Chipotle Mexican Grill

9259 E Ray Rd, Mesa
(480) 520-6775

Recent Reviews

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TOK KRATOS P

Cold food girl taking orders has a serious attitude problem always come to this location not anymore wrong meats given no point in arguing because they won't fix it never coming here again

Atmosphere: 1

Food: 1

Service: 1

apeldin aghassi

The staff at this Chipotle is outstanding. They go over and beyond with their customer service. My wife has a dairy and soy allergy and they will wipe the counter, change gloves, and change serving spoons at the cold section to avoid cross contamination.

Atmosphere: 5

Food: 5

Service: 5

Zach Kemper

Dry chicken, white rice is green from cilantro.

Atmosphere: 1

Food: 1

Service: 1

Ross

I’m actually shocked by this rating. Albeit I only ever order pickup through the Chipotle lane, I have eaten at a lot of Chipotle’s and this one is the most consistent and accurate I have eaten at.

The portions are very good, the window staff is always friendly, and my food is always ready on time.

It’s a shame more people don’t give out good reviews when service is good. This is my go to Chipotle!

Atmosphere: 4

Food: 5

Service: 5

Preston Leeuwenburg

Great portions and extremely clean. Friendly employees too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

ilgguk

this chipotle hasn’t done me wrong !! i always order online and it’s been flawless

Ryan Bazinet

The Best Chipotle I’ve ever been to! They’re friendly and always welcoming. The foods on point… I go here a lot.

Atmosphere: 5

Food: 5

Service: 5

Mikayla Towns

The rice is never fully cooked! I go here out of convenience but I will start going out of my way to not go here.

Atmosphere: 3

Food: 3

Service: 4

Cody Spjute

Staff has been great. Food was delicious! Trevon, one of their new employees is incredibly kind!!

Atmosphere: 5

Food: 5

Service: 5

Jackson O'Brien

Jules and Cohen are the absolute best! We always order double meat as a family and split 1 bowl. At other locations they forget to do double meat (which we pay for), not at this location!! They gave correct portions and had wonderful customer service. We are never going to any other location again!!!! Jules and Cohen rock! Thank you guys

Atmosphere: 5

Food: 5

Service: 5

Rafael Acosta

Not good customer service at all. Door open get in to use bathroom, got denied because they open at 10:45. Thought to wait to buy my meal. And lost appetite for Chipotle. Crossing parking lot...Thanks Burger King.

Service: 1

Brady Lyman

They are terrible we asked for extra queso and extra Chiken and forgot it they gave us stale chips and we paid extra just for a drop of queso never going back!!!

Food: 1

Service: 2

David

Small portions.

Update 1 (08/22/2024) - 1 star drive through portions.
Barbacoa Quesadilla was only about 60% full. I'm assuming this is so they can fold it to fit in there to-go box. Still disappointed.

Update 2 (10/5/2024): I've had 3 visits since my last update. Each time the portions were appropriate and would've given a higher review if it was my only visit. I'm adding 1 star to overall score to be fair. If this keeps going I'll keep adding stars.

Update 3 (9/24/2025): Multiple visits since last update. More often than not, the drive through usually misses something. Missed items from various visits: Apple juice, chips, sides: hot salsa, sour cream, etc. Keeping review at 1 overall.

Also! Horrible parking lot.

To be continued...

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Build Your Own Burrito Bowl

Nicholas Mills

Probably the smallest chipotle I have ever been to. But very nice staff and place is clean

Atmosphere: 5

Food: 5

Service: 5

Scott Madison

My wife and I had lunch here on Sunday and really enjoyed the experience. The staff gave us a warm welcome, the portions were generous, and the dining room was spotless. While we were there, a group of boys arrived on electric motorcycles, and one of the staff members kindly asked them to use a parking space instead of the sidewalk next time—handled very politely and professionally. We were there early in the day, but everything was excellent. Keep up the great work—we’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

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