It's unfortunate that this is the only burger king in Maricopa. Im a big fan of bk but the service and quality of ingredients here is garbage. I have to get a burger at McDonald's now. I hate McDonald's.
southy
Sat in the drive thru for 20 mins with no cars in line for two drinks while watching the employees chatting it up
Human
Used to be decent but has gone downhill. Service is horrible most of the time. None of the employees seem to care. Ordered using the kiosk and got attitude when I asled for my drink cup when my order was ready. Store needs a good deep cleaning and some serious re-training of ALL employees and managers. At one point I witnessed several orders in their queue on the digital screens and 4 employees just hanging out munching on food and chatting instead of working. If you dont want to work on orders at least clean the place.
Atmosphere: 2
Food: 2
Service: 1
Joseph Duclos
I wanted to thank the crew of this location. They have never messed up any of my mobile orders. Unlike the Jack N box there. Keep up the good work! Tonight they saved me from a dinner mishap and fed my army.
Atmosphere: 5
Food: 5
Service: 5
Jessica Luckey
I have been to this location multiple times and every time is worse than the last.the bread tasted stale. It seems as if you’re bothering the workers by being a patron. I will not be returning🤮
Atmosphere: 1
Food: 1
Service: 1
Rose Andersen
Update 3/1/25: I ordered three impossible Whoppers and a medium fry and I got home and I only had two burgers in the bag. Now I'm here in the Drive-Thru again to get the third burger that I paid for and didn't receive and I'm looking at the sign on this door that is wide open and it clearly says "this door must remain closed at all times" Probably so flies. Don't get in there and get on the food or something. I have no idea but clearly they're having some struggles at this particular location. The previous sentences were written while I was waiting in the Drive-Thru. I have now made it to the window and I clarified for the gal. I would like to have an impossible Whopper with no onions and no ketchup and add cheese. She said okay and she went back there. Talked to people who are making it comes back with my burger. I open it up and I look at it before I drive away and I there's onions on the burger for crying out loud. Is it so difficult? I don't understand why I'm having difficulties here. And then she accuses me of making it difficult saying the burger that I left behind only had pickles and mayo on it. Well I don't know what it had on it cuz I didn't get that burger. I re-clarified thanks so much!
A week ago I made an order on their app. One of the items was for an Oreo milkshake and then upon arrival they said that their machine was down and they couldn't make milkshakes. They substituted it with a cherry slushie Aunt said that they couldn't give me my money back instead because I ordered it through the app. It's Burger King so considering that it was what I expected. They got my order correct and the food was hot.
Service: 1
Recommended dishes: Impossible Burger
James Brandt
I needed something to tie me over while I ran tours. I ordered a bacon cheese burger and cheeseburger delux with a diet drink. The burgers were good, except they were overloaded with pickles. Burger King does not have the best tasting pickles. If you like pickles on your burger, I would recommend Carl's. And while I could have had it my way with no pickles. I always forget to order without pickles at the drive-thru. The seven dollar meal would have been three dollars four years ago. I did think it was worth three dollars.
Wheelchair accessibility: The dining room is wheelchair accessible.
Atmosphere: 1
Food: 3
Service: 4
Gilbert Rivera
It was fine for a quick meal
Atmosphere: 2
Food: 2
Service: 2
Ralph Quiroz
I thought I would give them another try and was disappointed. I ordered two chicken sandwiches and they tried to overcharge me by more than double. The sandwiches were full of mayonnaise. Is it that hard to make a sandwich correctly?
Atmosphere: 1
Food: 1
Service: 1
Virginia Fernandez
The food is okay.What bothers me?Is everything what time I want to sit down inside with my family employees employees are being really loud and saying things that they should not be set in a workplace. It makes me feel like i'm so in south phoenix
When I walk through the door the place was very dirty, workers were standing around talking, I ordered my food and they put it in the bag and never gave it to me and people came in after me and were served before me. If I hadn't asked where's my food it would have been sitting in that bag all day long. Wrong! Dirty place was very dirty. They didn't even say hi or have a good day. Served me with an attitude. Every customer matters it brings u money!!!
Atmosphere: 1
Food: 4
Service: 1
kandise smith
Horrible service In the drive thru horrible I forgot I stop coming here because I seen the cook sweep the floor and then make the food now I'm stuck in a long drive thru with snotty service
Atmosphere: 1
Service: 1
Verich Vaughan
Empty store but workers rather have their backs turned and not help the next guest. Terrible service/customer service if any. Happily walked out.
Atmosphere: 1
Service: 1
Adreena Farinas
Unprofessional, Lazy, False advertisement, are all words i would use to describe this location. I went here 45 minutes after they ”opened” they had a sticker on their window saying the drive through and dine in where open starting at 6 on christmas eve but when i came through all the dine in lights where off and not a worker to be seen. I knocked on the window and waited for a good while even other cars came and went. There where cars parked out front so i can assume there where workers but they where just slacking. SHAME
It's unfortunate that this is the only burger king in Maricopa. Im a big fan of bk but the service and quality of ingredients here is garbage. I have to get a burger at McDonald's now. I hate McDonald's.
