Mostly had what we needed but staff was mostly not friendly nor helpful, and check out really slow for Costco. Was out of many things also.?Too many other stores to choose from. At least fake like you care. If i heard one more " i dunno, they moved it". .... I shop regularly at Costco all over the states. This one was very different. Bad management?
Trinity M.
This is my Costco I like to go to the service is nice but some items they barely ever have. I think everything there is pretty expensive. The selection is huge though!
Lauretta Robbins
My favorite place for country bread, croissants and pies.
Atmosphere: 3
Food: 5
Service: 4
Barry Selbst
Much too crowded. Not enough help.
Lucy S.
Arrogant young lady at door checking on receipts for purchases accused me of not paying for an item. She was unbelievably rude and created an embarassing scene in front of many customers. After I contacted supervisor and proved I had paid for all items she still refused to apologize. Simply screamed at me to stop holding up the line and move on. This woman whose name is Ana should never be allowed to keep this job. I have never been so humiliated and completely frustrated in my life. I hope Costco management indeed take care of this employee as promised
Diele K.
Costco is great whether you are shopping for bulk size of your favorite items or a quick lunch at an amazing price! This location is always cleaned, stocked, and the service has always been friendly. I do wish they'd bring back the swirl ice cream!
Tricia L.
First and foremost, costco is costco. However, this location is the craziest and by far the most dangerous I have ever been to. As a pregnant woman, I was constantly stressed with people hitting me with their carts and how sometimes it would take 5 minutes or more waiting for the hordes of people to move. This sounds like a ridiculous think to make a review on. But I even had someone slam the end of their cart into my as I waited to check out. This is not the place to shop if you are handicapped, pregnant or if you have children who you have to bring with you. The other customers are rude and seriously, this is the smallest Costco I have seen in the valley. Save your money and try another location. This Costco is not worth it.
Jaimee J.
Normally our experience with Costco has always been positive. Unfortunately today that was not the case. As we attempted to use the self-check out lane the register informed us our membership had expired. This is when a Costco employee, Elaine, approached us and insisted we must renew our membership right there at the register or leave the store. When we asked if we could pay for our groceries and then renew at the front desk her answer was a very rude: "No. Are you going to do it now or not?"We had our 6 month old infant with us and a line of people behind us. So we paid for our membership and groceries in order not to cause a scene. We felt Elaine was unkind and incredibly insensitive during this exchange. In our opinion this could have been handled much better on her part.
Justin M.
This review is specific to the Costco Optic Department. I recently started using Costco for all my Optic needs and it was the best choice I've ever made. They have an eye doctor right there so you can complete you exam and be able to order your glasses or contacts with no hassle! I have worked with many of the individuals that work behind the eyeglass desk and each one of them have been amazing! Their customer service is next level! I want to give a big shoutout to Charles, he assisted me during my most recent visit and he was a rockstar! I came unprepared and was going to return once I had all my info. He told me to not leave and provided me with the number for the insurance company. I was able to get everything I needed done within 10 minutes after the phone call! I won't go anywhere else for my contact or glasses need! But be sure to get there early cause there is generally a wait.
I ordered tires on line at Costco to be delivered to the Mesa Location. Had to make an appointment for install. Arrived at appointment time...to be denied a service due to a "lost" lug nut. Next day I purchased a new lug nut....the next available appointment..........5 days! Unacceptable. Called Queen Creek Location....took me same day. I had to go to Mesa....pick up tires......drive to Queen Creek....arrived at appointment time....only to be delayed because Mesa Location WOULD NOT refund the Service cost of an install they never did! 4 HOURS later I have four new tires that should have cost less than $1,000. Turns out cost me....$1236.00 and over 10 hours of my time. DO NOT USE Costco Tire Shop.
Brittany V.
Love this Costco location so much! It does not feel as busy as the Gilbert one. I have been to Costco all over the western US and this has been the friendliest I've ever been to. Not just the employees but also the fellow shoppers have been so kind and pleasant every time I've been in. Not sure what's going on over there, but keep it up!
