The coffee and food is always yummy and freshly made. Everyone is kind and the place is super clean 👌
Atmosphere: 5
Food: 5
Service: 5
Terry Hill
The employees were absorbed in their own conversations, oblivious to customers waiting. I stood by patiently, but they continued to disregard me. Finally, I gave up and walked away.
Atmosphere: 3
Food: 3
Service: 1
Aurora g
On a Monday... no customers.. the two worker were so unpleasant... like you aren't busy at all to be so short, mean to customers... and I'm just sitting here seeing them interact with the one customer that has come by in the past 15 minutes.. it's like you are here to get paid to do a job , if you don't like it just don't come
Atmosphere: 5
Food: 5
Service: 1
Keeping It Real By MONIQUE
If you love bacon and honey you’re going to absolutely love Duncan’s new honey bacon sandwich. This is the best breakfast sandwich I’ve had from a fast food restaurant ever.
Atmosphere: 5
Food: 5
Service: 5
Dave Bryant
Coffee is pretty bad and the Akin girls don't seem too friendly to white men. Go in town.
Atmosphere: 2
Food: 2
Service: 2
Dave B
Coffee is pretty bad and the Akin girls don't seem too friendly to white men. Go in town.
Atmosphere: 2
Food: 2
Service: 2
Ryan Lucke
The only downside is that this location does not accept the Dunkin app.
As of this writing, the hours listed are wrong. Dunkin' has extended their hours to 7pm daily. I got coffee twice and also an order of bagel bites. Everything tasted exactly the same as any other Dunkin'. I appreciate the convenience of this location and service was friendly on each of my visits.
Tommy Carbajal
Updated review still horrible here. I've been coming to this hotel for years and every time I go to Dunkin donuts they almost always mess up on my simple orders, and when I ask the employees behind the counter about it they always lie to my face with attitude. I'm so sick and tired of the horrible customer service there. The young ladies behind the counter here are the worst. They act like they hate their jobs, they hate their life, and they hate every customer who comes up to order. This needs to stop.
Atmosphere: 1
Food: 1
Service: 1
Martin Liston
Server: Blanca was not very kind it was like I bothered her I asked about a drink and sandwich I saw advertised. She told me we don't do meals. I couldn't see the menu in small writing but ordered my drink, then saw the breakfast croissant and asked for one, she told me which one we have two still couldn't see the menu and ask what they were, she seemed annoyed with me and told what they had. Then asked about donut holes, and she pointed to the menu which I couldn't see so I ordered ten. Blanca gave me a small bag then told me to move over to the next window for my drink. Then she walked toward the back of the store and I couldn't hear her say anything. So I left and got back to our room and looked in the bag and wasmissing my sandwich. I told my wife what happened to me at Dunkin' and I was missing my sandwich. My wife went down and got my sandwich and told Blanca that I was hard of hearing and couldn't see because I am elderly. Not a very good experience
Food: 4
Service: 1
DeamonRett
I have been to Ak-Chin Harrah's multiple times. Each time Olivia O. has given exceptional service. Today I am not only was I greeted by Olivia, but the young lady, Andrea L., had also given great service. I even saw some disgruntled customers, in which, Olivia graciously took care of them. Phenomenal customer service. Thank you guys for making me feel "Local."
Noel Lane
I haven't been to Dunkin in years and they reminded me exactly why, but this one was especially bad. I ordered a toasted everything bagel with cream cheese and jelly and they just gave me a toasted bagel with nothing on it, and took a very long time just to do that. My wife ordered a plain bagel with butter and cream cheese, and specified that she did not want it toasted, and it definitely still came toasted and with no cream cheese or butter even though we were charged for it.
The coffee and food is always yummy and freshly made. Everyone is kind and the place is super clean 👌
Atmosphere: 5
Food: 5
Service: 5
The employees were absorbed in their own conversations, oblivious to customers waiting. I stood by patiently, but they continued to disregard me. Finally, I gave up and walked away.
Atmosphere: 3
Food: 3
Service: 1
On a Monday... no customers.. the two worker were so unpleasant... like you aren't busy at all to be so short, mean to customers... and I'm just sitting here seeing them interact with the one customer that has come by in the past 15 minutes.. it's like you are here to get paid to do a job , if you don't like it just don't come
Atmosphere: 5
Food: 5
Service: 1
If you love bacon and honey you’re going to absolutely love Duncan’s new honey bacon sandwich. This is the best breakfast sandwich I’ve had from a fast food restaurant ever.
Atmosphere: 5
Food: 5
Service: 5
Coffee is pretty bad and the Akin girls don't seem too friendly to white men. Go in town.
Atmosphere: 2
Food: 2
Service: 2
Coffee is pretty bad and the Akin girls don't seem too friendly to white men. Go in town.
Atmosphere: 2
Food: 2
Service: 2
The only downside is that this location does not accept the Dunkin app.
Parking: Inside Harrah's Ak-Chin Resort & Casino
Kid-friendliness: Inside of a casino
Wheelchair accessibility: Totally wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
HORRIBLY RUDE STAFF!!!!!!!
Our experience was good. Got bfast and it was fresh, quick and spot on. Didn’t get the same as the other negative reviews.
Atmosphere: 5
Food: 5
Service: 5
Donuts were nice and fresh .Service was quick .Employees could be a bit more friendly.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
As of this writing, the hours listed are wrong. Dunkin' has extended their hours to 7pm daily. I got coffee twice and also an order of bagel bites. Everything tasted exactly the same as any other Dunkin'. I appreciate the convenience of this location and service was friendly on each of my visits.
Updated review still horrible here. I've been coming to this hotel for years and every time I go to Dunkin donuts they almost always mess up on my simple orders, and when I ask the employees behind the counter about it they always lie to my face with attitude. I'm so sick and tired of the horrible customer service there. The young ladies behind the counter here are the worst. They act like they hate their jobs, they hate their life, and they hate every customer who comes up to order. This needs to stop.
Atmosphere: 1
Food: 1
Service: 1
Server: Blanca was not very kind it was like I bothered her I asked about a drink and sandwich I saw advertised. She told me we don't do meals. I couldn't see the menu in small writing but ordered my drink, then saw the breakfast croissant and asked for one, she told me which one we have two still couldn't see the menu and ask what they were, she seemed annoyed with me and told what they had. Then asked about donut holes, and she pointed to the menu which I couldn't see so I ordered ten. Blanca gave me a small bag then told me to move over to the next window for my drink. Then she walked toward the back of the store and I couldn't hear her say anything. So I left and got back to our room and looked in the bag and wasmissing my sandwich. I told my wife what happened to me at Dunkin' and I was missing my sandwich. My wife went down and got my sandwich and told Blanca that I was hard of hearing and couldn't see because I am elderly. Not a very good experience
Food: 4
Service: 1
I have been to Ak-Chin Harrah's multiple times. Each time Olivia O. has given exceptional service. Today I am not only was I greeted by Olivia, but the young lady, Andrea L., had also given great service. I even saw some disgruntled customers, in which, Olivia graciously took care of them. Phenomenal customer service. Thank you guys for making me feel "Local."
I haven't been to Dunkin in years and they reminded me exactly why, but this one was especially bad. I ordered a toasted everything bagel with cream cheese and jelly and they just gave me a toasted bagel with nothing on it, and took a very long time just to do that. My wife ordered a plain bagel with butter and cream cheese, and specified that she did not want it toasted, and it definitely still came toasted and with no cream cheese or butter even though we were charged for it.
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