I got a notification through my Arby's app for Free Delivery Mondays so l decided to order Arby's for dinner. I went on the app and ordered dinner. Then it came back to tell me that Doordash would deliver my food. Doordash dropped my food off but my French dip was not delivered. I checked the Doordash app prior to calling the store. I explained the situation to Francisco. He immediately told me to go yo the Doordash app to get my money back. I explained again that the food was not ordered on the Doordash app but was ordered on the Arby's app. He told me that if l wanted to drive over to the store he would replace the French dip. I told him that that defeated the purpose of Free Delivery Monday's and also defeated the purpose of having it delivered in the first place. He said there was nothing he could do. He said he was taking my information down for his manager who is located in Ohio????? to see how l can get my money back. So when is it that the store can make such a gross error and the customer has to pay for that error???? Why is it that l have to forfeit my money because they can't seem to do their job right???? I can say that if that manager does not call me and make things right l definitely will never go to Arby's again! Any company that treats their customers this way has no reason to be in business!!!!!!
Brian McCleery
They almost kept my debit card, had to ask for it back... Their beef and cheddars are usually amazing but this last time it was mediocre. Maybe it's just the location I went to.
Suzanne Houser
What a disappointment coming to this location on E Main St tonight. I was curious to try the new Cheesesteak sandwich & I will say NOT one of their good ones! First of all theres hardly any meat on the bun & Worse of all Its a microwaved sandwich & I know this because when I opened it you can tell & two the bun was rubbery! Gross!!! Service sucked. I did online and when I walked in I was approached by someone with a headset on who had no personality and was rude. Keeping to the Good sandwiches. Probably won't eat in anymore because of the people behind the counter! Dude no personality and not friendly
Evan Fletcher
Cold old fries
MGM
Love it
Pat Stinson
This is a dependable place where you know what you're getting.
M
Terrific food, great people
Eileen White
Love Arby's. Staff are always great!
Atmosphere: 5
Food: 5
Service: 5
Matthew P
Had a sandwich and ate it.
Atmosphere: 5
Food: 5
Service: 5
Johnny Drum
Love the food
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Beef 'N Cheddar, Double Roast Beef
I got a notification through my Arby's app for Free Delivery Mondays so l decided to order Arby's for dinner. I went on the app and ordered dinner. Then it came back to tell me that Doordash would deliver my food. Doordash dropped my food off but my French dip was not delivered. I checked the Doordash app prior to calling the store. I explained the situation to Francisco. He immediately told me to go yo the Doordash app to get my money back. I explained again that the food was not ordered on the Doordash app but was ordered on the Arby's app. He told me that if l wanted to drive over to the store he would replace the French dip. I told him that that defeated the purpose of Free Delivery Monday's and also defeated the purpose of having it delivered in the first place. He said there was nothing he could do. He said he was taking my information down for his manager who is located in Ohio????? to see how l can get my money back. So when is it that the store can make such a gross error and the customer has to pay for that error???? Why is it that l have to forfeit my money because they can't seem to do their job right???? I can say that if that manager does not call me and make things right l definitely will never go to Arby's again! Any company that treats their customers this way has no reason to be in business!!!!!!
They almost kept my debit card, had to ask for it back... Their beef and cheddars are usually amazing but this last time it was mediocre. Maybe it's just the location I went to.
What a disappointment coming to this location on E Main St tonight. I was curious to try the new Cheesesteak sandwich & I will say NOT one of their good ones! First of all theres hardly any meat on the bun & Worse of all Its a microwaved sandwich & I know this because when I opened it you can tell & two the bun was rubbery! Gross!!! Service sucked. I did online and when I walked in I was approached by someone with a headset on who had no personality and was rude. Keeping to the Good sandwiches. Probably won't eat in anymore because of the people behind the counter! Dude no personality and not friendly
Cold old fries
Love it
This is a dependable place where you know what you're getting.
Terrific food, great people
Love Arby's. Staff are always great!
Atmosphere: 5
Food: 5
Service: 5
Had a sandwich and ate it.
Atmosphere: 5
Food: 5
Service: 5
Love the food
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Beef 'N Cheddar, Double Roast Beef
Restaurantji Recommends
I have found generally that they are friendly and quick here
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Dip
Stacey and her crew really made everything awesome food was hot and delicious and great customer service I will be going back hungry for more ❤️💯☺️
Atmosphere: 5
Food: 5
Service: 5
completely ignored me when I walked in and gave me attitude when I asked to be helped. Will not be returning here.
Loving it. Too many good choices.
Atmosphere: 5
Food: 5
Service: 5
Forgot to.putin both turnovers and got the wrong type of fries. Oh and the sandwichs were.cold.
Food: 2
Service: 1
Recommended dishes: Roast Beef
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