I’m a regular at Dutch bros, I’d say I go most days but I recently moved and this Dutch is the one I go to often. But every time I’ve gone they are slow and it’s like it’s their first day working… I decided to give them several chances but everytime I go the line is long and takes forever to move, many time there isn’t even anyone taking orders out side and where the lines merge is a mess. My husband also usually gets a OG Grand Canyon with soft top and it’s always come with caramel drizzle but this Dutch constantly leaves it off. I even order it with caramel drizzle now and they still don’t add it without having to be reminded. So sad that we aren’t near our old Dutch.. the one on Higley and the 60 is far superior and the staff was always great.
Atmosphere: 3
Food: 3
Service: 3
M RR
They always make the coffee exactly how I like it. Thank you all for your great service!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Elbert
Great coffee, friendly staff, and even though the line is usually long, it moves impressively fast. Bring Dutch Bros to the Midwest 🙏
Atmosphere: 4
Food: 5
Service: 5
Leslie Zacarias
I love coming to this Dutch always has great service. Sadly I went in last night (11/24) around 9:40 and couldn’t say the same. The guy that took my order was amazing and so kind but the blonde lady that made my drink didn’t have that same attitude. She looked annoyed and not to mention gave me my order with more ice than drink. Super sad hopefully they can fix this.
Atmosphere: 5
Food: 4
Service: 4
Michael Moore
Great service. Even with long lines, it will goes fast
Atmosphere: 5
Food: 5
Service: 5
Flyn Nottingham (Koi_)
Sometimes it takes forever to get what you ordered. Mobile or in person. Like, foreverrrrrrr
Atmosphere: 4
Food: 5
Service: 4
Bobby Bryan
I go to this location very frequently and I never know when they will make my drink right I order the same thing every day buts it’s always a hit and miss
Atmosphere: 1
Food: 1
Service: 1
Kathy Otto
I love how happy all the employees are here!
Atmosphere: 5
Food: 5
Service: 5
Jessica Natland
I've never had such poor service at any dutch bros, but this was my first time to this location and I will not be going back. I had an online drive thru mobile order supposed to be ready at 11:07. The drive thru line barely moved checked in at 11:09. The parking lot is ridiculous and one of the employees was trying to leave so another employee asked me to let him go ahead of me which I had no problem doing. He let the other cars on the right go through when I was supposed to follow the car right in front of me. I finally got my drinks at 11:59 when I originally ordered from home an hour earlier. All I got was a sorry it's been a crazy morning. Who knows how long my drinks sat there watering down since I ordered ahead. I won't be back to this location.
Atmosphere: 1
Food: 3
Service: 1
Ran Solo
Don’t stop here if you’re on your way to a party, wedding, or any special event! you will be late. Service is extremely slow, even when it’s not busy. What should have been a quick stop turned into a long wait. If you’re in a hurry or have somewhere important to be, skip this place entirely. Disappointing experience.
Went through the drive through.There was quite a few people in line.It took a while
Service: 4
Ruth Scally
I absolutely love Dutch Bros coffee. So much better than those other coffee places. The employees are so happy and friendly every time I go. Thx DB 😁 😊 🙏
Atmosphere: 5
Food: 5
Service: 5
garrett smith
Visited on 8/3 around 3pm, the drive through was taking a while so we got out and went to the window, I then found out why the line wasn’t moving. There was about 4-5 employees “shot gunning” a can of rebel each while one was working on the window. They then continued to ignore us for a bit while we sat in the heat until a young man apologized and made me my $9 drink. When you are paying so much for a drink you expect better service, to which we did not receive. Do better dutch, please train your staff to put costumers first especially standing outside in 110 degree weather.
Service: 1
Jessi Frank
Service was bad and drinks were the worst! I would recommend another location.
Kylie Bliven
The service here has been absolutely terrible.i frequent many Dutch bros all over the valley traveling for work and this is my least favorite location. every single time. I order ahead, when I originally started going to this location I noticed they were never ready when they said they would be so I started ordering earlier and arriving later - the last time and I mean the last time I was there I showed up 12 minutes after they said it’d be ready, they weren’t busy, and guess what - THEY HADNT EVEN STARTED THE ORDER. I have waited over 8 times on my order ahead here - watching everyone walking around in the way getting paid not making drinks ? I get so confused how that many people in the way is effective for performance at this point since timeliness is an issue Some of us order ahead for a reason. And standing waiting back while they take long orders and all you gotta do is say your name for a pickup is ridiculous. Please value your customers time
Parking: The parking lot is not easily accessible if drive through is busy. Park on street I guess and walk. Only three other spaces in front of drive thru exit . Not the best
I’m a regular at Dutch bros, I’d say I go most days but I recently moved and this Dutch is the one I go to often. But every time I’ve gone they are slow and it’s like it’s their first day working… I decided to give them several chances but everytime I go the line is long and takes forever to move, many time there isn’t even anyone taking orders out side and where the lines merge is a mess. My husband also usually gets a OG Grand Canyon with soft top and it’s always come with caramel drizzle but this Dutch constantly leaves it off. I even order it with caramel drizzle now and they still don’t add it without having to be reminded. So sad that we aren’t near our old Dutch.. the one on Higley and the 60 is far superior and the staff was always great.
