Cafe Rio Fresh Modern Mexican

Wanna see my first time experience here was probably the most horrible places to eat. I would expect it more quality with service and food but when a customer ask for fresh chicken Instead of the old chicken from a lunch rush and no chicken to be ready to go. I think it’s kind of horrible knowing that fresh chicken should have been dropped. I believe the service is poor. I believe the food is poor but my first experience I don’t think I’d probably would return because I don’t think people take pride in their jobs and what they’re serving.

Atmosphere: 3

Food: 1

Service: 1

Very good, don't have these in my state, a nice alternative to Chipotle and Qdoba

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bowl

Please clean the high chairs. They’re disgusting. These should be cleaned every day.

Atmosphere: 2

Food: 5

Service: 2

The cut out the shredded beef option. Booooo.

Atmosphere: 3

Food: 1

Service: 2

Do not go here!! I ordered one enchilada and was charged for a full meal. When I asked why I couldn't just be charged for the one. Item they told me that the rules have changed and I had to be charged a full meal. I had said if I'd been told prior to just ordering the one item that I would have to be charged a full meal I would have ordered something else. I told them that I would be making a complaint and they advised me, That was okay because everybody's been complaining. This place has just really gone downhill since it has open. $12.00 for 1 enchilada, I will never eat there again.

Atmosphere: 1

Food: 2

Service: 1

This visit was quite disappointing. The building looks closed (should have been my first sign), the girl helping us wiped the counter with the same gloves she prepped our food with (I didn’t want to sound like a jerk), most of the food bins were empty or scrapping the bottom. Then at the end of my meal I found what looked to be a piece of a bug in my chips. I wanted to go here bc it’s close to the grocery store. Next time I will opt for a different option.

Atmosphere: 1

Food: 2

Service: 2

Placed an order through the app an hour in advance for pick up. Arrived at the location to find that they were an hour behind on filling orders and after waiting 50 minutes after my schedule pick up time, my food was Still not ready. The employees at the location were clearly overworked, and they were understaffed and had no support from their management. If you plan on visiting here, I wouldn’t bother with ordering online just order it at the counter. At least you’ll get your food in a reasonable amount of time.

Atmosphere: 1

Food: 1

Service: 1

I placed a mobile order totaling $17, which was paid in full through the app. When I arrived to pick up the food, I was told I owed an additional $6 and would not receive my order unless I paid it. This made no sense, as everything had already been paid for upfront.

When I asked the employee to explain the charge, he was unable to provide an answer and did not seem to know how to resolve the issue. I requested a refund since I was not going to pay extra for no reason, but the employee also did not know how to process one and had to contact a manager. As of now, I still have not received a refund.

This experience was extremely disappointing and unprofessional. Due to this unnecessary and unresolved error, my child went without dinner from here and we had to go elsewhere to get food. I will not be returning to this location ever again and would appreciate my money back.

I placed an online order through Cafe Rio and paid in full ahead of time. When I arrived to pick it up they told me I still owed 5/6 more dollars. They could not explain why and refused to give me my food unless I paid again. Left with no food. Hopefully I'll eventually get my refund back.

I have complained about tgis before but though I would try again. My burrito was again almost entirely bean & rice with very little meat. That, and the beans and rice have way too much seasoning to the point that its all you can taste. I used to love eating there at location 107 but I refuse to piss away money on food I cannot enjoy in the least.

Great place for dine in or take out. Service was fantastic during lunch rush.

The shrimp tacos are FANTASTIC!! I could eat those every day. Very clean and a great staff

Went in and tried a bowl very good highly recommend service was outstanding store was pretty clean

Great food great choices and great serving sizes.

First off, the food was old, and it looked like it had been sitting out for a while. Also, the guacamole I got in my quesadilla was litterly brown. The prices were crazy for the food they serve you. Also, they have zero gluten-free options according to the staff. And I couldn't believe the price I paid for old food that had been sitting out all day long.