Cold Beers & Cheeseburgers

This place is a joke. Jack is such a bad manager. We went to to a family gathering and I can and say at the bar since 5pm. I asked the hostess at that I had a party off 8th at would arrive at 6pm. She stated no problem. My party arrives and they tell us it will be 20 minutes. No worries. We wait 30 minutes. I asked the hostess when our table will be ready she stated that they were busy and they would be another 30 minutes. I said no worries. 7comes along and no table. I ask for a manager his names Jack. He was very apologetic and said it will be 15-29 minutes. I said no worries. The gentleman that was sitting next to us said you should sit over there and so we moved. The manager Jack comes to our table and said yall need to get up and was very rude and stated yall need to get up you are not going to sit yourselves. We tried to explain that at the bar they said to sit He said yall need to leave. Never at anytime did he say I am sorry you cannot sit there let me get you another table. He was very aggressive. He pointed his finger in my kids & wife’s face. My daughter told him to remove his finger from in front of her face and became very angry and aggressive. He yelled at us and said “I’m calling the police You need to leave.” I have never seen a manager as aggressive and bed when it comes to customer service I will never come to this place. He does not need to be in management’ and needs to go to school in customer service. I am in the customer service business and I would never approach my customers in that fashion. Jack is the epitome of what not to do as a manager of a food establishment.

Tots were terrible. Dry, cold and hard. They were not very busy, so it must be lazy kitchen staff and poor quality control. Overated and overpriced concept.

Atmosphere: 3

Food: 2

Service: 2

Worst experience ever at Scottsdale location. They served me a completely melted milkshake so I asked for a new one. I waited over 30 minutes and didn’t get a new one. The waitress could have cared less. When a manager or person from the bar, he didn’t identify himself, asked me if I didn’t care for the drink. I explained they forgot my drink and then brought it melted and I was asking for a new one. He said it might have been the new machines fault. No…it was poor service and poor attitude. The replacement shake was perfect. We have been there many times and had good food and excellent service even on busy nights. I would not go back to this location again because of this experience.

Cool place great service good food and drink

Atmosphere: 5

Food: 5

Service: 5

Our waitress was great, loved the Buffalo chicken egg rolls. Wish they had a turkey burger option. Ordered the skillet cookie but the ice cream was not good so it kinda ruined it for me. But overall dining experience was good.

Atmosphere: 5

Food: 4

Service: 5

Went for breakfast. Was fun.

Atmosphere: 4

Food: 4

Service: 4

If I could give 0 stars for food I would. Went there on Super Bowl Sunday and was throwing up from poorly prepared chicken before we even left the restaurant. I get the restaurant was busy but I shouldn't get food poisoning from eating there. Cost me an urgent care bill and time off of work

Atmosphere: 2

Food: 1

Service: 2

Stopped in for lunch and enjoyed the numerous televisions being on different channels. Beer and food were served quickly and both tasted great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Prime Rib Dip Sliders

Can't go wrong with the steakhouse burger! I tried the all American one and it was so salty I couldn't eat it, my bf won't go back because of the salt on it, however the other ones are delicious. Just stay away from the American one!

Atmosphere: 5

Food: 5

Service: 5

Great food, great atmosphere on the PATIO! We aren't sports followers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All American Burger

Switch beer and cheeseburgers and that what you get.

Atmosphere: 2

Food: 1

Service: 5

Love love love this place the food is fantastic!! The best burgers in Maricopa, I would even say the best restaurant in Maricopa.

Atmosphere: 5

Food: 5

Service: 5

Burgers are so delicious. 8 had the 1000 island burger in wheat bread and tots. On my last trip I tried the P&J burger and the sweet n tart of the bacon was whoa. Great beer selections. Must have spot.

Atmosphere: 5

Food: 5

Service: 5

A little noisy, but decent food and good drinks!

Atmosphere: 4

Food: 4

Service: 5

Great place! I really enjoyed the juicy Lucy with onion rings. They had a good beer I tried on tap, one of the IPAs. It was good. A great place to have good conversation with friends well the kids got to see things on the TV screens all over the place. The food and the service was exceptional. ????

Kid-friendliness: Kids liked it! ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Juicy Lucy