Chipotle Mexican Grill

This is honestly the absolute worst chipotle I have ever been too the quality of the food has dropped drastically and the customer service is a joke the cashier is sagging his pants, wearing his hat sideways, on his phone at the cash register, and just blatantly rude he honestly shouldn’t be working with customers this was the last time I will eat at this location this time and the last few times before the food was just bland and dry not worth the money at all!

Atmosphere: 1

Food: 1

Service: 1

Great customer service!!! Joselyn helped us and she was friendly and fast! Good friendly environment. The place is very clean and food great!

Atmosphere: 5

Food: 5

Service: 5

Ordered from here a few times and the food is always so bland compared to other locations.

Food: 2

Every time I go here they always forget smth

I’ve had consistently poor experiences at this Chipotle location when it comes to customer service. The staff rarely greet customers or offer even a simple “how are you” or “have a good day.” It feels rushed and impersonal every time I come in.

During my most recent visit, one employee in particular—she had blonde hair and glitter eye shadow and was working near the cashier—barely spoke throughout the interaction. Not sure if she’s was a manager or what.. but She slid my bag of food across the counter so hard it nearly fell off. There was no acknowledgment or apology, just a complete lack of engagement.

It’s disappointing because I enjoy Chipotle’s food, but the service at this location really takes away from the overall experience. I hope management takes the time to address these issues and remind staff that friendly, respectful customer service goes a long way.

Atmosphere: 1

Food: 4

Service: 1

Came in for some quick food and was told they’re out of chicken, However Maisha let us know how long the wait is and gave great service! Offered drinks and was quick to let us know when food was ready and made it with love!

This store is one of the cleanest Chipotle’s as well! Store was clean and was getting cleaned constantly!

10/10

Atmosphere: 5

Food: 5

Service: 5

Maisha was great she was super nice and helpful !

Atmosphere: 5

Food: 5

Service: 5

I have only been to this location 2 times. The last time I went, which was very recent I got food poisoning. Very very bad. The food was great though, it wasnt bad at all. Just horrible food poisoning.

I ordered online the other day and the portions were wrong. Double meat is the only thing they got right. I didn't get my double pico, rice OR beans. I didn't get my 2nd side tortilla, and got 1 out of 3 ranches.
I had to reach out to customer service to get 2 free entrees cause the food was disappointing.

We got our actual portions when we ordered in person. In person > mobile ordering. Just go and get your food, don't order online.

Atmosphere: 4

Food: 3

Service: 5

Customer Service needs help

Atmosphere: 3

Food: 4

Service: 1

Thank 😊

Love the honey chicken bowl!!!! The food tastes great and the portions are huge !! Love this place

Love the honey chicken bowl!!!! The food tastes great and the portions are huge !! Love this place

Atmosphere: 5

Food: 5

Service: 5

Service was not great, she forgot multiple things including drink, chips, sauce. she did a lot of talking to her staff just chit chatting instead of taking orders.

Atmosphere: 1

Food: 5

Service: 1

Rice was uncooked meat was raw this was my second time they will take no accountability bbb will be contacted