It has been inconsistent when we've gone... different amounts of add-ins depending on the time of day and maybe who's working, but the custard itself is yummy. Update: it's not getting better. Tonight we got a Boot Daddy with no fudge or caramel.... Just cookies.
seth sutherland
Great frozen custard place lots of options to choose from and they roll different items every month or 2. Not very busy so your able to get youre desert and chill or take home. They do have a drive thru but its a bit confusing at first its the lane next to the building not the parking lot. Staff was friendly and willing to help
Tiff
Yummy custard and good kids working! Just a little expensive. Would recommend tho!
Kerry Fernau
Best custard anywhere.
Honest
No clearance bar for drive thru. Accident waiting to happen.
Amanda Knight
DoorDashed from this location, and one pint was left out of the order (bags were sealed on arrival). The pumpkin pie quarts we ordered were pretty much plain vanilla, with a couple of pea-sized specks of pumpkin in the entire container. I don't expect it to look like the ad photos, but I DO expect it to at least compare. Very disappointing.
Debra D
The turtle Sunday with chocolate ice cream is my go to fav.
joe tafoya
This is some great stuff. Love the options.
J R
The young man working the window last night grabbed the key lime pie with his fingers. No gloves. Never going here again.
“Custard” had a sour-ish taste to it and there were a bunch of teenagers working last night who purposely and annoyingly kept screaming out the window for us to pick up our order, but the the order wasn’t even complete. Very immature staff with ice cream that isn’t anything to brag about. The physical building architecture and 1950’s themed layout seems like it would be a really fun place to bring a first date or host a small kids birthday party, but even so, all seating is outside and it was so hot.
Anthony Alexander
Yummy ice cream. A little pricy
Nancy Damone
Delicious Frozen Custard and decadent treats! The staff is always helpful and kind and pleasant and they are very efficient! Watch out you could get addicted very easily!
Sophia Reichelt
***BEWARE OF ABBY*** I’ve never left a review like this before, but what happened at Andy's Frozen Custard deserves to be called out — not just for poor customer service, but for how one employee chose to treat both a customer and her own co-worker.
I visited recently and was helped by Kendra, who was kind and professional, even though the store had already run out of all sizes except small — which was surprising in itself. After getting home, I realized my order was wrong. I called the store, and Kendra immediately owned the mistake and told me she would honor it with two replacements the next time I came in. That level of accountability and care is rare, and I appreciated it.
But when I returned the next day, Abby was working — and from the second I mentioned the mix-up, she treated me like I was lying. She cut me off, told me they “don’t do free,” and that I should’ve driven all the way back the night before just to return the wrong order. It wasn’t just rude — it was condescending and accusatory. I was calm and explained that Kendra had told me otherwise. Abby didn’t apologize, didn’t offer to check — she just got visibly irritated and said, with attitude, “I’ll talk to her,” before storming off.
What happened next was uncomfortable and honestly disturbing. When Kendra came out, she looked devastated — like she had just been screamed at or humiliated in the back. Her face was red, her voice quiet, and it was obvious she had just been berated… for trying to make things right with a customer. It was one of the most awkward moments I’ve ever experienced in a business. Abby didn’t just create a hostile situation — she made her co-worker feel small for doing the right thing.
I don’t know what kind of leadership dynamic exists at this location, but if anyone in charge is reading this: you need to seriously reflect on how Abby speaks to both customers and fellow staff. I left feeling incredibly uncomfortable, not because of a wrong order, but because I watched someone get emotionally torn down for simply being decent. That should never happen in any workplace — let alone in front of a customer.
And Abby, if you ever read this: I hope you think long and hard about how you made someone feel that day. Because I won’t forget it — and I doubt Kendra will, either.
Never disappointed!
It has been inconsistent when we've gone... different amounts of add-ins depending on the time of day and maybe who's working, but the custard itself is yummy.
Update: it's not getting better. Tonight we got a Boot Daddy with no fudge or caramel.... Just cookies.
Great frozen custard place lots of options to choose from and they roll different items every month or 2. Not very busy so your able to get youre desert and chill or take home. They do have a drive thru but its a bit confusing at first its the lane next to the building not the parking lot. Staff was friendly and willing to help
Yummy custard and good kids working! Just a little expensive. Would recommend tho!
Best custard anywhere.
No clearance bar for drive thru. Accident waiting to happen.
DoorDashed from this location, and one pint was left out of the order (bags were sealed on arrival). The pumpkin pie quarts we ordered were pretty much plain vanilla, with a couple of pea-sized specks of pumpkin in the entire container. I don't expect it to look like the ad photos, but I DO expect it to at least compare. Very disappointing.
The turtle Sunday with chocolate ice cream is my go to fav.
This is some great stuff. Love the options.
The young man working the window last night grabbed the key lime pie with his fingers. No gloves. Never going here again.
Restaurantji Recommends
“Custard” had a sour-ish taste to it and there were a bunch of teenagers working last night who purposely and annoyingly kept screaming out the window for us to pick up our order, but the the order wasn’t even complete. Very immature staff with ice cream that isn’t anything to brag about. The physical building architecture and 1950’s themed layout seems like it would be a really fun place to bring a first date or host a small kids birthday party, but even so, all seating is outside and it was so hot.
Yummy ice cream. A little pricy
Delicious Frozen Custard and decadent treats! The staff is always helpful and kind and pleasant and they are very efficient! Watch out you could get addicted very easily!
***BEWARE OF ABBY***
I’ve never left a review like this before, but what happened at Andy's Frozen Custard deserves to be called out — not just for poor customer service, but for how one employee chose to treat both a customer and her own co-worker.
I visited recently and was helped by Kendra, who was kind and professional, even though the store had already run out of all sizes except small — which was surprising in itself. After getting home, I realized my order was wrong. I called the store, and Kendra immediately owned the mistake and told me she would honor it with two replacements the next time I came in. That level of accountability and care is rare, and I appreciated it.
But when I returned the next day, Abby was working — and from the second I mentioned the mix-up, she treated me like I was lying. She cut me off, told me they “don’t do free,” and that I should’ve driven all the way back the night before just to return the wrong order. It wasn’t just rude — it was condescending and accusatory. I was calm and explained that Kendra had told me otherwise. Abby didn’t apologize, didn’t offer to check — she just got visibly irritated and said, with attitude, “I’ll talk to her,” before storming off.
What happened next was uncomfortable and honestly disturbing. When Kendra came out, she looked devastated — like she had just been screamed at or humiliated in the back. Her face was red, her voice quiet, and it was obvious she had just been berated… for trying to make things right with a customer. It was one of the most awkward moments I’ve ever experienced in a business. Abby didn’t just create a hostile situation — she made her co-worker feel small for doing the right thing.
I don’t know what kind of leadership dynamic exists at this location, but if anyone in charge is reading this: you need to seriously reflect on how Abby speaks to both customers and fellow staff. I left feeling incredibly uncomfortable, not because of a wrong order, but because I watched someone get emotionally torn down for simply being decent. That should never happen in any workplace — let alone in front of a customer.
And Abby, if you ever read this: I hope you think long and hard about how you made someone feel that day. Because I won’t forget it — and I doubt Kendra will, either.
Favorite Place for a Frozen Treat
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