Menchie's Frozen Yogurt

I got a coupon for my birthday 5.00 off. I was excited I’m a senior and never get to go out. I went in made my yogurt and put my number in and showed the woman behind the counter my coupon said it was on my account. I loaded the app again and nothing was there. It did not have an expiration date and she would not honor it. I walked out. She must now throw the yogurt away instead of making the customer happy for my 70th birthday by honoring my coupon. I will NEVER bring myself or grandchildren here ever. Shame on you.

Awful service! Went inside to get frozen yogurt and no employees were upfront. waited about 10 minutes and still no one came upfront.(must’ve been hiding in the back) Ended up leaving. What a complete joke. Ended up going to Frozen Yogurt. Better service and friendly

Atmosphere: 1

Food: 1

Service: 1

Always top notch service and amazing flavors. I love all the different tarts. You guys are amazing there and I hope you see this and keep up the great work. I would like to add that Norma the general manager and Donna our server were amazing.

Atmosphere: 5

Food: 5

Service: 5

I took my family to Menchies Kingman Arizona and had a good time there was this toy your kids can play with and they were really really expensive

Atmosphere: 2

Food: 4

Service: 3

Kids love it and im addicted to toppings ?

Atmosphere: 4

Food: 5

Service: 4

Very rude towards children. The staff chastised my son for eating a berry before putting his overpriced ice cream on the scale. Then as we were leaving told me not to let my 1 year old down to walk around in the future. There is literally a toddler play area in the shop. I stood on the play mat to play with him so my teens could eat. We will not be back. They are not family friendly. The employee made us feel awful.

Atmosphere: 1

Food: 3

Service: 1

I have never had a customer experience with this place. My first and only experience was two nights ago. I am a driver for Doordash and I was picking up a customers order. There were two young girls...one was checking me out and the other spoke politely.asking me if I had a cold bag which I did not. So I was unable to pick up the order because of that. After the polite one finished talking the other one very rudely says," you could buy one!" Really??? Why don't you buy it for me !!!! Had to give it a star in order to rate.

Atmosphere: 1

Service: 1

Whenever our family is in Kingman we always head to Menchie's for some of their sweet treats. Compared to another frozen yogurt places out there, they have the best flavors and candies to add to your order. We make Menchie's our first stop every time we are in Kingman. Ladies at the front counter have always been friendly and quick with their service.

Atmosphere: 5

Food: 5

Service: 5

Friendly management and employees.

Kid-friendliness: Game to play and table and chairs for toddlers.

Atmosphere: 1

Food: 1

Service: 1

I recently walked into menchies and was not allowed to pick or serve my own 2 samples and the girl poured way too much into the cup to where it was just all in her hand and i had to grab this messy sample cup and am expected to eat it. Im an adult, I can serve my own samples better than the employees. I asked her if I could do my own and she said no, it was for bonding time with the customer. I dont want to bond with your employees while pretending to enjoy sloppy samples. Wont return until this stops.

Atmosphere: 2

Food: 4

Service: 2

Clean store, friendly staff, Adelina very knowledgeable and

Atmosphere: 5

Food: 5

Service: 5

Love this place taste so good so much to choose from and the workers are great and helpful

Top ice cream and adorable waitress

Very good! Incredibly friendly staff and super cheap!! :-)

Absolutely love this place. My daughter and I have celiac-disease and she also has a wheat allergy but this is a safe place she can eat at as long as we are careful with the toppings. So many gf flavors though and love that they switch them up! Never once had a reaction in the year we've been going. Staff is always amazing. Prices are great.