guy who works here acts like he hates his job and can’t even do bare minimum customer service. literally just went and he shoved the coffee in my face and didn’t say anything as I tried giving him my card, he ran it and then held it out the window as he was facing the other way talking to his coworker, didn’t say anything else.
I avoid this location specifically because of this guy. sometimes he’ll just stand at the window and stare and not say anything. Don’t even know how he got hired, they must have been desperate
Service: 1
Jacob Lucas
Can't go to this location anymore. They used to be legitimately great - the service, speed, quality etc.
Gone downhill, colossal mistakes with every order. Caramel latte? They put hazelnut and vanilla. Regular latte? They didn't even put espresso, just handed me a cup of milk with some sugar. Wish I was joking. Sure you can say the whole "well just go back in have them remake it". Yeah I could, but I don't want to have to do that EVERY. SINGLE. TIME. So no, I won't, I'm fed up with it. Doesn't matter time of day or week for anyone reading this.
Can't blame them for the companies prices, but it is absolutely outrageous to spend nearly 20$ for 2 cups of sugar milk from staff that don't know how to make their own drinks.
Best of luck in the future to management and staff.
Atmosphere: 5
Food: 1
Service: 3
Alondra Pacheco
I love dunkin
Service: 3
Jenna Marie Ritchie
Closes at 1 pm Christmas day and we pulled up to the drive thru at 12:06 and said they were not taking any more orders. Not very apologetic and very sassy and matter-of-fact. Not very nice. We drove quite a ways to get there. Merry Christmas!!!! We drove to another Dunkin on Greenfield Rd and 💯 difference with kind customer service and had our order ready in good time even with a fairly long line. Changed our whole mood for the day…. Thanks Dunkin ON GREENFIELD RD 🤩
Atmosphere: 1
Service: 1
Amy Fickel
We LOVE Dunkies. They were busting to get orders out still giving out good service with smiles. We shared Breakfast sandwich that was good especially using app to get deal for 6bucks with coffee and hash browns. NO sharing coffee - I got the butter cookie cold brew that was Dee-Lish!
Atmosphere: 5
Food: 5
Service: 5
WRP3
They seem to get worse every year, you could get better food and donuts at most
Atmosphere: 3
Food: 3
Service: 4
Angela Moore
They were very kind and had fast service, thank you.
Atmosphere: 5
Food: 5
Service: 5
WILLIAM PECKHAM
They seem to get worse every year, you could get better food and donuts at most
Atmosphere: 3
Food: 3
Service: 4
Tina Dressendorfer
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Doughnut
Ramona Munguia
Brought morning donuts not fresh at all tasted like the day before...? I'll stick with Bosa! ?
Horrible. I waited 30 minutes for them just to make a small drink and sandwhich.My Sandwich was burnt and my drink was full of ice not mixed. Tasted like plain water which I paid $7 for
Food: 1
Service: 1
Jenie s
Great staff, also great team work for training new employees.
Atmosphere: 5
Food: 5
Service: 5
Trista W
My favorite place ? they make the best refreshers! So friendly and good customer service. I love going here and would recommend. ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Iced Latte
D Slaughter1987
I enjoyed this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Iced Latte
Anneka Johnson
Iced latte tasted as if oil was mixed in with the drink. The straw hole was also punctured before insertion of the straw provided. Please have workers wash hands before mixing, clean out ice tray and/or inspect other steps of drink production.
guy who works here acts like he hates his job and can’t even do bare minimum customer service. literally just went and he shoved the coffee in my face and didn’t say anything as I tried giving him my card, he ran it and then held it out the window as he was facing the other way talking to his coworker, didn’t say anything else.
I avoid this location specifically because of this guy. sometimes he’ll just stand at the window and stare and not say anything. Don’t even know how he got hired, they must have been desperate
Service: 1
Can't go to this location anymore. They used to be legitimately great - the service, speed, quality etc.
Gone downhill, colossal mistakes with every order. Caramel latte? They put hazelnut and vanilla. Regular latte? They didn't even put espresso, just handed me a cup of milk with some sugar. Wish I was joking.
Sure you can say the whole "well just go back in have them remake it".
Yeah I could, but I don't want to have to do that EVERY. SINGLE. TIME.
So no, I won't, I'm fed up with it.
Doesn't matter time of day or week for anyone reading this.
Can't blame them for the companies prices, but it is absolutely outrageous to spend nearly 20$ for 2 cups of sugar milk from staff that don't know how to make their own drinks.
Best of luck in the future to management and staff.
Atmosphere: 5
Food: 1
Service: 3
I love dunkin
Service: 3
Closes at 1 pm Christmas day and we pulled up to the drive thru at 12:06 and said they were not taking any more orders. Not very apologetic and very sassy and matter-of-fact. Not very nice. We drove quite a ways to get there. Merry Christmas!!!!
We drove to another Dunkin on Greenfield Rd and 💯 difference with kind customer service and had our order ready in good time even with a fairly long line. Changed our whole mood for the day…. Thanks Dunkin ON GREENFIELD RD 🤩
Atmosphere: 1
Service: 1
We LOVE Dunkies. They were busting to get orders out still giving out good service with smiles. We shared Breakfast sandwich that was good especially using app to get deal for 6bucks with coffee and hash browns. NO sharing coffee - I got the butter cookie cold brew that was Dee-Lish!
Atmosphere: 5
Food: 5
Service: 5
They seem to get worse every year, you could get better food and donuts at most
Atmosphere: 3
Food: 3
Service: 4
They were very kind and had fast service, thank you.
Atmosphere: 5
Food: 5
Service: 5
They seem to get worse every year, you could get better food and donuts at most
Atmosphere: 3
Food: 3
Service: 4
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Doughnut
Brought morning donuts not fresh at all tasted like the day before...? I'll stick with Bosa! ?
Restaurantji Recommends
Horrible. I waited 30 minutes for them just to make a small drink and sandwhich.My Sandwich was burnt and my drink was full of ice not mixed. Tasted like plain water which I paid $7 for
Food: 1
Service: 1
Great staff, also great team work for training new employees.
Atmosphere: 5
Food: 5
Service: 5
My favorite place ? they make the best refreshers! So friendly and good customer service. I love going here and would recommend. ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Iced Latte
I enjoyed this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Iced Latte
Iced latte tasted as if oil was mixed in with the drink. The straw hole was also punctured before insertion of the straw provided. Please have workers wash hands before mixing, clean out ice tray and/or inspect other steps of drink production.
Food: 1
Loading...