Ive tried to give this Burger King location many chances but they are Always slow and miss things every time. I mean real slow. They are always frustrated. Maybe they need to hire more but its been for a few months. At night anyways.
Atmosphere: 2
Food: 4
Service: 1
Mary Cox
I won't be back to this store, it was freezing cold so we couldn't sit inside, the tables outside are by trees so they have bird droppings. Ended up eating in the car, no thanks.
Food: 4
Service: 3
D M
Been to this location 4 times (Southern and Crismon) and everytime I go there, there's a problem. Always have to pull around and wait for them to bring the food out..I only go there to get the kiddos a kids meal. 3 of them..Not like im ordering the whole steer or they have to kill the chicken and make the nuggets.. Yesterday I sat in line for 10 minutes behind 3 other vehicles, get up to the window and he tells me go park out front, the fries would be done in a minute and a half, they'll bring the food out..(they should have had them ready by the time i got to the window after already waiting 10 minutes in line, right?) Went around to the front sat there for 5 minutes before I went in..they had just started working on the chicken nuggets kid meals.. Only 3 people working this BK at 5pm..WTH...To many other fast food places to choose from to keep going back to this one expecting a different outcome..They can't never get the food out in a timely matter and get an attitude when you tell them so..Bye Burger King your not all that with your over priced wait forever to get food
Atmosphere: 1
Food: 1
Service: 1
Raoul Rudy Maldonado
It doesn't matter when or time I come to this Burger King these Managers, GM, Daryl and Manager Juan and Cody have this crew moving in a positive way and I hear a lot of coaching going on.. Food and Service is always great!!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
D k
Every time i go to this place I regret it they ALWAYS forget part of my order.
Atmosphere: 3
Food: 3
Service: 1
Chris D.
Tried to place an order in the drive-through and was immediately getting rushed through on the speaker from a young kid, “What do you want?” I respond, “Can I get a cheeseburger, a medium fry, and an original chicken sandwich?” (As he is cutting me off rushing me through for each thing I ask for). As I look at the total on the screen, I remember the 2 for $5 chicken sandwich deal and ask if that is indeed a thing. The kid on the speaker then responds “Ugh… ok boss, if that’s what you wanted you need to give me the order right.” He then attempts to read me back the revised order, gets it wrong, and then asks me to read back the order. I said forget about it and left without completing the order. He responds, “Ok.”
I understand it’s Burger King, but this particular one has gone down significantly in the past few months. Most of the employees are kids being ran by other kids and nobody is being held accountable. The other week my wife comes in with kids for the SpongeBob deal - all the tables were dirty and they waited 45 minutes for food, zero customer service while they’re all fooling around behind the counter. Half the time the orders are also wrong.
Whoever runs this franchise, the staff at this location is running your business into the dirt. I can deal with a disrespectful kid if the food was worth it, but you’re failing on two fronts.
eric lambert
I stood in front of the register for 20 minutes and not one person would even make eye contact with me to take my order, whoever is in charge of this store needs to clean house
Atmosphere: 1
Food: 1
Service: 1
Michael Howland
Been here twice. Waited 20 plus minutes both times to get my food. People behind the counter talking to their friends letting things sit in the window for long periods of time. And both times were because staff just forgot to make some of my order. And continued to talk and just chill. Even made sure to make his girls food before mine 4 oeople back there maybe isn't enough whoever is scheduling......
Atmosphere: 1
Food: 1
Service: 1
R L Dykstra
Confusing kiosk. Inside temp in 50s. Extremely slow service. Hard to get employees attention. Never coming back here! It is no wonder that very few customers are here.
Food: 3
Service: 1
Richard Futura
17 bucks for a SpongeBob meal that had cold tots and a crusty dried gross bun...Awesome
It's a BK. Usually got to wait a bit as they have been short staffed on various days.
Atmosphere: 4
Food: 4
Service: 3
Jack Benson
Tables are filthy, the customer service is bad, management doesn’t know how to staff or direct people, order took 30 minutes to get out. The manager was getting mad at people entering the drive through, the young man operating the drive through orders had 0 drive or purpose as he walked (even with how busy they were). The lady making the burgers had food lined out of storage area and had no initiative to help her coworkers push out orders. Another manager was stocking the fridge. I’ve worked in fast food before, this is not how you manage or operate a chain. Do not eat here
Atmosphere: 1
Food: 2
Service: 1
Terryl Judd
Slow horrible food . The cinnamon rolls were burnt . The chicken sandwich wasn’t even warm . Kid wasn’t gonna give me change . Just all around bad
Cindy H
Tonight No one would take our order. We waited 10 minutes at drive thru order board. Decided not to eat if they can’t take our order. They kept us trapped with another car blocking drive thru for 10 more minutes while they made their order. Ridiculous & incompetent. Avoid this BK.
Service: 1
Collin C
Sometimes I get a craving for burger king. This location was like every other one. Service was quick and the food was decent. The lettuce quality wasn't the best (mostly yellow) and the burger could've used more sauce. It was dry but the tomato, pickle, and onion was great. Culvers right down the road is always busy. Nobody here in the drive thru on a Saturday night...
