Domino's

9317 E Ray Rd #108, Mesa
(480) 581-5981

Recent Reviews

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John T

Great location! The staff here is excellent and if you know how some of the food options are in this area it can be rough. This location is not like the Burger King or the McDonalds. This location is on their game and ready to make some pizza. I placed an online order and 15 minutes before I showed I called and told them I was in a rush and needed a 4th pizza. They jumped right on it and when I showed up everything was ready and I was able to get on time to the meeting. That’s customer service that earns repeat business. Kudos to the staff working there that night and they’re efficiency

Atmosphere: 5

Food: 5

Service: 5

Sympheni

Worst Dominos location ever. I’ve had a problem with a delivery order twice - the first time they brought me a pizza that wasn’t even cooked and the second time my order said it was complete but it didn’t get delivered so I called and the person who answered was extremely rude and hung up on me so I called back and asked for a manager and the same person answered and hung up on me again.

Food: 3

Service: 1

Alex Morse

Terrible customer service. We placed an order and they forgot to include the sauces. When we called, they said they couldn’t refund the charge but would “credit” our account, which they made sound like a monetary credit. In reality, it was just free sauces on our next order.

When we tried to use this “credit,” we were told they don’t do monetary credits and that only a manager could help. We asked to speak with the manager and were told he was “too busy” and that we’d need to come down to the store if we wanted to talk to him. We eventually got his name (Danny) and called back, but he was extremely rude. Our experience with this location’s customer service was shocking—our account of events was questioned, and there was no effort to resolve the issue or keep our business. They ultimately lost a sale and a repeat customer.

I would only recommend this location if you’re okay with mediocre attention to detail and no refunds for missing items—if your sauces don’t arrive, you’re basically out of luck. This is much more than the sauces and I would highly recommend more customer service training for the staff.

Service: 1

Olivia Ramirez

Short wait times, very friendly staff 🫶

Atmosphere: 5

Food: 5

Service: 5

Sarah

Ive order twice from this location, each time the pizza was perfect.
I think the stuffed bread could be cooked a little longer as each time it was still undercooked a bit on the inside.

Shelby Brevard

Worst pizza I’ve ever had. Looks like they dropped it on the ground. Terrible customer service

Thomas Lofton

Delivery driver in the blue car almost caused a multi car accident because they pulled out without even looking and then just didn't move or accelerate.

Service: 1

D

Overcooked both our pizzas and the driver left our order on the ground instead of the table thats literally next to the front door

Food: 1

Service: 1

Cole Eaton

I like a speedy delivery but Zac took it a little to far. Chill bro

Food: 2

Service: 5

Rachelle Christianson

Second time ordering, first time pizza was way overcooked. This time I waited 20 min for them to bring out my order, the guy was rude about it and gave me wrong items.

Atmosphere: 1

Food: 2

Service: 1

Amanda Brendel

Stuffed crust pizza and parmesan knots are my favorite!!

Atmosphere: 5

Food: 5

Service: 4

James Magoffie

Awesome place 😎 very clean and very friendly. Great service.

Atmosphere: 5

Food: 5

Service: 5

Davis Beazer

Good service and good quality! One of the better locations I have been to.

Food: 5

Service: 5

Mike “The GirthQuake” T

I ordered a pizza and my delivery driver Mathew did a great job. I have a very tricky address and when it got delivered to my neighbor, Mathew came back and delivered it to me personally. He was like Liam Neeson in taken, because he found me. 10/10 service. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Elena Perez

We ordered a late night pizza and it was fresh and hot! Thank you, Domino's for your excellent pizza!

Atmosphere: 5

Food: 5

Service: 5

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