Gil M.
This Costco is like all others I've shopped at in WA, NV, ID, and CA. They provide great customer service and products. However.......Part of Costco is not just the great prices, samples, and people-watching; What you have to deal with navigating the gas, parking, or checkout lines. For better gas and checkout experience, I start early when they open or late both within 45 minutes prior to opening/closing. Parking or walking thru the lots have your head on a swivel and chill attitude. Buckle up buttercup and try to enjoy people-watching, the samples, demos, or cheap and tasty hot dogs, sundaes, or pizza.
Jamie O.
Costco is a great place for large families to buy in bulk and in doing so save money. Having said that THIS Costco is an absolute madhouse. You would think they give away free stuff here. If you need a lot of stuff have fun pushing your SUV shopping cart that now weights 50 lbs around this sea of humans. You will wait about an hour for your pizza due to all the people preordering. The long lines cashing out. The long line leaving for someone to check your receipt to make sure you didn't shoplift. The traffic in the parking lot. Long lines to get cheaper gas. Coming to this Costco turns into a 2-3 hour event in shopping Hell. Did I save money buying in bulk? Yes. Is it worth my sanity? No. Almost had a full blow anxiety attack. My second time there was my last. Oh, and the pizza was really good.
Ashley D.
This review is for the Costco deli - we ordered their party tray of croissant sandwiches last year for our house warming party (loved it) and we ordered again for our baby shower this last weekend. We needed up ordering three trays of sandwiches and buying a huge box of bagged chips as a side. Their croissant sandwich platters are always fresh, tasty and filling! It's such an easy option for something that is quick to pickup and not messy for guests (plus you don't have to worry about keeping them heated at your party!). Just store in your fridge and pull them out for the party. They come with a pesto sauce side and also a Mayo type of sauce (Chipotle Mayo I think?) - both are delicious. The sandwiches stay fresh for days too, so its nice to have the leftovers!
Outstanding selection!
Atmosphere: 5
Food: 5
Service: 5
Mostly had what we needed but staff was mostly not friendly nor helpful, and check out really slow for Costco. Was out of many things also.?Too many other stores to choose from. At least fake like you care. If i heard one more " i dunno, they moved it". .... I shop regularly at Costco all over the states. This one was very different. Bad management?
This is my Costco I like to go to the service is nice but some items they barely ever have. I think everything there is pretty expensive. The selection is huge though!
My favorite place for country bread, croissants and pies.
Atmosphere: 3
Food: 5
Service: 4
Much too crowded. Not enough help.
Arrogant young lady at door checking on receipts for purchases accused me of not paying for an item. She was unbelievably rude and created an embarassing scene in front of many customers. After I contacted supervisor and proved I had paid for all items she still refused to apologize. Simply screamed at me to stop holding up the line and move on. This woman whose name is Ana should never be allowed to keep this job. I have never been so humiliated and completely frustrated in my life. I hope Costco management indeed take care of this employee as promised
Costco is great whether you are shopping for bulk size of your favorite items or a quick lunch at an amazing price! This location is always cleaned, stocked, and the service has always been friendly. I do wish they'd bring back the swirl ice cream!
First and foremost, costco is costco. However, this location is the craziest and by far the most dangerous I have ever been to. As a pregnant woman, I was constantly stressed with people hitting me with their carts and how sometimes it would take 5 minutes or more waiting for the hordes of people to move. This sounds like a ridiculous think to make a review on. But I even had someone slam the end of their cart into my as I waited to check out. This is not the place to shop if you are handicapped, pregnant or if you have children who you have to bring with you. The other customers are rude and seriously, this is the smallest Costco I have seen in the valley. Save your money and try another location. This Costco is not worth it.
