ABSOLUTELY THE WORSE SERVICE I'VE EVER GOTTEN AT A SUBWAY! SCREW THIS PLACE!
Atmosphere: 1
Nicholas Rivers
I stopped by this Subway today and was really disappointed by what I witnessed. While I was waiting for my order, I overheard employees — including the manager — talking badly about another employee. That kind of behavior is completely unprofessional and unacceptable, especially in front of customers.
It reflects very poorly on the store’s management and overall work environment. No one deserves to be talked about behind their back, and certainly not where customers can hear it. Based on what I saw, this location does not seem like a healthy or respectful workplace, and I definitely would not want to work here.
Because of this experience, I’ll be taking my business to the Subway in Casa Grande instead. I hope upper management takes this seriously and addresses the lack of professionalism at this location.
Service: 1
Rob James
The crew working there tonight were nice n friendly, the food on the other hand, bread was really hard and dry like it was sitting out all day
Atmosphere: 3
Food: 1
Service: 3
Tiffany Barth
Honestly I don’t know why I keep going back to subway, I should learn by now to just not. Sandwich is always dry, never get the “extras” you ask for. Asked for my chicken bacon ranch to be toasted and got a cold sandwich. Onions taste like tuna. Overall just disgusting.
Food: 1
Vicki Tverberg
We visited at lunch on a Friday so of course it was really busy. The tables were about 80% full so wasn't sure where we would sit after we ordered our food. We had 5 people ahead of us in line and so it was about a 20 minute wait. But by the time we ordered, most of the tables had opened up so we were fine. Food was very fresh, as always, and wrapped correctly. This was our first visit at this location. The only thing I would do different is to have a third member helping out, especially when it's busy.
Atmosphere: 3
Food: 4
Service: 3
Kassy Haring
Leah is so sweet! she's fast and GREAT at her job! She always greets and says good bye to every customer and thanks them for coming!!
Veronica Garcia
I had a very disappointing experience at Subway during my recent visit. The server, Madeline, was extremely rude throughout the entire interaction. Her attitude was unpleasant, and she made my sandwiches carelessly. To make matters worse, she was wearing long nails that were visibly poking through her gloves—something that is both unsanitary and concerning in a food service setting.
What truly alarmed me was that she used the same gloves to handle both the food and the cash register. After touching the register, she went right back to preparing my sandwiches without changing gloves. This is a clear violation of food safety standards and frankly, it’s disgusting.
I expect better hygiene and customer service from a brand like Subway. I hope this issue is addressed seriously to ensure a cleaner and more respectful environment for future customers.
Scott Beaudette
It's a Subway, some are better than others. This location is always clean and the food has never disappointed. Service has always been fast and friendly as well.
Raquel Bernal
I was disgusted that they placed receipts on top of the vegetables; they contaminated them. This made me doubt that they followed the health protocol. I asked the employee not to put those papers on top of the vegetables, and he just moved them over the mayonnaise and oils.
David Kruskop
Every time I do a mobile order for a toasted sub it’s NOT toasted at all. I’m really confused about what processes this location is following. I customize my sub by removing some items and adding some, but it still says toasted so I’m really confused. Also it’s a chicken bacon ranch sub, the default is to toast it!
I physically go back into the store because they say they’ll remake it. I ordered the exact same sub and watch them physically toast it, so much browner on the bread than the photo. Whoever is making the mobile orders doesn’t give a crap about anybody except whatever timeline they have to make.
ABSOLUTELY THE WORSE SERVICE I'VE EVER GOTTEN AT A SUBWAY! SCREW THIS PLACE!
Atmosphere: 1
I stopped by this Subway today and was really disappointed by what I witnessed. While I was waiting for my order, I overheard employees — including the manager — talking badly about another employee. That kind of behavior is completely unprofessional and unacceptable, especially in front of customers.
It reflects very poorly on the store’s management and overall work environment. No one deserves to be talked about behind their back, and certainly not where customers can hear it. Based on what I saw, this location does not seem like a healthy or respectful workplace, and I definitely would not want to work here.
Because of this experience, I’ll be taking my business to the Subway in Casa Grande instead. I hope upper management takes this seriously and addresses the lack of professionalism at this location.
Service: 1
The crew working there tonight were nice n friendly, the food on the other hand, bread was really hard and dry like it was sitting out all day
Atmosphere: 3
Food: 1
Service: 3
Honestly I don’t know why I keep going back to subway, I should learn by now to just not. Sandwich is always dry, never get the “extras” you ask for. Asked for my chicken bacon ranch to be toasted and got a cold sandwich. Onions taste like tuna. Overall just disgusting.
Food: 1
We visited at lunch on a Friday so of course it was really busy. The tables were about 80% full so wasn't sure where we would sit after we ordered our food. We had 5 people ahead of us in line and so it was about a 20 minute wait. But by the time we ordered, most of the tables had opened up so we were fine. Food was very fresh, as always, and wrapped correctly. This was our first visit at this location. The only thing I would do different is to have a third member helping out, especially when it's busy.
Atmosphere: 3
Food: 4
Service: 3
Leah is so sweet! she's fast and GREAT at her job! She always greets and says good bye to every customer and thanks them for coming!!
I had a very disappointing experience at Subway during my recent visit. The server, Madeline, was extremely rude throughout the entire interaction. Her attitude was unpleasant, and she made my sandwiches carelessly. To make matters worse, she was wearing long nails that were visibly poking through her gloves—something that is both unsanitary and concerning in a food service setting.
What truly alarmed me was that she used the same gloves to handle both the food and the cash register. After touching the register, she went right back to preparing my sandwiches without changing gloves. This is a clear violation of food safety standards and frankly, it’s disgusting.
I expect better hygiene and customer service from a brand like Subway. I hope this issue is addressed seriously to ensure a cleaner and more respectful environment for future customers.
It's a Subway, some are better than others. This location is always clean and the food has never disappointed. Service has always been fast and friendly as well.
I was disgusted that they placed receipts on top of the vegetables; they contaminated them. This made me doubt that they followed the health protocol. I asked the employee not to put those papers on top of the vegetables, and he just moved them over the mayonnaise and oils.
Every time I do a mobile order for a toasted sub it’s NOT toasted at all. I’m really confused about what processes this location is following. I customize my sub by removing some items and adding some, but it still says toasted so I’m really confused. Also it’s a chicken bacon ranch sub, the default is to toast it!
I physically go back into the store because they say they’ll remake it. I ordered the exact same sub and watch them physically toast it, so much browner on the bread than the photo. Whoever is making the mobile orders doesn’t give a crap about anybody except whatever timeline they have to make.
Restaurantji Recommends
Good service
Teenagers working but we didn't have to wait we were welcomed 😌 we thank you 😊
Nice subway. Is it a strip mall that tucked around to the northwest around the corner. Good place for a healthy meal.
Worst service today never again gonna by from this location service not friendly food look like my kid made it not a good experience
Great when using coupons and the deals help with cost
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Rotisserie-Style Chicken, Oven Roasted Turkey
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