Atmosphere: 3
Food: 3
Service: 3
They always make the coffee exactly how I like it. Thank you all for your great service!
Atmosphere: 5
Food: 5
Service: 5
Great coffee, friendly staff, and even though the line is usually long, it moves impressively fast. Bring Dutch Bros to the Midwest 🙏
Atmosphere: 4
Food: 5
Service: 5
I love coming to this Dutch always has great service. Sadly I went in last night (11/24) around 9:40 and couldn’t say the same. The guy that took my order was amazing and so kind but the blonde lady that made my drink didn’t have that same attitude. She looked annoyed and not to mention gave me my order with more ice than drink. Super sad hopefully they can fix this.
Atmosphere: 5
Food: 4
Service: 4
Great service. Even with long lines, it will goes fast
Atmosphere: 5
Food: 5
Service: 5
Sometimes it takes forever to get what you ordered. Mobile or in person. Like, foreverrrrrrr
Atmosphere: 4
Food: 5
Service: 4
I go to this location very frequently and I never know when they will make my drink right I order the same thing every day buts it’s always a hit and miss
Atmosphere: 1
Food: 1
Service: 1
I love how happy all the employees are here!
Atmosphere: 5
Food: 5
Service: 5
I've never had such poor service at any dutch bros, but this was my first time to this location and I will not be going back. I had an online drive thru mobile order supposed to be ready at 11:07. The drive thru line barely moved checked in at 11:09. The parking lot is ridiculous and one of the employees was trying to leave so another employee asked me to let him go ahead of me which I had no problem doing. He let the other cars on the right go through when I was supposed to follow the car right in front of me. I finally got my drinks at 11:59 when I originally ordered from home an hour earlier. All I got was a sorry it's been a crazy morning. Who knows how long my drinks sat there watering down since I ordered ahead. I won't be back to this location.
Atmosphere: 1
Food: 3
Service: 1
Don’t stop here if you’re on your way to a party, wedding, or any special event! you will be late.
Service is extremely slow, even when it’s not busy. What should have been a quick stop turned into a long wait. If you’re in a hurry or have somewhere important to be, skip this place entirely. Disappointing experience.
Service: 1
Restaurantji Recommends
Went through the drive through.There was quite a few people in line.It took a while
Service: 4
I absolutely love Dutch Bros coffee. So much better than those other coffee places. The employees are so happy and friendly every time I go. Thx DB 😁 😊 🙏
Atmosphere: 5
Food: 5
Service: 5
Visited on 8/3 around 3pm, the drive through was taking a while so we got out and went to the window, I then found out why the line wasn’t moving. There was about 4-5 employees “shot gunning” a can of rebel each while one was working on the window. They then continued to ignore us for a bit while we sat in the heat until a young man apologized and made me my $9 drink. When you are paying so much for a drink you expect better service, to which we did not receive. Do better dutch, please train your staff to put costumers first especially standing outside in 110 degree weather.
Service: 1
Service was bad and drinks were the worst! I would recommend another location.
The service here has been absolutely terrible.i frequent many Dutch bros all over the valley traveling for work and this is my least favorite location. every single time. I order ahead, when I originally started going to this location I noticed they were never ready when they said they would be so I started ordering earlier and arriving later - the last time and I mean the last time I was there I showed up 12 minutes after they said it’d be ready, they weren’t busy, and guess what - THEY HADNT EVEN STARTED THE ORDER.
I have waited over 8 times on my order ahead here - watching everyone walking around in the way getting paid not making drinks ? I get so confused how that many people in the way is effective for performance at this point since timeliness is an issue
Some of us order ahead for a reason. And standing waiting back while they take long orders and all you gotta do is say your name for a pickup is ridiculous. Please value your customers time
Parking: The parking lot is not easily accessible if drive through is busy. Park on street I guess and walk. Only three other spaces in front of drive thru exit . Not the best
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Food: 2
Service: 1
Recommended dishes: Cocomo
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