Chipotle Mexican Grill

9259 E Ray Rd, Mesa
(480) 520-6775

Recent Reviews

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Tony M

This location can be hit or miss on food quality. There are times when the food is great, but most visits produce odd portions of ingredients and warm to cold meals. This is the last visit for us. A fried fly was found in the kids' chips, which my daughter found about halfway through eating.

Lauren McCormac

Line was filthy, service was awful and food was not good and portion sizes were not it

K Ward

The food is great, the staff is helpful. Ordering is fast but the parking sucks!!

Tyler Taggert

the older woman manager or team lead at night with tattoos is miserable to deal with

Dan

The absolute worst Chipotle I have ever been to , my second and last try here
The steak is extreme rare , I brought it to their attention as I’ve never seen it like this at any other location
My friend was scared to eat his and threw it away, my other friend tossed hers at it was so grissly.
The space is tight here and two families took the last two tables to eat their Mc
Donald’s and their kids ran around and climbed all over the furniture

This pile of trash in this picture was $17.50

I had a steak , rolls and salad at Texas Roadhouse for$13 yesterdays

They didn’t even have lettuce , they have one job

I’ll never come to this location again

Angel Fernandez

They completely messed up my order and when I called there was no way to get a hold of someone.

travis wright

Absolutely love Chipotle, usually 10/10. I live about a mile from this location, ordered DoorDash and got food poisoning which I’m seeing is a reoccurring theme here in the reviews. Waited a month and now tried again to DoorDash to work, asked for extra cheese got no cheese, and small portions. Not to mention, as an avid Chipotle eater, there is a stark difference in food quality at this particular location, can’t pin point what exactly is different, but let’s just say it is not good! Chipotle needs to really look into this location’s practices. For anyone who wants Chipotle near here, Queen Creek is amazing and Power Rd is for the most part.

Austin Kobylarek

They need to retrain employees on how to properly roll the burrito, the only “liquid” I got was salsa and by the time I got home my burrito was slimy and half way opened up

Atmosphere: 4

Food: 1

Service: 4

Carlos Ortega

Great bowls of fire,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Cooper Cooper

I was in the other day, skeptical because of the low star reviews at this location. Very happy to report that the three gentleman at the counter Andrew, Trevor, and Colton, were very speedy and efficient. That long line went by in no time at all. To top it all off, I got a real chipotle sized bowl despite the long line of people. Big shout out to those guys, ill be coming here much more often

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Rick Burgon

This location is great! We've been here a few times. Always delicious and true to the franchise brand. Last time, we used the online ordering, which was a breeze for drive-thru pickup. The employees offer great service with a smile. It was refreshing to see that--instead of "other" drive thru places that smash your paper bag of food as they say nothing, look away from you, and hurriedly hand you your food so you can get out of the way for the next customer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Pastor Aida Meacham

Staff great. Food is real good but pricey.
Great for vegetarian too.
Small seating inside but to go is available. Lots of parking.
We had the steak burrito huge.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Burrito, Quesadilla

jason chevalier

We have never had an issue with this location. When the grubhub driver messed up our order, they made us our order again, and we did not even ask them to. Great service!

Atmosphere: 5

Food: 5

Service: 5

David T

Small portions.

Update 1 (08/22/2024) - 1 star drive through portions.
Barbacoa Quesadilla was only about 60% full. I'm assuming this is so they can fold it to fit in there to-go box. Still disappointed.

Update 2 (10/5/2024): I've had 3 visits since my last update. Each time the portions were appropriate and would've given a higher review if it was my only visit. I'm adding 1 star to overall score to be fair. If this keeps going I'll keep adding stars.

To be continued...

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Burrito Bowl

Steve P

You want me to use the app while in the restaurant to order an item for my kid that's "only available online"? And then the website won't take a girft card? Two difficult drawn out transactions to get dinner? Piss off. I'll go somewhere else. I was almost done due to all the grisly fatty low quality meats (I've only ordered chicken for years due to this). Now I'm totally done. Foxtrot Unicorn Chipotle.

Atmosphere: 1

Food: 3

Service: 1

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