Chipotle Mexican Grill

Every time I come to this location, they prioritize online orders and neglect customers that are actually present at the store. First I had to stand in line with no one behind me for over 5 minutes while they made 3 bowls for door dash. Why they can have two people on the line to help with in person orders and online orders is strange. Then they were posting signs saying they have no white rice when in fact they do, because you can see them dishing it up for the online orders. Same for the pinto beans. They wouldn’t serve my husband a vinaigrette dressing because they would not have enough for their online orders. Not to mention, there’s always an item not available because they’ve sold out. I can understand this if it were within an hour of closing but to not have enough food at 6:00pm is ridiculous. I’m done with is location.

Omg my husband had his first time at Chipotle, and yes 😍 he was impressed with his burrito 🌯 de birria.

Atmosphere: 5

Food: 5

Service: 5

I can't express enough gratitude for this location.
I had a terrible headache last night & had hung my purse up behind me on the chair. Upon finishing our dinner I forgot to grab it in the midst of the still lingering headache. It was 10 min to closing.
I didn't realize until this morning. OMG.
After initial panic I remembered, called and confirmed it was there.
The drive was scary as I racked what I had in my Michael Kohrs purse. Some small gift cards from Christmas, some cash, a Prada clutch and expensive makeup.
Most of the staff was young that I could see,
They grabbed the purse and I sat at a table to inventory.
To my relief EVERYTHING was there.
Thank you so much to the honest professional staff. I appreciate that so much.
You guys have my business. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Good food at a decent price 👌

Atmosphere: 5

Food: 5

Service: 5

I wasn't going to leave a review until I saw others giving the food 1 star. The food portions at this location were ridiculously scant. You'd think the black beans, steak, cheese and guac were coming out of the employee's pockets. Hardly any salsa, as well. Not at all like the bowls they've previously served. Conversely, the staff was great and handled the saturday afternoon long line with efficiency. Cutting back on portions is not going to sustain my continued patronage...

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Burrito Bowl

Great service 👏. Great team

Atmosphere: 5

Food: 5

Service: 5

9pm Friday night, they had ZERO food prepared. Out of rice, veggies, no meats other than steak and chicken. This is unacceptable from ANY food establishment, especially chipotle.

The level of service has really gone dome hill at this location 650pm on a Friday night and they announce to the li e that they are out of white rice, chicken and veggies. This has been the new norm here Management is horrible at planning.

Atmosphere: 1

Food: 1

Service: 1

Absolutely terrible. They take advantage of delivery orders and folks who can’t come into the restaurant. Ordered a burrito bowl with all the toppings I normally get in store. Double protein and the bowl was 1/3 what is supplied in store. With Guacamole and chips and a 1/3 bowl my order was $42 with free delivery. Complained to the store, offered to remake and I could come get it! 😳 no refund is allowed through the store 😳. No option through Instacart- they don’t do refunds, sent me back to the store. I have disputed the charge through my CC co. Terrible business. Photo attached 2 minutes after delivery. Never again Chipotle!

Atmosphere: 1

Food: 1

Service: 1

Such bad service and no food control. You hire children to run your restaurant and no managers to babysit. Portions are crap for 15 a burrito. Quality is poor, food looks like crap, dry and old. Usually always missing several items. Poor, poor management. Hire better people.

Atmosphere: 2

Food: 1

Service: 1

You’d think if you’re spending close to $40 on 2 burritos they’d be a decent size but upon bringing our take out order home the burritos were smaller than our hands. Ridiculous!

It's 3 hours before they close and they are out of fajita veggies.. this is the 10th time I've ordered fajita veggies and did not get them due to being out. The portions are so tiny even after ordering extra. Employees are always rude and uninviting. Sometimes rice is hard as a rock the list goes on ...

Portion sizes of the meet were small and for some reason they were skimpy with the lettuce.

Parking: Convenient right in front.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Bowl, Steak, Burrito Bowl

Was approached in a very rude way by the cashier way by the cashier. He was asking what my order was like I was stupid I took a step back and he got frustrated and ripped my box open I said what’s your name and he put his hand by his ear and raised his voice and said what did you say I can’t hear you I asked again I think he said Ethan. My mom was next in line she paid 30$ for two quesadillas she asked for side because it was supposed two get 3 they just kept packing her order away and gave her no sides. We decided not to battle with them because that was Foreal just ridiculous.

Dinner BEWARE. This location has some employees that are having fun with the salt shaker. We have gone 2-3 times and each time something is way way way overly salted. We gave the benefit of the doubt first time on a burrito but when we got our chips and burrito this recent time my kids literally had to spit it out. Tasted like biting into a salt block. Manager should be instructing their staff or atleast catching this. Not to mention its very hit or miss on the portion sizes as others have mentioned. Basically half a normal scoop of meat was received in my wifes bowl. Totally surprised they haven't received numerous complaints, it was inedible. I would recommend going to another location. STRONGLY

Dietary restrictions: Sodium overload if you need to avoid it.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Burrito