Ive tried to give this Burger King location many chances but they are Always slow and miss things every time. I mean real slow. They are always frustrated. Maybe they need to hire more but its been for a few months. At night anyways.
Atmosphere: 2
Food: 4
Service: 1
I won't be back to this store, it was freezing cold so we couldn't sit inside, the tables outside are by trees so they have bird droppings. Ended up eating in the car, no thanks.
Food: 4
Service: 3
Been to this location 4 times (Southern and Crismon) and everytime I go there, there's a problem. Always have to pull around and wait for them to bring the food out..I only go there to get the kiddos a kids meal. 3 of them..Not like im ordering the whole steer or they have to kill the chicken and make the nuggets..
Yesterday I sat in line for 10 minutes behind 3 other vehicles, get up to the window and he tells me go park out front, the fries would be done in a minute and a half, they'll bring the food out..(they should have had them ready by the time i got to the window after already waiting 10 minutes in line, right?)
Went around to the front sat there for 5 minutes before I went in..they had just started working on the chicken nuggets kid meals..
Only 3 people working this BK at 5pm..WTH...To many other fast food places to choose from to keep going back to this one expecting a different outcome..They can't never get the food out in a timely matter and get an attitude when you tell them so..Bye Burger King your not all that with your over priced wait forever to get food
Atmosphere: 1
Food: 1
Service: 1
It doesn't matter when or time I come to this Burger King these Managers, GM, Daryl and Manager Juan and Cody have this crew moving in a positive way and I hear a lot of coaching going on.. Food and Service is always great!!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Every time i go to this place I regret it they ALWAYS forget part of my order.
Atmosphere: 3
Food: 3
Service: 1
Tried to place an order in the drive-through and was immediately getting rushed through on the speaker from a young kid, “What do you want?” I respond, “Can I get a cheeseburger, a medium fry, and an original chicken sandwich?” (As he is cutting me off rushing me through for each thing I ask for). As I look at the total on the screen, I remember the 2 for $5 chicken sandwich deal and ask if that is indeed a thing. The kid on the speaker then responds “Ugh… ok boss, if that’s what you wanted you need to give me the order right.” He then attempts to read me back the revised order, gets it wrong, and then asks me to read back the order. I said forget about it and left without completing the order. He responds, “Ok.”
I understand it’s Burger King, but this particular one has gone down significantly in the past few months. Most of the employees are kids being ran by other kids and nobody is being held accountable. The other week my wife comes in with kids for the SpongeBob deal - all the tables were dirty and they waited 45 minutes for food, zero customer service while they’re all fooling around behind the counter. Half the time the orders are also wrong.
Whoever runs this franchise, the staff at this location is running your business into the dirt. I can deal with a disrespectful kid if the food was worth it, but you’re failing on two fronts.
I stood in front of the register for 20 minutes and not one person would even make eye contact with me to take my order, whoever is in charge of this store needs to clean house
Atmosphere: 1
Food: 1
Service: 1
Been here twice. Waited 20 plus minutes both times to get my food. People behind the counter talking to their friends letting things sit in the window for long periods of time. And both times were because staff just forgot to make some of my order. And continued to talk and just chill. Even made sure to make his girls food before mine 4 oeople back there maybe isn't enough whoever is scheduling......
Atmosphere: 1
Food: 1
Service: 1
Confusing kiosk. Inside temp in 50s. Extremely slow service. Hard to get employees attention. Never coming back here! It is no wonder that very few customers are here.
Food: 3
Service: 1
17 bucks for a SpongeBob meal that had cold tots and a crusty dried gross bun...Awesome
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
It's a BK. Usually got to wait a bit as they have been short staffed on various days.
Atmosphere: 4
Food: 4
Service: 3
Tables are filthy, the customer service is bad, management doesn’t know how to staff or direct people, order took 30 minutes to get out. The manager was getting mad at people entering the drive through, the young man operating the drive through orders had 0 drive or purpose as he walked (even with how busy they were). The lady making the burgers had food lined out of storage area and had no initiative to help her coworkers push out orders. Another manager was stocking the fridge. I’ve worked in fast food before, this is not how you manage or operate a chain. Do not eat here
Atmosphere: 1
Food: 2
Service: 1
Slow horrible food . The cinnamon rolls were burnt . The chicken sandwich wasn’t even warm . Kid wasn’t gonna give me change . Just all around bad
Tonight No one would take our order. We waited 10 minutes at drive thru order board. Decided not to eat if they can’t take our order. They kept us trapped with another car blocking drive thru for 10 more minutes while they made their order. Ridiculous & incompetent. Avoid this BK.
Service: 1
Sometimes I get a craving for burger king. This location was like every other one. Service was quick and the food was decent. The lettuce quality wasn't the best (mostly yellow) and the burger could've used more sauce. It was dry but the tomato, pickle, and onion was great. Culvers right down the road is always busy. Nobody here in the drive thru on a Saturday night...
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