Normally our experience with Costco has always been positive. Unfortunately today that was not the case. As we attempted to use the self-check out lane the register informed us our membership had expired. This is when a Costco employee, Elaine, approached us and insisted we must renew our membership right there at the register or leave the store. When we asked if we could pay for our groceries and then renew at the front desk her answer was a very rude: "No. Are you going to do it now or not?"We had our 6 month old infant with us and a line of people behind us. So we paid for our membership and groceries in order not to cause a scene. We felt Elaine was unkind and incredibly insensitive during this exchange. In our opinion this could have been handled much better on her part.
This review is specific to the Costco Optic Department. I recently started using Costco for all my Optic needs and it was the best choice I've ever made. They have an eye doctor right there so you can complete you exam and be able to order your glasses or contacts with no hassle! I have worked with many of the individuals that work behind the eyeglass desk and each one of them have been amazing! Their customer service is next level! I want to give a big shoutout to Charles, he assisted me during my most recent visit and he was a rockstar! I came unprepared and was going to return once I had all my info. He told me to not leave and provided me with the number for the insurance company. I was able to get everything I needed done within 10 minutes after the phone call! I won't go anywhere else for my contact or glasses need! But be sure to get there early cause there is generally a wait.
Restaurantji Recommends
I ordered tires on line at Costco to be delivered to the Mesa Location. Had to make an appointment for install. Arrived at appointment time...to be denied a service due to a "lost" lug nut. Next day I purchased a new lug nut....the next available appointment..........5 days! Unacceptable. Called Queen Creek Location....took me same day. I had to go to Mesa....pick up tires......drive to Queen Creek....arrived at appointment time....only to be delayed because Mesa Location WOULD NOT refund the Service cost of an install they never did! 4 HOURS later I have four new tires that should have cost less than $1,000. Turns out cost me....$1236.00 and over 10 hours of my time. DO NOT USE Costco Tire Shop.
Love this Costco location so much! It does not feel as busy as the Gilbert one. I have been to Costco all over the western US and this has been the friendliest I've ever been to. Not just the employees but also the fellow shoppers have been so kind and pleasant every time I've been in. Not sure what's going on over there, but keep it up!
This Costco is like all others I've shopped at in WA, NV, ID, and CA. They provide great customer service and products. However.......Part of Costco is not just the great prices, samples, and people-watching; What you have to deal with navigating the gas, parking, or checkout lines. For better gas and checkout experience, I start early when they open or late both within 45 minutes prior to opening/closing. Parking or walking thru the lots have your head on a swivel and chill attitude. Buckle up buttercup and try to enjoy people-watching, the samples, demos, or cheap and tasty hot dogs, sundaes, or pizza.
Costco is a great place for large families to buy in bulk and in doing so save money. Having said that THIS Costco is an absolute madhouse. You would think they give away free stuff here. If you need a lot of stuff have fun pushing your SUV shopping cart that now weights 50 lbs around this sea of humans. You will wait about an hour for your pizza due to all the people preordering. The long lines cashing out. The long line leaving for someone to check your receipt to make sure you didn't shoplift. The traffic in the parking lot. Long lines to get cheaper gas. Coming to this Costco turns into a 2-3 hour event in shopping Hell. Did I save money buying in bulk? Yes. Is it worth my sanity? No. Almost had a full blow anxiety attack. My second time there was my last. Oh, and the pizza was really good.
This review is for the Costco deli - we ordered their party tray of croissant sandwiches last year for our house warming party (loved it) and we ordered again for our baby shower this last weekend. We needed up ordering three trays of sandwiches and buying a huge box of bagged chips as a side. Their croissant sandwich platters are always fresh, tasty and filling! It's such an easy option for something that is quick to pickup and not messy for guests (plus you don't have to worry about keeping them heated at your party!). Just store in your fridge and pull them out for the party. They come with a pesto sauce side and also a Mayo type of sauce (Chipotle Mayo I think?) - both are delicious. The sandwiches stay fresh for days too, so its nice to have the leftovers!