Long John Silver's | KFC (D212124)

I was so disappointed that I had to get off and order inside for the long jonh silvers and not the drive thru. Mind you it was raining that night and I was craving it for 2 weeks. The chicken and hush puppies was what I hoped to bring back memories was a disaster. Got home to find small pieces of chicken that looked like they hated the chicken almost to the point of being burned to end it's life again. The taste wasn't even there it was so over cooked my heart sank and even cried because I had been waiting for it for so long to get that.

Atmosphere: 1

Food: 1

Service: 1

Very bad service the girl in the register looked like she didn’t want to be there took a long time to take our order and the older lady was very rude

Atmosphere: 1

Service: 1

I miss the days when free standing Long John Silver's dotted the landscape of America. Well sadly those days are gone but as long as vestiges of this classic American fried fish, shrimp, and chicken planks chain exist; rejoice! The hush puppies are one of the stars on offer. I will always remember the savory flavors that Long John, that pirate of fried fish fame, provides to his hungry guests. Buen provecho.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fish and Fries Combo

Too slow. Drive thru was parking everyone and making them wait 15 minutes or more for food

Atmosphere: 1

Food: 4

Service: 1

It was great to find a long Jhon silver since we no longer have one in our city. So when I seen one, I had to stop. The food was just as I remembered, but the wait was pretty long almost 20min wait for a 3 pice fish with hush puppies even though the restaurant was not busy. I'll definitely try again with the hope of faster service.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Fish and Fries Combo

Slow getting orders out. We ordered on line. There were a total 4 workers 1 dishwasher , manager 1 with a headset and a cook I assume.

Atmosphere: 4

Food: 4

Service: 4

I have to say I just moved to Maricopa in March and as most people know we are limited for fast food options ESPECIALLY chicken! I ordered the 8-piece family meal through the drive thru and paid. The lady told me to pull to the front because they were waiting for fries. She came back out a few minutes later to tell me that my card didn't go through which was confusing. She asked for me to pay again and I told her I didn't want to leave my 2-year-old son in the car. I checked my bank account to make sure I wasn't losing my mind, and I wasn't it showed -31.88. I told the genius that the transaction shows pending on my end, and she said, "the negative means it didn't go through". I told her "No that negative means that it was subtracted from my bank account. she kept saying she didn't get a receipt with the 1st transaction, so it didn't process. She ran my card AGAIN and another 31.88 came out. I showed her the transactions showing at 4:41 & 4:45 for 31.88 but she said it didn't go through because she didn't get a recipe. They refused to refund me the 31.88 overcharge and I told them I didn't want the food, and I wanted both refunds. They refused. WORST CUSTOMER SERVICE!!! The manager never came to help and only said she could call IT and it would take 4-5 days to get my money back! The lack of intelligence was embarrassing by far but even more frustrating that they lacked customer service skills and refused to give me back my money. Now I plan to fight the transaction with my bank. Not even worth the aggravation!

It smells like poo water and the staff are, well, they don't try very hard, I'll say that.

Atmosphere: 1

Food: 1

Service: 1

Good service, food fresh, and hot.

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Staff was a little less than friendly.
I had the feeling that they were less than enthusiastic working there .
No smiles , no positivity.
My wife said the same thing to me , before I outterd a word to her .
But the food indeed was hot and very good .

Parking: Plenty of parking

Kid-friendliness: Nice pleasant atmosphere for kids .

Wheelchair accessibility: Scooter accessible

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Fish and Fries Combo

I recently had an extremely disappointing experience at the KFC/Long John Silver’s combined restaurant. From the moment I walked in, it was clear that customer service was not a priority. The employee at the counter mumbled incoherently, showing no interest in assisting customers. When my order was finally ready, the drink was slammed onto the counter, as if serving me was an inconvenience.

Adding to the frustration, the Long John Silver’s side of the restaurant wasn't even open until 2 PM, despite both brands being advertised together. The state of the restaurant was appalling. There was old food left on the tables, and cobwebs adorned the windows. This level of cleanliness, or lack thereof, is simply unacceptable for a food establishment.

To make matters worse, some employees, still in their uniforms, were visibly sleeping in the booths. This blatant disregard for professionalism and customer service is shocking. I found the entire experience to be highly unsatisfactory. The lack of care and attention from the staff, combined with the dirty environment, made it clear that this location is severely mismanaged. I would not recommend this KFC/Long John Silver’s to anyone and will certainly be taking my business elsewhere in the future.

Atmosphere: 1

Food: 1

Service: 1

Did not get to eat anything. They don't start serving Long John Silvers until 1. Employee wasn't helpful with suggesting what they did have at that time. Just left annoyed.

Horrible up keeping bathrooms are dirty lobby floor and tables are sticky they dropped a box on the floor and proceeded to kick it around picked up the box put it back on the shelf another man was sitting here for an hour for chicken and they served other customers that barley came in before us and had us wait again for another batch of chicken after waiting an hour for our food ?

Atmosphere: 1

Food: 1

Service: 1

Love me some LJS ?
There are so few left around!
We need them in Yuma AZ

Vegetarian options: cole slaw. hush puppies. fries.

Dietary restrictions: Baked fish was available

Atmosphere: 5

Food: 5

Service: 5

I'm from tucson and we no longer have a long john silvers there so when we go to pheonix we try to grab it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish and Fries Combo