Sat in the drive thru for 20 mins with no cars in line for two drinks while watching the employees chatting it up
Used to be decent but has gone downhill. Service is horrible most of the time. None of the employees seem to care. Ordered using the kiosk and got attitude when I asled for my drink cup when my order was ready. Store needs a good deep cleaning and some serious re-training of ALL employees and managers. At one point I witnessed several orders in their queue on the digital screens and 4 employees just hanging out munching on food and chatting instead of working. If you dont want to work on orders at least clean the place.
Atmosphere: 2
Food: 2
Service: 1
I wanted to thank the crew of this location. They have never messed up any of my mobile orders. Unlike the Jack N box there. Keep up the good work! Tonight they saved me from a dinner mishap and fed my army.
Atmosphere: 5
Food: 5
Service: 5
I have been to this location multiple times and every time is worse than the last.the bread tasted stale. It seems as if you’re bothering the workers by being a patron. I will not be returning🤮
Atmosphere: 1
Food: 1
Service: 1
Update 3/1/25: I ordered three impossible Whoppers and a medium fry and I got home and I only had two burgers in the bag. Now I'm here in the Drive-Thru again to get the third burger that I paid for and didn't receive and I'm looking at the sign on this door that is wide open and it clearly says "this door must remain closed at all times"
Probably so flies. Don't get in there and get on the food or something. I have no idea but clearly they're having some struggles at this particular location. The previous sentences were written while I was waiting in the Drive-Thru. I have now made it to the window and I clarified for the gal. I would like to have an impossible Whopper with no onions and no ketchup and add cheese. She said okay and she went back there. Talked to people who are making it comes back with my burger. I open it up and I look at it before I drive away and I there's onions on the burger for crying out loud. Is it so difficult? I don't understand why I'm having difficulties here. And then she accuses me of making it difficult saying the burger that I left behind only had pickles and mayo on it. Well I don't know what it had on it cuz I didn't get that burger. I re-clarified thanks so much!
A week ago I made an order on their app. One of the items was for an Oreo milkshake and then upon arrival they said that their machine was down and they couldn't make milkshakes. They substituted it with a cherry slushie Aunt said that they couldn't give me my money back instead because I ordered it through the app. It's Burger King so considering that it was what I expected. They got my order correct and the food was hot.
Service: 1
Recommended dishes: Impossible Burger
I needed something to tie me over while I ran tours. I ordered a bacon cheese burger and cheeseburger delux with a diet drink. The burgers were good, except they were overloaded with pickles. Burger King does not have the best tasting pickles. If you like pickles on your burger, I would recommend Carl's. And while I could have had it my way with no pickles. I always forget to order without pickles at the drive-thru. The seven dollar meal would have been three dollars four years ago. I did think it was worth three dollars.
Wheelchair accessibility: The dining room is wheelchair accessible.
Atmosphere: 1
Food: 3
Service: 4
It was fine for a quick meal
Atmosphere: 2
Food: 2
Service: 2
I thought I would give them another try and was disappointed. I ordered two chicken sandwiches and they tried to overcharge me by more than double. The sandwiches were full of mayonnaise. Is it that hard to make a sandwich correctly?
Atmosphere: 1
Food: 1
Service: 1
The food is okay.What bothers me?Is everything what time I want to sit down inside with my family employees employees are being really loud and saying things that they should not be set in a workplace. It makes me feel like i'm so in south phoenix
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very rude staff
Atmosphere: 1
Service: 1
When I walk through the door the place was very dirty, workers were standing around talking, I ordered my food and they put it in the bag and never gave it to me and people came in after me and were served before me. If I hadn't asked where's my food it would have been sitting in that bag all day long. Wrong! Dirty place was very dirty. They didn't even say hi or have a good day. Served me with an attitude. Every customer matters it brings u money!!!
Atmosphere: 1
Food: 4
Service: 1
Horrible service In the drive thru horrible I forgot I stop coming here because I seen the cook sweep the floor and then make the food now I'm stuck in a long drive thru with snotty service
Atmosphere: 1
Service: 1
Empty store but workers rather have their backs turned and not help the next guest. Terrible service/customer service if any. Happily walked out.
Atmosphere: 1
Service: 1
Unprofessional, Lazy, False advertisement, are all words i would use to describe this location. I went here 45 minutes after they ”opened” they had a sticker on their window saying the drive through and dine in where open starting at 6 on christmas eve but when i came through all the dine in lights where off and not a worker to be seen. I knocked on the window and waited for a good while even other cars came and went. There where cars parked out front so i can assume there where workers but they where just slacking. SHAME
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