Rubio's Coastal Grill

4770 E Ray Rd, Gilbert
(480) 988-6011

Recent Reviews

Sort by
Mckaila Randel

California bowl is a 10 every time!

Mazhar Bilgrami

The manager James A. is super fast and smart. He keeps the whole team moving and efficient!

Great store and location!

Adan Escobar

I normally don’t like to leave reviews but I frequent to this location since it’s closest to where I live. I stopped by for a meal on Mother’s Day, it was maybe after lunch time, and I witnessed some rather unfair and appalling behavior from what I’m assuming could be a manager. He was wearing a different shirt from the rest of the restaurant workers, and I believe his name might have been either Jason or James. One of the ladies from the kitchen looked to be taking a break to eat some food, and he approached her in front of the entire dining area, to scold her for taking a lunch break. The interaction seemed targeted, and he lacked professionalism and empathy for a hardworking woman. It could have been a conversation discussed in private, but it felt more like an attack to belittle her and embarrass her in front of customers/colleagues. Every time I visit this restaurant I see these kitchen workers go above and beyond and I would hate for this negative behavior to be normalized and go unnoticed.

RUSSELL BUNNIN

Best fish tacos I have had, and I have had alot.

Chris Mardare

Great food! Great tacos and good taco Tuesday deals!

Anastasia Gildersleeve

the food is just below average and nowhere near how it used to be years ago. Also no one really goes here anymore so the location is very quiet and somber

Kalilah Ledbetter

It’s pretty good for surf and turf. I like the shrimp tacos and taco Tuesday deals. The salsa bar is really good as well.

Bubba Inc AZ

Needed a meal after dropping the folks off at Mesa Airport.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Tacos, Steak, Fish Taco

Shelia Stephens

I was just at your location on Power Rd in Mesa. I waited for 5 minutes and no one I
asked for my order. I asked if someone would take my order and I was ignored.
This is unacceptable and rude. I will never come back to this restaurant ever again.
I was going to let you cater my wedding but now I'm not I was going to spend $20k

Atmosphere: 1

Service: 1

Walter Gaskins

My fiance just left this establishment. She stopped in to pickup some dinner for us. The place was empty and (OPEN) all the workers were there, no lines no one waiting. She was called for assistance and was completely ignored. When someone did acknowledge her they were rude and told her to do whatever she wanted. So here we are. I'm asking anyone who sees this to boycott this restaurant and give them the support they need to go out of business. Black people also have green money.

Jacob Pelletier

Loved the food and choices. Staff was helpful when asking questions

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Taco, Classic Shrimp Burrito

Mark Vig

This is the place to go for fish tacos

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Taco

Jaymo

No Limes? Come on. Go to a grocery across the street.

My god and the fish tacos were absolutely terrible. Over cooked. Cold. Not even worth 2.5 on Tuesday.

Atmosphere: 1

Food: 1

Service: 1

Erin M

(I'm going to preface this by saying this rating is not about the food quality, or taste, just the atrocious customer service at this particular location.)

I LOVE Rubio's, its one of my all time favorite places for dinner. When the Signal Butte location closed, I was forced to get my fix at the Power and Ray location. I have been here 5 times. I get the same thing every time: Costal Trio, keto style, NO CABBAGE.

The first time I ordered from here was on the app. Went to pick up the food, and there's cabbage on it. Now I'm forced to wait for them to remake my food, which negates the point of pre-ordering.

The next 2 times, I decide to order inside, to-go. I very specifically tell the girl NO CABBAGE. Guess what?! Both times I had to wait for my food to be made TWICE, because they put cabbage on and have to remake it.

The 4th time I went it was actually correct and my husband and I went straight from Rubios to go by a lotto ticket, because it was obviously my lucky day.

With my hopes high, we went in this past Saturday for date night. Surprise, surprise, ofc it's WRONG. Absolutely LOADED with cabbage! I am so sick of having to wait 20 minutes for something that they can never get right. Not once has anyone ever apologized. Not once have we ever been offered chips or a drink while I wait for them to re-make their screw up. (For those that don't know, it takes awhile to make because of the keto tortillas.) I don't understand how leaving off an ingredient is so beyond the capability of any employee there. I've never made a scene, never gotten mad, but I'm almost to the point of tears that I have to always wait twice. It's like my own terrible version of "Groundhog Day" every time I go here.

Zero accountability, zero customer service. Zero times I'm ever going back to this location.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Shrimp Tacos, Fish Taco

Ian Dale

Unprofessional and sloppy.

My family and I have visited this location twice over the past two months. Both instances we were met with mediocre performance and unpleasant customer service by the same individual. This individual was our cashier on both occasions. Each time we were greeted with a melancholy demeanor and apathetic attitude. On this particular occasion this individual dropped a finger ring onto one of our plates. This
individual was also scratching their face repeatedly and wore sticker stars on their chin and cheeks. My final observation was noticing the fallen sticker stars being scattered across the kitchen floor and one on the register counter.

Atmosphere: 1

Food: 1

Service: 1

Loading...