Firehouse Subs Mckellips Marketplace

Firehouse subs taste so good. I highly recommend trying it. The store is clean and easy to m maneuver around in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub, Hook and Ladder Sub, Hook \u0026 Ladder

This is the BEST SUB SHOP EVER in my opinion!!! So delicious n fresh!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Lady behind the counter canceled my order after she saw I left a $0 tip.
All she does is enter orders — nothing more — and three sandwiches costing $50 should be enough support for the business. Guess not.

Full story:
I got to Firehouse around 11:20 and placed my order. The woman behind the counter actually called me back because I “forgot to tip.” She saw me select “no tip,” and I politely said thanks and went to wait.

After 30 minutes of waiting, I noticed groups who ordered after us were getting their food. I asked the kind lady making the sandwiches if ours was up next — she checked and said she had no order for us at all.

The cashier (the same one who called me back about tipping) knew we were waiting the entire time and still blamed it on a “system issue.” They then rushed our sandwiches together just to get us out the door.

I’ve been coming to this location since it opened, but unfortunately this experience will be my last visit.

Atmosphere: 1

Food: 1

Service: 1

Alright, yall really turned it around. Great job last few visits 👏❤️‍🔥

Atmosphere: 5

Food: 5

Service: 5

Great food, easy app, fast service.

Atmosphere: 5

Food: 5

Service: 5

I ordered a ham and cheese with lettuce tomato and onion with with light vinegar and oil. Only got ham and cheese 😒

Atmosphere: 4

Food: 2

Service: 4

Food is fantastic.

Atmosphere: 4

Food: 5

Service: 4

I love fire

Atmosphere: 5

Food: 5

Service: 5

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Ordered on-line for take-out. Food was prepared as ordered, it was ready on-time and it was delicious. Staff was welcoming and friendly.

Atmosphere: 5

Food: 5

Service: 5

The staff was very nice and attentive.

Atmosphere: 4

Food: 4

Service: 5

Fast, fresh, excellent

I ordered online using the T-Mobile special deal yesterday 7/16/25. The service was very attentive and very friendly. The food was prepared as ordered and tasted great. Awesome experience. Thank you Paige and your team.

Atmosphere: 5

Food: 5

Service: 5

Friendly staff

Stopped at the N Power Rd branch the other day for lunch with my mother. Paige was amazing - our order was quite specific and she was so nice and friendly and got it exactly right. She even made relevant suggestions and offers that made it even better. Ten out of ten would absolutely come again…and we plan to! We’ve since been to other branches and they weren’t as good: not as friendly, clean, or accommodating.