They put me and my 3 year old grandson in the bar. The waiter completely messed up my order and called him a girl. Yes there were plenty of tables in the family section 💋
Atmosphere: 1
Food: 1
Service: 1
Barbara rollman
What's with my grandson? And it was very nice.He enjoyed his food immensely.
Atmosphere: 4
Food: 5
Service: 5
James Cook
Great chips and service!
Atmosphere: 5
Food: 5
Service: 5
Paul Gomez
Quality and comforting every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me, Chips and Salsa
Rachael C
I would not recommend this Chili's. They got my order wrong and the food was not cooked well. I called and let them know my order was wrong and was told they would refund me the items that were wrong. They never did. I called to follow up and asked for a manager. I was told she was busy and would call me back. She never did. Customer service is not good and food not prepared well. Skip the Mckellips location and go to Chili's on Signal Butte.
Atmosphere: 3
Food: 1
Service: 1
Bradford Smith
Ordered the four chicken tenders combo The Mac and chesse was bland the French Fries very salty The chicken tenders were a little greasy The Honey Mustard was very good. Wish they still had the Chicken and Waffles
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fajitas
P Booth
I called in my order over phone , they were polite, helpful, and when I arrived ,order was ready , appreciated hot fries, order was exactly how I wanted it. Restaurant was extremely clean, waiters were excellent, attentive, fast. This is my grandchildren’s favorite restaurant and we go often. This time my son was working late so decided to take dinner to him. When he saw the bag he was very pleased. Thank you Chilis for making my son happy. Great place to eat. I will definitely refer this to all my friends.
Parking: Several parking spaces, no problem getting one. Also it is free parking.
Kid-friendliness: I love and appreciate they have a kids menu and they give each child crayons and a coloring, puzzle page. Also the games they can play on the table kiosk.
Wheelchair accessibility: Plenty of space to bring in a wheelchair and they are very accommodating to seat you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me
Sarah Farrell
Service should be 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Anita Seifert
Great service! Food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Steak
Morgan Hagel
Could you please tell me why it takes an hour for Chili's to make a Fajita before serving it to me, a physically disabled patron (neuropathy). Yet the table that sat next to us well after we came in got there Fajitas served immediately. In fact the table that sat next to me and my mom was finished and done with their lunch service before I ever got my fajitas served (both meals were not prepared right and were comped by Chili's for the inconvenience). I consider this reverse discrimination considering I am Caucasian and the manager on shift during lunch service is Hispanic. He had an attitude, acted as though he didn't really want to be there, like he had something better to do. He even looked like he didn't wash up to handle the pass (I'm a trained prep cook from the San Diego Job Corps). When I mentioned I was a food blogger to gauge his reaction toward the statement, the manager seemed very disinterested and unengaged. My mother and I are frequent patrons at this particular establishment. My mom and I both find the unprofessional attitude, behavior, and demeanor by this particular Chili's restaurant both appalling and quite disturbing to have experienced for ourselves. And rest assured, if this happened to me a few hours ago (between 11:30 AM and 12:30 PM on Monday 2/3/25), it's probably happening at other Chili's Restaurants in the region, as well. Just thought Chili's corporate offices should know. As a loyal repeat customer, I request my concerns be looked into by corporate with this particular Chili's establishment. Thank you for taking time out of your busy schedule to read my complaint. BTW - I also happened to notice that this particular table didn't have a Ziosk self-pay. It's the table sitting out right in the middle of the restaurant lobby for all to see. It seems as though I was being singled out by restaurant management and staff. I did hear the word 'privileged' being thrown around at that Chili's as we waited for our meals to come. To be perfectly candid, I earned my disability checks by paying into the social security system after ten years of honest labor. Just like every other hard working American has done paying their dues to society. My disability income is definitely no handout. Just wanted to apprise you of a possible situation with the management at this Chili's is all. Thank you again for your understanding and support.
They put me and my 3 year old grandson in the bar. The waiter completely messed up my order and called him a girl. Yes there were plenty of tables in the family section 💋
Atmosphere: 1
Food: 1
Service: 1
What's with my grandson?
