Dunkin'
1105 N Higley Rd, Mesa
(480) 956-7186
Recent Reviews
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Didn’t have a good variety of donuts. Apple fritters discontinued. Left without purchasing anything
Atmosphere: 3
Service: 2
Quick service & lovely humans!!🌟🎀
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service didn’t even speak too me at the window just handed me my food and closed the window. Get new employees. I was there the morning of February 7th 10:40AM. Fire that dude seriously.
Atmosphere: 1
Food: 1
Service: 1
Everyone there is always absolutely lovely, even when busy. Never had a bad experience and go there pretty frequently.
Atmosphere: 5
Food: 5
Service: 5
I am very impressed with this dunkin donuts store. My husband ran to get me my favorite order, large iced caramel macchiato with an added shot and omlette bites. My first sip told me no Carmel was added. He went back, without the first order, and they made it right without pause or question! I'm sure it helped that he told them he was in trouble with his wife. The manager said to him this will make it better! It did 😁👏👏👏
Atmosphere: 5
Food: 5
Service: 5
Great location. Clean sitting area.
Friendly cashier. Fast service. Fresh donuts.
Atmosphere: 5
Food: 5
Service: 5
The drive thru was backed up so I decided to go in and order. Even though they were short staffed Alexis and her crew were rocking it! And she was super positive about it!!
Atmosphere: 5
Food: 4
Service: 5
First time going to the new location on Higley and brown. The donuts were awful! Very dry and not fresh. The only good thing there was customer service.
Atmosphere: 2
Food: 1
Service: 3
They are clueless here!...I was waiting over 5 minutes for my breakfast sandwich and they asked if im waiting for something.
DUH!!!!!!
Atmosphere: 3
Food: 3
Service: 1
I have a hard time with the app. Several times I have ordered on the app and when I get there to pick up my order, there's always a shortage of an item and this causes a big mess
Restaurantji Recommends
Decent. Would love some seating outside vs just inside but nice change from Starbucks or McDonald’s coffee nearby.
My kids have been looking forward to this new location ever since the “Coming Soon” sign went up. We’ve tried to go twice now and still haven’t ordered anything. The first time we went around noon for munchkins and they were completely out. The second time I took several of our little friends around 3:30pm and the selection of donuts was so sparse we ended up going somewhere else. The display case was practically empty! We are pretty disappointed in this new location so far.
Atmosphere: 3
Food: 1
Service: 3
Horrible customer service.
Extremely lazy people running this location. The order much screen wasn't working and the they refused to take order.... saying that it had to be done at the screen. They were busy with drive thru
Sad!!!
Service: 1
This place is great!! Staff is great too. Most of these reviews are hilarious. Dont mind the weirdos, this place is awesome
Atmosphere: 5
Food: 5
Service: 5
Good spot brand new. They open at 4 so it’s nice for my job to find a place open so early makes it easier to bring in donuts.
Seems like everything is kiosk ran not a problem but just different.
Very clean and everything is brand new except for the s in mesa on the wall. You can see it in one picture I took.
Staff seemed very busy between the drive thru and the customers inside but were handling it well.
Overall good spot
Atmosphere: 5
Food: 5
Service: 5
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