Carl’s Jr.

1352 S Gilbert Rd, Mesa
(480) 892-4793

Recent Reviews

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Steven Whiting

I went to your Carl's Jr and found the service to be very bad and the food wasn't made right Never go there again I used to love Carl's Jr but went downhill

Marc Graham

This Carl’s Jr. location is extremely run-down and needs major updates. The interior looks like it hasn’t been maintained in years — broken panels, damaged vents, and overall poor cleanliness. The bathrooms looked like prison cells. The condition of the building honestly makes me not want to eat here.

Atmosphere: 1

Food: 4

Service: 1

Daniel

Food was okay, Fountain drinks always seem to taste off at this location. Service seemed rather disinterested in being there.

Atmosphere: 3

Food: 3

Service: 3

David Weiss

Michael is great he always makes sure my order is correct and a super nice guy !

Food: 5

Service: 5

Aaron Giles

Great food and service.

Atmosphere: 5

Food: 5

Service: 5

Doug Buss

Everyone eating inside seems very happy

Atmosphere: 5

Food: 5

Service: 5

Lopez Lopez

I had to go back to complain about my burger patty not being cooked right and the proceed to tell me that when I order I have to order my meat well done I explained that I never have to ask for my meat well done. Why can't you just make the patty well done. Patty was to sauggy and bread was getting wet with the oil. Its typical for me to wait 2-3 min for my burger but when they hand it to me faster then McDonald's something is wrong and sure enough it was. I explained to the cashier this is unacceptable and he said it's because I didnt order well done. Never have a ever had to do that at a carls Jr. Maybe the morning ppl need to be trained again. Funny thing is he asked why I ordered lunch at 11 am

Brian Creech

I was picking up food. I am a Uber driver. I sat in the lobby for 10 minutes while one girl was in the back on her phone and the other person was just basically ignoring the fact that I was there the store was dirty and the lady that gave me the food was rude And the order wasn’t even packaged. They didn’t even start packaging it until I got there while one was playing on the phone and the other one was doing, who knows what?

Nick s

I don’t know the night shift guys name but he is awesome and has always been crazy upbeat and nice

Atmosphere: 5

Food: 5

Service: 5

Celeste Houy

I really wanted the food to be great. I ordered the Chicken & Swiss sandwich and it was nothing to rave about. The chicken was swallowed by the enormous bun. Like the bum was at least 1/3 larger than the chicken, and it was just basically soggy. Meal was overpriced but tasted cheap and disappointing.

Atmosphere: 3

Food: 2

Service: 4

Linly Mitchell

Really super disapointed , no biscuits and gravey. Why???

Lilliana Heredia

Great counter help

Atmosphere: 5

Food: 5

Service: 5

Justin B

Good service the you g man at the counter was friendly and welcoming which speaks volumes in this day and age seemed like he actually enjoyed his job. The food was good the store was clean.

Atmosphere: 5

Food: 5

Service: 5

David Troutman

Its what I expected from Carl's. Good all around

Tonya Vanderlip

Staff is extremely unprofessional. Food quality is terrible. The prices are restaurant service prices. Used to be my favorite. They need a complete overhaul.

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