldn't work, I had to click to leave a 10% tip and the employee watched this happened and didn't express thanks for the tip which other places do when they're not forcing it on you. That's exactly why he didn't thank for the tip. He saw me clicking the no tip button multiple times before I had to hit the tip option to be able to pay.
Atmosphere: 5
Food: 5
Service: 3
I ordered the 6" Wreck.. food was delicious but it wasn't all there...
Check out the photo... 4¾"..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Potbelly Whole Pickle
My favorite sandwich place. Don’t forget to add hot peppers!
Vegetarian options: They have a veggie sandwich that is very delicious
Food: 5
Service: 5
Recommended dishes: Hot Peppers
Wow, I was really looking forward to trying this place, but after reading all the bad reviews.. I think I'll go to subway lol... No but seriously..the reviews made me change my mind..from the skimpy servings for the price, all the way to the customer service... I'll think I'll save my money... thanks people for your honest reviews, saved me from waiting money ?
Absolutely not worth the money.
Atmosphere: 3
Food: 1
Service: 3
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