Chipotle Mexican Grill

2849 N Power Rd, Mesa
(480) 265-4916

Recent Reviews

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Luke Ludlow

I did an online order and paid for double rice and steak. I barely got any rice at all. There was more beans than rice.

Ellie C

Online ordering works great.

Michael Cortez

Fast service...not enough seating...placehadafunny smell today...

Erik Klasinski

Went there to order 1 bowl tonight at 9 pm asked for vegetables and mild sauce went home and realized they put hot so we went back to get it fixed asked for vegetables and mild and still got vegetables but no mild sauce the guy working was very incompetent considering I went back there to fix it and they still got it wrong. P.S. the brown rice was overcooked.

Sydney Jones

Coagulated, thick and floury texture queso. Disgusting kitchen, and my money wasted. Completely awful and overpriced for such gross quality.

doug morlan

My daughter placed an online order for her & I which was completely fumbled by this location. She ordered two bowls & both were wrong. No where did she ask for lettuce & yet hers was topped with lettuce. Mine was to have double protien, steak & carnitas, but there was only a half scoop of carnitas. I also requested extra fajitas (didn't happen) in addition it was missing the med. & hot salsa as listed on the receipt. Ever since covid, you guys are getting worse & worse. She picked the order up at 7:42PM & the place was empty. (I wonder why?) C'mon Chipotle, get your act together!

Noe PC “Noeeaz203”

There were five employees working in the store and only two were helping customers that was a really long line. Bad management.

Mike Beattie

Music a little too loud at this location
but the portions seemed to have increased slightly since the snowbirds have returned home for summer.

Gary Johnson

Monday closers suck at online orders :(

Latoya I

I have been to this location several times, and the service is consistently great! The staff is always friendly and the food is always fresh. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Burrito

Sandra Amperano

Renee is extremely rude to her coworkers as I was in line getting a bowl one boy was making everyone’s orders then she comes over and started speaking extremely rude to him. Everyone in line visibly got uncomfortable. Renee needs to learn to not speak to anyone rudely especially in front of costumers. I will also be reaching out to corporate regarding this. Chipotle do better and hire better!! Your staff doesn’t deserve to be belittled in front of everyone.

Errol Heimlich

I really like Chipotle but this location I've had too many problems with. Not going back I've given them many chances I'm not going back. I will say that every time I put in an order online it's always messed up that is disappointing. What made it worse this time the rice was Was very hard.

Food: 2

Service: 3

Recommended dishes: Burrito Bowl, Burrito

Makenzie Renee

Came in on Jan 3 at around 2:20pm, the lady was so rude and rushed us after taking forever to help us. I've never had such a bad experience at Chipotle, definitely will be going to the farther one.

Vegetarian options: Gluten free

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chips, Burrito

Jamie Frazier

Used the app to order for take out and found it very easy to use. Food was ready when I arrived with no waiting and with no mistakes. I haven't had them in years and found the food not as good as back in the day, but would still choose over taco bell anyway.

Food: 3

Service: 5

Stephanie Cunningham

I hate to be the bearer of bad news but the truth is I have been to Chipotle's from Arizona to Florida and it's started off when they first opened to be like amazing and delicious. But then as time has gone on everything has slowly gone to crap. I went there on Monday veterans Day to feed my two granddaughters before they went home with their parents after a long weekend visit. First thing I noticed which is of course what I always notice at every Chipotle is how there are several workers working the prep counter is filthy and for whatever reason God only knows this has happened all over the country and it happened at this location too when a worker is putting the food into the bowl if they miss the bowl for an example lettuce. They pick it up with their dirty gloved hand and put it back into your bowl which just fell onto a dirty prep table, it happens at every location and irks me to know and because that's disgusting, that's why people are getting food poisoning. That's the reason why people complain about your food hello. So first and foremost better training needs to happen on how to correctly prep food. Food was cold and my brown rice was crunchy. So my rice was not cooked properly. And my bowl was very skimpy hardly any meat. Hardly anything else. And I paid what 12 bucks for it. And the other thing that irks me is you have several young workers in there. None of them clean the tables. None of them peruse the dining area to clean tables so people as they come in can sit down and eat their goddamn food. Now, I'm not sure if these restaurants are franchised or corporate owned, but serious training needs to happen. I've looked all over the valley at all. The Chipotles and everybody has three stars or less and the complaints are always the same and I really believe y'all need to do better. Because the truth is people love it. The food is fresh and great And has a great concept if only folks would do their job.

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