Firehouse Subs Signal Butte

I wanna start by saying I have never had any issue with my food order or the younger generation at this location. Have been coming here a lot lately for lunch. What does bother me is the way the manager treats her employees.I assume she's the manager. When she is not present there is no fighting or arguing or snappy comments everyone gets along it's great they just go with the flow. When she is there people get yelled at for last crews not doing, and just keep getting snapped at. If I was a employee I would just walk out. Yesterday was the 3rd time I got to see this from the manager. As manager eats her lunch spitting orders not in a nice way. Saying she doesn't care who does it then stands outside by door to smoke and just hearing the comments the staff has to say about it all. I'm surprised they don't all just walk out. When she is not present I'd give the place 5 stars but it really just ruins the atmosphere to hear all this when your just taking a lunch break. Feel bad for these employees and think corp should really start looking into this.

It was very quiet for a Sunday. It looks like they have a lot of take-out orders there were many people who came in and picked up orders. I had a great sub, it was great BBQ brisket! 👍

I wondered why the place was empty and I soon found out, The staff were terrible,the food was garbage, and all around a terrible experience

Atmosphere: 1

Food: 1

Service: 1

Subs were good.
Ordering process was terrible especially for older folks. After my wife spent 15 minutes trying to order 2 subs using those confusing kiosks, she stayed and help 2 older ladies with their order.
Recommend trashing the kiosks and hiring more servers.
We will not be back. Subway has much better serving process and the food quality is the same.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Pastrami

GREAT SUBS!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch

Always fast, hot and really kind staff. They are always smiling. Something you don't see much these days.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Hero Sub, Italian, Firehouse Hero, Jamaican Jerk Turkey

I found a literal hair in my food. Not my hair; I’m a redhead. This is clearly black or brown.

Food: 2

Service: 2

Recommended dishes: New York Steamer

Best subs ever the only subs I will ever eat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

First time to eat at Firehouse. Waiting in 2 lines of people trying to figure out the kiosks to order since no one was there to help us. Every one was complaining about no one to take our orders. No customer service, and they have the audacity to want at least an 18 percent tip. No way to get a senior or veterans discount, no one to give us cups for our drinks. There was very little meat or condiments on sandwich. At least subway you can get xtra at no charge. The cookie was doughy in the middle, will never ever go back to another Firehouse!

Great food and experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer

It took them over 30 minutes to make my sandwich. They were to busy talking about prom. It was not busy. They would rather talk about what happening with high school then do there job.

Atmosphere: 1

Food: 5

Service: 1

We came here due to over the top attention to allergens mentioned on another site. That was not our experience. Our party of 7 was turned away by an employee that said she could not accommodate us when they were busy. Our party was half of the crowd.

Service: 1

I subs are excellent I think a little pricey.

Atmosphere: 4

Food: 5

Service: 4

Excellent sub sandwich! We had chicken club limited. It has been a few years since I walked in to order, and the ordering kiosk is not user-friendly, and again, I say this about every business that uses kiosks in replacement of a human and that of an opportunity for employment. Otherwise, I like the Nastagic atmosphere in Firehouse Subs!

Atmosphere: 5

Food: 5

Service: 4

Horrible work. Ethics basically told me to go because they were too busy scaring me with the time frame if I was to make an order. So unethical management needs to fix this. Don't waste your time here unless you got all the time in the world

Atmosphere: 1

Food: 1

Service: 1