Wingstop
4049 E Williams Field Rd #107, Gilbert
(480) 219-9014
Recent Reviews
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Placed an order and as I walked in, I was told it would be ready in 5 minutes. After watching numerous others walk in and grab their food and another 15 min wait, I had to request the status on my food. It was then another 5 mins before I received my food... Do the math and it took entirely too long.
The chicken (2 flavors) were good, but the fries were very salty.
Very disappointed at this location as most do much better.
Atmosphere: 5
Food: 4
Service: 1
Do yourself a favor and save your time and money and go else where. Employees just stand around and do nothing meanwhile your order is over 20 minutes late. No wonder this so many one stars reviews. It’s clearly management could care less
Atmosphere: 1
Food: 1
Service: 1
We've been to this location a couple of times, and each time is more disappointing. Tonight, we ordered delivery through their app. In the order, was 2 orders of boneless barbeque wings that came completely naked, no sauce. From a quality control perspective, I'm not sure how they sent the order out this way.
When we called to let them know, the only remedy was a refund or for us to come and pick it up. They have no way to issue redelivery because they use doordash. It's really disappointing to spend so much money and not receive the food your order.
Food: 2
Service: 2
Excellent service and wings good job guys.
Atmosphere: 5
Food: 5
Service: 5
Devon is awesome. Great customer service. I can tell he really care about making customers satisfied.
Worst Wingstop I’ve ever been to. Messed up my order and took forever to try and help. Literally zero trash cans in the whole building and soda machine was broken. I will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Don't take cash at all and young kids that are very unprofessional running the place. Kind of a dump in my opinion
Atmosphere: 1
Service: 1
I didn't order naked wings but that's what I got. At least the fries were good...
Atmosphere: 3
Food: 1
Service: 3
I absolutely love the hot honey rub and was happy when it became a permanent menu option. Unfortunately it's a crap shoot as to if you get the right amount of wings/tenders in your order and the fries are never good, always cold and soggy. Just not worth the hassle of putting up with the customer service or lack of it. Too bad. The hot honey rub is amazing.
Atmosphere: 2
Food: 3
Service: 2
Came in to pick up my order that i placed on yhe mobile app only to find out it wasn't even made was in a hurry so i left disappointed
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Bad service, great food
Atmosphere: 5
Food: 5
Service: 1
The worst everything I've ever experienced
Wow. 2.8 is pretty unfair. Not at all accurate.I ordered online and waited 5 minutes after arriving to get my order. I feel like everyone is so jaded by the other reviews they set unrealistic expectations. For a Friday night, it was busy and 5 minutes is not bad for waiting. I arrived on time. Service was good too. Register guy was friendly enough and the manager was nice as well.Wings were a 5. The honey hot rub is my new favorite. Soo good. Fries were a little bit overdone but still good. Dr pepper is good here, good ratio.P.S. Front door is broken. Go around the right side to the patio door.
Atmosphere: 5
Food: 4
Service: 5
Stopped going to this location after a few visits due to their inability to fulfill online orders on time. Also, I want to help drive the average star rating down
Workers literally move in slow motion. If you have a bunch of people waiting for their food, maybe don’t just stand around in a circle talking?
Atmosphere: 1
Food: 1
Service: 1
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