You know I love Starbucks but I just can’t justify the rudeness. Beyond unbelievable. I believe the cashiers name was Rachel Raquel something like that.But I will say she is very impatient and snappy. I don’t appreciate that when I’m coming asking questions about the drinks, that I AM PAYING FOR, and all I wanted was an understanding of what’s in different drinks. I just wanted to try something new instead of my normal order. That girl needs to learn customer service or don’t work in and atmosphere like this!!! Like I said before her rudeness UNBELIEVABLE!!!!
Atmosphere: 4
Food: 3
Service: 1
Jessica Stinziano
This is the worst Starbucks location I’ve ever been to, honestly. Some of the workers are friendly, but many are not. I’ve ordered here several times and every single time something has been made wrong. I don’t know if they just aren’t trained well, don’t know the menu, or aren’t paying attention, but they just never get it right. And I’m not talking about complicated orders either. I once ordered a seasonal menu item exactly the way it is on their menu board and they gave me something completely different. They remade it after I told them it was the wrong drink, I repeated what I ordered, and the new drink she made was still wrong. I’ve worked in the service industry a long time and I always give lots of chances because people have off days, but after 5-6 incorrect orders, I think it’s safe to say that this location is just not good. Especially as someone who needs dairy free, I just don’t trust them.
Atmosphere: 1
Service: 1
Kassandra Diaz
what an exquisite experience being here was. shout out chloe, who was the ONLY barista who understood my steamed ice request ♥️ much love WILL be back SOON!!
Atmosphere: 5
Food: 5
Service: 5
Anna Collins
I love this location! The workers are so friendly, the service is phenomenal, and the drinks are perfect every time. My go to Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Nicole
Stopped in today for my birthday freebie ?. The girls were so sweet! Wrote a note on my drink and they carry Nitros! Not many Starbucks carry nitros around. And this one was perfect ✨.
Atmosphere: 5
Food: 5
Service: 5
Careli Quintero
This is my 2nd time getting my coffee from this location, both times my flat white is mostly bubbles. I don’t drink it right away because is very hot and after a few mins I’m missing an inch or more of coffee because it had lots of bubbles.This is the only location that makes it like this. They definely need more training on how to do it the right way.
Atmosphere: 1
Food: 1
Service: 2
G A.J.
No one smiled the entire time. I ordered 2 drinks and 2 breakfast sandwiches. The drinks were ready quickly but made wrong. It took so long for the sandwiches to be done that the ice was melted and the drinks were separating.I live within walking distance of the William Field location and have only purchased from here one other time, it was also unsatisfactory. Because of the experience I usually drive to the location by San Tan Village.
Atmosphere: 2
Food: 3
Service: 2
claudio camacho
Very poor service they were very rude they threw my drinks and they came out very rude and I don’t think people like that should
Service: 1
E Rascon
Very friendly staff and good training on the job Thank you Pennia and Lael
Atmosphere: 5
Food: 5
Service: 5
Emily Aviles
Went in, so welcoming, amazing drink. Overall 10 outta 10 recommend. Emily and tiana are amazing workers
This Starbucks is sad. There are a few girls that work there that are beyond rude. They actually ruin my morning when I come in. They never smile, are rude and refuse to answer you. It has made me at least cut back on my starbucks.
Atmosphere: 1
Food: 5
Service: 1
Renee Bertola
Always a pleasure getting a drink here
Atmosphere: 5
Food: 5
Service: 5
Mike Shaughnessey
Great service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Hope Olszewski
Love this Starbucks! They have great customer service and are really friendly. Even when the drive thru line goes into the parking lot, it moves super fast. When they take orders they are nice about it, no rushing or rude, annoyed attitudes. ??????????
You know I love Starbucks but I just can’t justify the rudeness. Beyond unbelievable. I believe the cashiers name was Rachel Raquel something like that.But I will say she is very impatient and snappy. I don’t appreciate that when I’m coming asking questions about the drinks, that I AM PAYING FOR, and all I wanted was an understanding of what’s in different drinks. I just wanted to try something new instead of my normal order. That girl needs to learn customer service or don’t work in and atmosphere like this!!! Like I said before her rudeness UNBELIEVABLE!!!!
Atmosphere: 4
Food: 3
Service: 1
This is the worst Starbucks location I’ve ever been to, honestly. Some of the workers are friendly, but many are not. I’ve ordered here several times and every single time something has been made wrong. I don’t know if they just aren’t trained well, don’t know the menu, or aren’t paying attention, but they just never get it right. And I’m not talking about complicated orders either. I once ordered a seasonal menu item exactly the way it is on their menu board and they gave me something completely different. They remade it after I told them it was the wrong drink, I repeated what I ordered, and the new drink she made was still wrong. I’ve worked in the service industry a long time and I always give lots of chances because people have off days, but after 5-6 incorrect orders, I think it’s safe to say that this location is just not good. Especially as someone who needs dairy free, I just don’t trust them.
Atmosphere: 1
Service: 1
what an exquisite experience being here was. shout out chloe, who was the ONLY barista who understood my steamed ice request ♥️ much love WILL be back SOON!!
Atmosphere: 5
Food: 5
Service: 5
I love this location! The workers are so friendly, the service is phenomenal, and the drinks are perfect every time. My go to Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Stopped in today for my birthday freebie ?. The girls were so sweet! Wrote a note on my drink and they carry Nitros! Not many Starbucks carry nitros around. And this one was perfect ✨.
Atmosphere: 5
Food: 5
Service: 5
This is my 2nd time getting my coffee from this location, both times my flat white is mostly bubbles. I don’t drink it right away because is very hot and after a few mins I’m missing an inch or more of coffee because it had lots of bubbles.This is the only location that makes it like this. They definely need more training on how to do it the right way.
Atmosphere: 1
Food: 1
Service: 2
No one smiled the entire time. I ordered 2 drinks and 2 breakfast sandwiches. The drinks were ready quickly but made wrong. It took so long for the sandwiches to be done that the ice was melted and the drinks were separating.I live within walking distance of the William Field location and have only purchased from here one other time, it was also unsatisfactory. Because of the experience I usually drive to the location by San Tan Village.
Atmosphere: 2
Food: 3
Service: 2
Very poor service they were very rude they threw my drinks and they came out very rude and I don’t think people like that should
Service: 1
Very friendly staff and good training on the job Thank you Pennia and Lael
Atmosphere: 5
Food: 5
Service: 5
Went in, so welcoming, amazing drink. Overall 10 outta 10 recommend. Emily and tiana are amazing workers
Restaurantji Recommends
The coffee is amazing here
This Starbucks is sad. There are a few girls that work there that are beyond rude. They actually ruin my morning when I come in. They never smile, are rude and refuse to answer you. It has made me at least cut back on my starbucks.
Atmosphere: 1
Food: 5
Service: 1
Always a pleasure getting a drink here
Atmosphere: 5
Food: 5
Service: 5
Great service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks! They have great customer service and are really friendly. Even when the drive thru line goes into the parking lot, it moves super fast. When they take orders they are nice about it, no rushing or rude, annoyed attitudes. ??????????
Atmosphere: 5
Food: 5
Service: 5
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