Great food but the tables are dirty and the floor hadn't been cleaned for days?. We were the only ones there. Needed a good manager. Apathy
Atmosphere: 2
Food: 5
Service: 5
Kat Blabs
Forgets churros every time even though I asked if it was in the bag several of times
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Gonzalez
Slow clueless staff. They had ran out of green salsa, pico & flour tortillas and it was only 3pm.
Atmosphere: 1
Food: 1
Service: 1
Saltine Prince
How are you going to say you’re out of beans to then plaster a plate full of beans on my burrito. I asked for no beans.
Atmosphere: 3
Food: 2
Service: 5
Jim Baumgartner
Food can be pretty good, but I expect a few more chips and more chicken in my burrito. Can be slow to get the orders out. Clean restaurant that is an OK value.
Atmosphere: 4
Food: 3
Service: 3
Alvenna Holmes
Try their new queso Chicken breedable it was the best. The restaurant itself had a number of dirty tables hard to find a clean one to sit at.
Atmosphere: 4
Food: 5
Service: 5
Mary Ellen Lopez
Went for lunch Sat around.12:30 went through.drive thru the.girl at the window was like a lump.on a log no customer service just just took our money,.no thanh.u them no salsas, no napkins,them she gave us spoons for a salad spoons ,she them closed that window as fast as she could ,I love Pollo loco but thete customer service needs work will wait.awhile before I go.back
Forrest Gallegos
Got a chicken avocado burrito and it tasted like the ocean. I don't think they have seafood here so that's even crazier. Waste of money. Won't be back. 🙅
Atmosphere: 1
Food: 1
Service: 5
Rickey Dunn
Food was made fresh. Tasty. Way to much sodium for me with a weak heart. Enjoyed sitting in the car under a tree to eat.
Atmosphere: 4
Food: 5
Service: 4
Sarvannis Y (Vordakoz)
The El Pollo Loco has great food, generous portions, and friendly service — no complaints there! But for such a big chain, it’s surprising they don’t offer a military discount.
Less than 1% of Americans serve, and it would be a simple, meaningful way to show appreciation. Hopefully they’ll consider adding one in the future — it would make an already great experience even better.
Great food but the tables are dirty and the floor hadn't been cleaned for days?. We were the only ones there. Needed a good manager. Apathy
Atmosphere: 2
Food: 5
Service: 5
Forgets churros every time even though I asked if it was in the bag several of times
Atmosphere: 1
Food: 1
Service: 1
Slow clueless staff. They had ran out of green salsa, pico & flour tortillas and it was only 3pm.
Atmosphere: 1
Food: 1
Service: 1
How are you going to say you’re out of beans to then plaster a plate full of beans on my burrito. I asked for no beans.
Atmosphere: 3
Food: 2
Service: 5
Food can be pretty good, but I expect a few more chips and more chicken in my burrito. Can be slow to get the orders out. Clean restaurant that is an OK value.
Atmosphere: 4
Food: 3
Service: 3
Try their new queso Chicken breedable it was the best. The restaurant itself had a number of dirty tables hard to find a clean one to sit at.
Atmosphere: 4
Food: 5
Service: 5
Went for lunch Sat around.12:30 went through.drive thru the.girl at the window was like a lump.on a log no customer service just just took our money,.no thanh.u them no salsas, no napkins,them she gave us spoons for a salad spoons ,she them closed that window as fast as she could ,I love Pollo loco but thete customer service needs work will wait.awhile before I go.back
Got a chicken avocado burrito and it tasted like the ocean. I don't think they have seafood here so that's even crazier. Waste of money. Won't be back. 🙅
Atmosphere: 1
Food: 1
Service: 5
Food was made fresh. Tasty. Way to much sodium for me with a weak heart. Enjoyed sitting in the car under a tree to eat.
Atmosphere: 4
Food: 5
Service: 4
The El Pollo Loco has great food, generous portions, and friendly service — no complaints there! But for such a big chain, it’s surprising they don’t offer a military discount.
Less than 1% of Americans serve, and it would be a simple, meaningful way to show appreciation. Hopefully they’ll consider adding one in the future — it would make an already great experience even better.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Food fabulous and the atmosphere
Fabulous but the staff acted like they dot want to be there. No smiles no greeting and no thanks for coming in
Atmosphere: 5
Food: 5
Service: 3
At first you all were great, now its been twice you have messed up the order,starting to slip
Atmosphere: 2
Food: 3
Service: 2
Really friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Each time I go they mess up my order, foods decent
Good Chiken
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