Jack in the Box
9113 E Guadalupe Rd, Mesa
(480) 590-3066
Recent Reviews
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At 3am this place Gets. It. Right! Better than McD's who can't remember to minus the cheese & takes forever! Jack makes your order correctly, quickly & with a smile! Kudos, Jack!!
Food: 5
Service: 5
Update.... Super and Freddy took care of me after an issue. Made it right, great customer care. Thank you. Much better đ
Atmosphere: 5
Food: 5
Service: 5
When I want a quick sandwich from Jack in the morning I usually order a crosssiant then add egg and just cheese....for some reason this particular location the ONLY location who has ever done this decided they would rather give me a sausage crossiant and just "take off the sausage" basically making sure I paid a full price for one sandwich without meat. The price gouging is outrageous especially in times like these. DO NOT COME TO THIS LOCATION IN THE MORNING.
Service: 1
Food is alright. App makes it better. Employees are alright but I hate standing around for 5mins when I can see my food. Late night/less employees I get it but come on. 4 drive through orders before getting me my things and no gloce/hand washing
Atmosphere: 4
Food: 4
Service: 4
I have been violently sick for days until finally the pain was too much I went and spent hours in the ER only to find out I had food poisoning from the egg rolls here. I've had some of the worst days of my life because of the food served here and I will NEVER eat at another jack in the box again. Do not eat here, I'm not the only person I know who's gotten sick from the food here.
Atmosphere: 1
Food: 1
Service: 1
shantel the new worker is such a kind person. i love this jack in the box. customer service is great at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Waited 30 minutes for our food before asking for a refund, was told they forgot about it. Then they tried to give us the cold food, which we didnât not want. Also was told us we couldnât have a refund and the cold food (which we didnât want)
Atmosphere: 1
Food: 1
Service: 1
When the bars have closed and the car is full of drunk, hungry and confused people, this is the place to go. Tacos tacos tacos all around. Always piping hot, greasy, and delicious. Late night jack is always a great option for that food craving.
Atmosphere: 4
Food: 5
Service: 5
There was a line to order food and the lady that was working the register would help one person then go to the back to help make food in-between every person in line. I placed my order and got a sausage breakfast sandwich and a churro coffee, thinking they still had it but wasn't told otherwise when ordering. I sat down to wait for the food and a different employee yelled across the store that they didn't have the eggnogg coffee anymore. I told her that's not what I ordered and she told me they didn't have the churro one either, ok that's fine I just asked for an iced coffee instead. I waited about 25 min for my food and drink. I still had not received my receipt so I stood at the counter with my food and waited for somebody to come back, when I asked for my receipt the lady was rude about it. Sat down to eat and it was the wrong sandwich it had ham and bacon that looked grey. I would have gone back up and told them it was wrong, but I had to be at work soon and didn't feel like waiting another 20 minutes to get everything sorted and deal with the attitude I had already received. They seemed very busy in the back, there was only one other group in the store and 2 or 3 cars went through the drive through. They could have been under staffed and I understand that can be very frustrating on their end, but I feel like they could have had a better attitude.
Atmosphere: 3
Food: 2
Service: 1
Sloooooooowwwww! Hire more people. Pay them better.
Never coming back to this location again.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Good place, well prepared food and okay speed of service.
Bun dried out and hard. Couldn't believe it was served
Atmosphere: 2
Food: 1
Service: 2
Had a small order less than 5$ went at night there was only one other car in front of me, waited in line for almost 30 mins??? I finally decided to honk once they started getting a line of cars coming through the drive thru and the person working the drive thru window was rude when I asked what was going on they said âI donât know I donât ask questionsâ ??? it was a younger guy with glasses, he wasnât wearing his name tag and he refused to give me his name so I could leave a complaint he was angry and asked me if I was the one who honked and why did I honk and said âdonât be honkingâ what he should be focused on is doing his job and not having cars wait that long, its ridiculousâŚstep it up night crew
Food: 3
This was for doordash. They had fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Jr Jumbo Jack, Sourdough Jack, Chocolate Overload Cake, Jumbo Jack, Double Cheeseburger Combo, Cluck Chicken Sandwich, Chicken Sandwich, Two Tacos, Homestyle Ranch Chicken Club Combo, Extreme Sausage Sandwich Combo, Classic Grilled Jack Wrap, Side Salad, 6pc Classic French Toast Sticks Combo, Large Bacon Double Smashed Jack Combo, Supreme Sourdough Breakfast Sandwich Combo, 6pc Classic Crispy Chicken Wings, Classic Tiny Tacos, 3pc Classic French Toast Sticks Platter w Bacon & Sausage Combo
I've been coming here every two weeks to have my breakfast in the morning, and customer service has been very nice every time. My food has been delivered fast and with no issues. I like how the place is kept clean, as well as the ? restrooms. They have charging outlets with USB along the front seating area for customer use. Parking ?ď¸ is limited, so you might have to park in the back parking lot. I recommend this restaurant if you want a peaceful and clean place to eat ??.
Parking: There is a shortage of parking spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Chocolate Overload Cake, Jumbo Jack, Double Cheeseburger Combo, Extreme Sausage Sandwich Combo, 6pc Classic French Toast Sticks Combo, Large Bacon Double Smashed Jack Combo, Supreme Sourdough Breakfast Sandwich Combo, 3pc Classic French Toast Sticks Platter w Bacon & Sausage Combo
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