Dairy Queen Grill & Chill
2754 S Alma School Rd, Mesa
(480) 820-8914
Recent Reviews
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Service and ice cream are always great!!
Atmosphere: 5
Food: 5
Service: 5
Told the lady 3 times at the window that I didn't order what she charged me for and she still gave me the order that wasn't mine. Finally a manager came over and refunded it and got the right order for me. So frustrating, mistakes happen, but don't just ignore the customer rather than fix your screw up.
Atmosphere: 4
Food: 4
Service: 3
Whoever was working the drive thru/window wasn’t polite. Didn’t give our total or acknowledge that we could move forward and got the order incorrect. It was disappointing.
Atmosphere: 1
Service: 1
Good place to quickly grab something sweet.
Atmosphere: 4
Food: 4
Service: 4
2/18/26
Entire crew has a nasty attitude problem. Waited for nearly an HOUR for my order. Girl practically chucked the order into my window. When I asked for my receipt, they gave a great deal of pushback (btw I’m entitled to that receipt)
Update: BOOOOOOOOOOOOO!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Just had the worst service ever. The staff was slow, resentful and incompetent. Had to go inside after waiting forever in my car. Got the food, left and find out they got my order wrong and didn't even complete it. Never Again.
Atmosphere: 1
Food: 1
Service: 1
Nothing special, but not especially bad
Atmosphere: 4
Food: 5
Service: 4
My husband and I waited 35mins for 2 Blizzards. Everyone else was getting their food before us even the walk ins and drive through. they only had about 3 orders in the drive through, and 3 walk ins that came after us. it was 20mins before closing and at this point we see that we were the only ones their, the employees were cleaning and stocking up. When we went to ask about our order, the lady Javena who took our order literally lied to our faces and said “oh i didnt know about this order”. Who knew 2 Blizzards could take up ti 35mins, If we didnt say anything about our order we probably still be there until closing. So unprofessional and just disappointing to a point where we didnt even want our order no more.
Atmosphere: 1
Food: 1
Service: 1
Drive thru window extremely dirty. Person serving food looked like they had flour thrown at them. Extremely unsanitary.
Atmosphere: 1
Food: 1
Service: 1
It serves food too not just ice cream.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The staff was extremely friendly. The treats were tasty. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Just needed to say that this charging feature in each both was cool. Something I didn't ask for, but awesome that DQ did it. It's the simple things. Thanks.
Atmosphere: 5
Food: 5
Service: 5
The DQ app has issues. The employees (except 1) claim they no nothing about the app. Will not help.
Service: 1
Yo it was fire we showed up at a later time, and while they were closing the lady said that we could stay a little longer iland didn't kick us out. Really appreciated it
Atmosphere: 5
Food: 5
Service: 4
Very busy today but staff remained friendly and professional.
Atmosphere: 4
Food: 4
Service: 5
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