Jack in the Box

9113 E Guadalupe Rd, Mesa
(480) 590-3066

Recent Reviews

Sort by
Gary Shook

I usually give places the benefit of the doubt but I've been sitting here 20 minutes waiting for my food.
A lady came in and swore they forgot to put a patty on their burger. Very odd.
I wish I could tell you how the food was but I didn't get it.
...
I waited 30 minutes. They did finally give it to me. I won't be reviewing it.

Service: 1

Keith Rodgers

Went twice and both times, no napkins.
Drive thru experience only.

Food: 5

Service: 4

Miguel

Manny, Adam, and Arely did a wonderful job with providing great customer service. The food that I had ordered was fresh. I highly recommend you stop by if you’re in the area. The restaurant was very clean and they even have a phone charging station which is super convenient.

Atmosphere: 5

Food: 5

Service: 5

Jessica A Lack

All the workers here are extremely nice and helpful every time I go! No matter what time of day. The Guadalupe location is definitely my favorite ❤️

Food: 5

Service: 5

Adrian Tucker

Waited at register for an employee to show up then gave me the bag for this order and no sticker for DoorDash to seal bag just so lazy

Atmosphere: 1

Food: 1

Service: 1

D R

Went there today and order a breakfast sandwich and cheese sticks. Took about 15 minutes to get it, multiple people went in and got food before I got mine. Went through the drive thru and they told me to pull around front for my order. Waited. Finally came out 15 minutes later with my food. Clearly they forgot my order as the grease from the food had already saturated the bag. Got 2 dipping sauces with my order, one was busted open and had been open for a while because there was dried sauce on the rim of the sauce cup. Not the brightest team there today. 12/17/25

Atmosphere: 2

Food: 2

Service: 1

Wayne Hogan

Old food.. I actually got sick from the heat lamp food

Atmosphere: 3

Food: 1

Service: 2

Linda Nilson

Fries tasted like 3 days old? Scraping off bottom of the bin? Don't we pay enough to at least get decent fries?

Nathaniel Ruppert

This place is located in a nice area. The outside was clean, and the inside was well kept. Love the self ordering and did was delivered in a good amount of time.

Atmosphere: 5

Food: 5

Service: 5

Joshua Chavez

Good food late at night

Atmosphere: 5

Food: 5

Service: 5

Kenny Williams

Avoid this location at all costs. Many others locations around. As a small business owner being accountable for the people you employ is a must, this location consistently employs staff that are significantly limited in the basic skills needed to complete even to most simple of tasks. Etiquette is non existent, Customer service is non existent, management skills are non existent, this shows a pattern of apathy that only stems from the top. Until the owners start to care how their staff is treating people, this location will always be a skip. 👎

Atmosphere: 1

Food: 1

Service: 1

Max B

Might be the slowest place on earth, i ordered 2 chicken wraps. It took 30 minutes to get my food. It was 10 pm at night, one car in front of me and no one behind me. I didn’t see anyone coming in for door dash and three people working. Seriously should not take this long

Atmosphere: 1

Food: 2

Service: 1

Jeff Weaver

Super slow, but understaffed. Food was somewhat warm and still tasty.

Food: 3

Service: 1

Biz Austin

Service was good but little slow

Hailey Flores

This guy named Gavin is amazing! He is so nice and kind and has amazing service!

Atmosphere: 5

Food: 4

Service: 5

Loading...