And it was very nice.He enjoyed his food immensely.
Atmosphere: 4
Food: 5
Service: 5
Great chips and service!
Atmosphere: 5
Food: 5
Service: 5
Quality and comforting every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me, Chips and Salsa
I would not recommend this Chili's. They got my order wrong and the food was not cooked well. I called and let them know my order was wrong and was told they would refund me the items that were wrong. They never did. I called to follow up and asked for a manager. I was told she was busy and would call me back. She never did. Customer service is not good and food not prepared well. Skip the Mckellips location and go to Chili's on Signal Butte.
Atmosphere: 3
Food: 1
Service: 1
Ordered the four chicken tenders combo
The Mac and chesse was bland
the French Fries very salty
The chicken tenders were a little greasy
The Honey Mustard was very good.
Wish they still had the Chicken and Waffles
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fajitas
I called in my order over phone , they were polite, helpful, and when I arrived ,order was ready , appreciated hot fries, order was exactly how I wanted it. Restaurant was extremely clean, waiters were excellent, attentive, fast. This is my grandchildren’s favorite restaurant and we go often. This time my son was working late so decided to take dinner to him. When he saw the bag he was very pleased. Thank you Chilis for making my son happy. Great place to eat. I will definitely refer this to all my friends.
Parking: Several parking spaces, no problem getting one. Also it is free parking.
Kid-friendliness: I love and appreciate they have a kids menu and they give each child crayons and a coloring, puzzle page. Also the games they can play on the table kiosk.
Wheelchair accessibility: Plenty of space to bring in a wheelchair and they are very accommodating to seat you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 for Me
Service should be 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Great service! Food is always delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Steak
Could you please tell me why it takes an hour for Chili's to make a Fajita before serving it to me, a physically disabled patron (neuropathy). Yet the table that sat next to us well after we came in got there Fajitas served immediately. In fact the table that sat next to me and my mom was finished and done with their lunch service before I ever got my fajitas served (both meals were not prepared right and were comped by Chili's for the inconvenience). I consider this reverse discrimination considering I am Caucasian and the manager on shift during lunch service is Hispanic. He had an attitude, acted as though he didn't really want to be there, like he had something better to do. He even looked like he didn't wash up to handle the pass (I'm a trained prep cook from the San Diego Job Corps). When I mentioned I was a food blogger to gauge his reaction toward the statement, the manager seemed very disinterested and unengaged. My mother and I are frequent patrons at this particular establishment. My mom and I both find the unprofessional attitude, behavior, and demeanor by this particular Chili's restaurant both appalling and quite disturbing to have experienced for ourselves. And rest assured, if this happened to me a few hours ago (between 11:30 AM and 12:30 PM on Monday 2/3/25), it's probably happening at other Chili's Restaurants in the region, as well. Just thought Chili's corporate offices should know. As a loyal repeat customer, I request my concerns be looked into by corporate with this particular Chili's establishment. Thank you for taking time out of your busy schedule to read my complaint. BTW - I also happened to notice that this particular table didn't have a Ziosk self-pay. It's the table sitting out right in the middle of the restaurant lobby for all to see. It seems as though I was being singled out by restaurant management and staff. I did hear the word 'privileged' being thrown around at that Chili's as we waited for our meals to come. To be perfectly candid, I earned my disability checks by paying into the social security system after ten years of honest labor. Just like every other hard working American has done paying their dues to society. My disability income is definitely no handout. Just wanted to apprise you of a possible situation with the management at this Chili's is all. Thank you again for your understanding and support.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly staff, great customer service, and quick, hot, delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fries, Chipotle Chicken Crispers, Fajita Plate, Hamburger
Good food, fast service, fair prices, always leave with leftovers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Hamburger
Deandre was great, really friendly brought a smile to my family’s face awesome environment
Atmosphere: 5
Food: 5
Service: 5
3 for me, enchilada soup, burger, and fries. The beer is always cold. Taylor takes good care of us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chips and Salsa, Hamburger
Food was dripping with grease.
Atmosphere: 3
Food: 2
Service: 3
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