Wagon Wheel Saloon

Just... Don't go here. Food is terrible, overpriced and service is lackluster. 16oz of draft Coors Light is $13... When you go, and you receive the check after your meal, you will be flooded with anger and regret. Just awful.

Atmosphere: 1

Food: 1

Service: 1

Prices are pretty high.
Portions are decent, but just not very good.
Service was pretty bad - food missing, no utensils, asking for things multiple times, and so unbelievably slow. The place didn't look very busy, so not sure what was going on here.

Atmosphere: 3

Food: 2

Service: 2

Except the decoration, this restaurant has nothing good to offer. The food was just terrible, my family took burgers and sandwiches and I took veggies pasta. Nothing was good and I paid 125$ USD for 4 people.
Also, like many other clients, there was a mistake in the bill (an extra beer charged).
My recommendation: try to avoid the place if you can.

Atmosphere: 5

Food: 1

Service: 2

Food was pretty trash for the price. My boyfriend’s burger had blood on the outside of the bun, plus (no joke) a green spot of mold. My prime rib dip came plain on a soggy bun. At least the meat was tender. The appetizer potato skins looked like they were made days beforehand.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Hamburger

A restaurant in the middle of the hotel complex offers something from the menu for every taste and occasion.

Atmosphere: 5

Food: 5

Service: 5

Food is overpriced and straight up bad. Also 15% gratuity is automatically added to a check.

Atmosphere: 3

Food: 2

Service: 2

Let's start from the beginning. The waiter didn't speak almost any english at all; we're always open to give people a chance but that is a pretty important thing if you're working as a waiter in a nicer restaurant in an English speaking country. But we gave him a chance. We didn't understand anything of what he first said to us except the word "drinks." So we said we'd like 2 waters and 2 beers. He brought those over just fine. A short time later he got our food orders. We ordered the French dip sandwich and the T-bone steak which comes with a salad, veggies and a side. I asked if we could do the fried mushrooms instead of the side and he said yes no problem. A short time later he brought us the $19 appetizer which includes fried mushrooms. I told him that was a misunderstanding and we didn't want that and he took it back. He came back a short time later with the salad and we ordered a second round of drinks which came back just fine. Later he came back with the food. The French dip sandwich was fine and we have nothing to complain about. But the T-bone steak plate was an absolute joke. It was literally raw when I had asked for medium rare. Raw. It also hadn't been trimmed at all and a quarter of it was just silver skin and inedible. The potatoes were not just cold but completely bare. No gravy, no butter, no salt. Clearly just store-bought, barely cooked mashed potatoes slapped on a plate. The side of veggies was just cold peas and cold carrots; also unseasoned, uncooked, and clearly just store-bought. This is a $39 plate. I didn't eat any of this after tasting it and I pushed the plate to the edge of the table. The waiters could tell there was a problem and were then avoiding us. I eventually got the attention of the other waiter and explained the problem and asked if I could talk to a manager. He said yes and just brought back the original waiter. I again explained everything that was wrong with the plate and told him I didn't want to pay for it. He argued with me that the raw steak was perfectly cooked and the rest of the plate was good and I can't understand what else he said. I asked again if I could talk to a manager. He said there is no manager but you can talk to the chef. I said ok that would be great but I also want the check. He comes back with just the check with that plate removed and went ahead and slapped a 15% gratuity on the whole order. I explained to him that I don't want the gratuity put on the check. He came back with the gratuity off. I give him my card and he runs it and I just sign the check and give it back. He then tells me I'm not finished and I need to fill out the tip part of the check. I try to explain again that no I'm not paying that and he keeps arguing so I just take the check and leave. They got my card so the restaurant got paid. But the level of unprofessionalism here was startling. I literally can't believe that not only is this place still in business, but that they also have the audacity to think they can charge high-class restaurant prices with literally no adequate staffing, no culinary skills, and no effort. This place is a joke.

Atmosphere: 2

Food: 1

Service: 1

Downright bad. Disinterested staff. I ordered half chicken. This will probably be thrown frozen into the fryer. When cut open the blood ran out. When I spoke to the waiter about it, he asked what was wrong with it. When I said that eating raw chicken could make you sick (besides that it's disgusting) he asked if I wanted another one. My answer was of course I want another one. It took a very long time before I received the new chicken and it had been in the fryer for so long that it was bone dry. All in all, this store doesn't even deserve a star.

Atmosphere: 2

Food: 1

Service: 1

Food (pasta) was inedible.

Atmosphere: 1

Food: 1

Service: 2

We usually eat whatever comes on the table, but the food (pasta primavera and Italian spaghetti) was not edible. The sauces tasted like ready-made sauce from a bucket, and the noodles were warmed up, soggy, and tasted like they were 2 days old. The old pasta was really inedible! Especially since, as we walked past the back of the restaurant, we could look into the kitchen, where the chefs were looking bored at their cell phones, which makes us wonder why you can't just cook some fresh pasta.
To drink we had Cola and Sprite. Both drinks were clearly mixed with a syrup and water, which isn't a problem in itself, but it made them taste extremely sweet and not really like the original drinks.
The service itself was ok, but the waiter simply cleared away the two basically full plates (we ate 2-3 forks each) without asking whether it wasn't tasty, which also suggests that he is used to it to clear full plates...
However, the one star goes to the fries, which were very good.
Conclusion: Either you have enough fries, or you can eat a few cookies in your room.

Atmosphere: 2

Food: 1

Service: 3

Food mediocre, service very inattentive and unfriendly.
Prices that are far too expensive and tips are decided by the staff themselves and added to the bill.

Atmosphere: 1

Food: 1

Service: 1

Great food and super friendly employees
Absolutely underrated!

Atmosphere: 4

Food: 5

Service: 5

Guys it’s not open 24hrs! We drove 30 miles and heading back empty handed !

Wasn't crowded, food was good, service as well. I recommend the onion rings. They are beer battered I believe.

Atmosphere: 5

Food: 5

Service: 5

Hubs and I tried Wagon Wheel Saloon because the Google reviews seemed the least bad! Our experience was very inconsistent. Hubs got the cheeseburger and asked to add bacon. The bacon was indelible. I ordered the house special (filet, breaded shrimp, salad, Brussels sprouts, sautéed mushrooms, and a baked potato). The salad and baked potato were fine. The filet was actually excellent! Service was ok all-in-all. We asked for the bacon to be removed from the bill, but the waiter asked if we would like new bacon, which hubs did not because he had already eaten the cheeseburger without it. They insisted and brought over three slices of bacon. While a nice gesture, this was simply creating more food waste. The Brussels sprouts were boiled to mush and the shrimp was completely overcooked and the breading was weird.Eventually, they took the bacon off our bill as we had requested. They also took off our drinks and an additional 10%. So we absolutely appreciate this additional consideration after receiving our feedback. The 3-4 star level is accurate here and folks should go in with adjusted expectations as to the quality and taste of the food.

Atmosphere: 3

Food: 3

Service: 4