Older restaurant but we stop there as our half way mark when we travel, never any issues.
Atmosphere: 3
Food: 3
Service: 3
Emery b
decent.
Food: 3
Service: 4
DENISE NIELSEN
Fast and fresh
Atmosphere: 5
Food: 4
Service: 4
Christina Saenz
I placed an order through the app last week around 9pm to get shakes for my boys. When I arrived, I was informed that the shake machine was down for the night and that I would need to request a refund through the app. No big deal—these things happen. I requested the refund and thought nothing more of it.
The next day, I received a personal text from the manager apologizing for not being able to fulfill my order. He let me know that I could come back anytime and get anything I wanted from the menu, free of charge. Although I don’t live near this location, I do pass by it often when traveling into the city.
We stopped by a few days later, and Vicky was on duty. She was the sweetest—extremely kind and apologetic (she apologized more times than I can count!) and went above and beyond to take care of us.
The customer service here is absolutely amazing. Thank you all for the spectacular service—we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Matt
NEVER ANSWER THE PHONE. Mess up EVERY single to go order.
Atmosphere: 1
Food: 3
Service: 1
Gabriella Sanabria
Has the great food
Atmosphere: 5
Food: 5
Service: 5
Darren Rancourt
I got 2 pieces of frozen chicken brought him back, broke him, open showed it to him. They felt it and they made me all new stuff very accommodating. This place is always clean, easy to get into and seem to be very fast. The only thing 5 of us had a problem with is that there's 8000 choices on the soda machine, and you only have 9 of them that work.
Love breakfast being served all day. It is a difference maker for me. Service inside was good.
Atmosphere: 4
Food: 4
Service: 4
Kenneth Besecker
It seems like every time I go to this location—whether it’s 30 minutes or two hours before closing—I’m told they’ve closed early due to being short-staffed. Yet there are always employees sitting around in the lobby, hanging out and on their phones. This is honestly some of the laziest service I’ve encountered, and they’re asking for $20+ an hour. Avoid this location. On the rare occasions they are open, the food is low quality and overpriced.
Arrived at 1am after seeing they are open till 2am and was just gonna order whatever they have premade, was told they are closed by lady in drive thru
Atmosphere: 1
Food: 1
Service: 1
Vin M
Lately I've been using the app to order for pickup. There's always a deal on the Jack in the box app. It almost makes it so there's no incentive to order inside at the counter. I don't know if there's a way to get the deals from the app inside the store at the counter. Anyways. Okay prices. It's always yummy. They're always fast and clean.
Atmosphere: 5
Food: 5
Service: 5
Kathy Lundin
Lukewarm food, service was given grudgingly. And it wasn't even cheap.
Server was very quiet and could hardly hear them
Atmosphere: 3
Food: 1
Service: 3
Older restaurant but we stop there as our half way mark when we travel, never any issues.
Atmosphere: 3
Food: 3
Service: 3
decent.
Food: 3
Service: 4
Fast and fresh
Atmosphere: 5
Food: 4
Service: 4
I placed an order through the app last week around 9pm to get shakes for my boys. When I arrived, I was informed that the shake machine was down for the night and that I would need to request a refund through the app. No big deal—these things happen. I requested the refund and thought nothing more of it.
The next day, I received a personal text from the manager apologizing for not being able to fulfill my order. He let me know that I could come back anytime and get anything I wanted from the menu, free of charge. Although I don’t live near this location, I do pass by it often when traveling into the city.
We stopped by a few days later, and Vicky was on duty. She was the sweetest—extremely kind and apologetic (she apologized more times than I can count!) and went above and beyond to take care of us.
The customer service here is absolutely amazing. Thank you all for the spectacular service—we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
NEVER ANSWER THE PHONE. Mess up EVERY single to go order.
Atmosphere: 1
Food: 3
Service: 1
Has the great food
Atmosphere: 5
Food: 5
Service: 5
I got 2 pieces of frozen chicken brought him back, broke him, open showed it to him. They felt it and they made me all new stuff very accommodating. This place is always clean, easy to get into and seem to be very fast. The only thing 5 of us had a problem with is that there's 8000 choices on the soda machine, and you only have 9 of them that work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack, Chicken Sandwich, Onion Rings, Breakfast Jack, Big Burger, Tariyaki Bowl
Love breakfast being served all day. It is a difference maker for me. Service inside was good.
Atmosphere: 4
Food: 4
Service: 4
It seems like every time I go to this location—whether it’s 30 minutes or two hours before closing—I’m told they’ve closed early due to being short-staffed. Yet there are always employees sitting around in the lobby, hanging out and on their phones. This is honestly some of the laziest service I’ve encountered, and they’re asking for $20+ an hour.
Avoid this location. On the rare occasions they are open, the food is low quality and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Arrived at 1am after seeing they are open till 2am and was just gonna order whatever they have premade, was told they are closed by lady in drive thru
Atmosphere: 1
Food: 1
Service: 1
Lately I've been using the app to order for pickup. There's always a deal on the Jack in the box app. It almost makes it so there's no incentive to order inside at the counter. I don't know if there's a way to get the deals from the app inside the store at the counter. Anyways. Okay prices. It's always yummy. They're always fast and clean.
Atmosphere: 5
Food: 5
Service: 5
Lukewarm food, service was given grudgingly. And it wasn't even cheap.
Atmosphere: 3
Food: 3
Service: 3
Good food 😋 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Ultimate Cheeseburger
Great, fresh food and friendly service.
Atmosphere: 5
Food: 5
Service: 5
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