I visited this location when they notified me that they are no longer taking drive thru orders cause of a rush that they had. Why be open 24 hours when you are going to turn people away simply cause of a rush. Laughable at the very least.
adriana corral
This is bc of ARMANDO! I had a bad experience today to the point the cops were called. I had ordered from DoorDash and there was two burgers missing. Before driving to Jack-in-the-Box, we already did the whole process with doorDash. So I drove to Jack-in-the-Box to pick up those two missing burgers, went through the drive-through and talked to the girl. She went to the back to talk to someone and that was the manager name ARMANDO OR MANDO. He came to the window and told me that he was the one who packed them, and he did put the burgers in the bag ( he didn’t put them in the bag, he forgot!) . He kept going back-and-forth and started to get frustrated, so I started to get frustrated. He told me to that I needed to call DoorDash. I told him that I already did that and that’s why I drove over here to pick up those two missing burgers. He closes the window comes back with the DoorDash number. I told him that I was going to call and he said you can’t hold up my line.then proceeded to say I’m gonna call the cops. I moved to the side and go inside to get his name. This whole thing was ridiculous. I just wanted my two burgers. ARMANDO THIS MESSAGE IS FOR YOU. NEXT TIME TAKE A DEEP BREATH AND DONT ARGUE WITH A WOMAN OVER A MISTAKE YOU DID! OWN UP TO IT. AND TO THE GIRL WITH ALL PIERCINGS ON HER FACE, HOPE YOU TOLD THE TRUTH. Anyway the cops showed up and now I’m banned from this Jack-in-the-Box. HA.
David S
All good.
Verónica Cachiarelli
Today I went to the restaurant in Tempe, Arizona, located at 721 S Mill Ave. My family and I had never been there before, and my daughter wanted to try it. The experience was very unpleasant. The food was cold, the hamburger patties were ice cold, the tacos were dripping with oil, and the Coke tasted like water. I should also mention that there was no one at the front desk, and when we wanted to order something, we waited and called, but no one came to the front desk. It was an absolute disappointment, and the food, if you can call it that, was a disaster. I went on July 1 at 5:53 pm. Also I took pictures oh and very dirty. Waste of my money!
Jordan Peters
Completely got my order wrong 6 sandwiches. Everyone was wrong. The girl with the Metal in her face didn't speak words. Just Aha.
Michelle Walters
I went inside to place my order. The customer service was excellent. My food was nice and fresh. 😊 and hot thank you, Jack in the Box, for the awesome service.
Fiona Vega
They are always very accommodating and nice at this location, I am constantly going here to get the loaded mini tacos 🌮😁
Roberto
You win
Mr. Jax
Absolutely fantastic team; they worked swiftly through a gigantic order while remaining warm & professional to impatient customers. Food was delicious & fresh, well worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Daniel Rodriguez
Way too much salt on your fries, I wasn’t even trying not to say anything about it however paying $15 for a meal is worth just a little care from your employees, maybe not, and yes the white line on the fries is all salt
I like Jack's food but this place was wonderful, the staff was very friendly and helpful and made sure that we were tended to. You must try this place, just because they care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Joe Wielinski
The sourdough smash and curly fries were surprisingly good, and the employees did a great job de-escalating a situation with a customer that refused to leave the drive thru.
Service: 5
Dee Crawford
Pulled up to the drive thru, was told I couldn't order more than once. They told me they just couldn't and when I questioned what was stopping me from going through the drive thru again they told me it would be the same time. I then countered that if it makes no difference that they should just take both orders. They then, very aggressively, told me that their times were affected by two orders being put in at once. So at the end of the day their times are more important than getting customers so dont go here. Go down to the one on Main and Dobson. It is literally 2 minutes long of a drive.
Atmosphere: 1
Food: 1
Service: 1
Adriana Godoy
Went to this location on Friday 12/13 at almost 9 pm asked for coffee and was told no coffee available they are to busy with orders to make coffee I was ordering 2 number 22 . How can this be possible with a hospital in the corner I’m sure I’m not the only person wanting coffee .
Food: 2
Trisha R
The only JIB that serves food usually fresh and properly prepared
Dietary restrictions: They have more diet soda options like diet coke products. My fave Sprite Zero
I visited this location when they notified me that they are no longer taking drive thru orders cause of a rush that they had. Why be open 24 hours when you are going to turn people away simply cause of a rush. Laughable at the very least.
This is bc of ARMANDO! I had a bad experience today to the point the cops were called. I had ordered from DoorDash and there was two burgers missing. Before driving to Jack-in-the-Box, we already did the whole process with doorDash. So I drove to Jack-in-the-Box to pick up those two missing burgers, went through the drive-through and talked to the girl. She went to the back to talk to someone and that was the manager name ARMANDO OR MANDO. He came to the window and told me that he was the one who packed them, and he did put the burgers in the bag ( he didn’t put them in the bag, he forgot!) . He kept going back-and-forth and started to get frustrated, so I started to get frustrated. He told me to that I needed to call DoorDash. I told him that I already did that and that’s why I drove over here to pick up those two missing burgers. He closes the window comes back with the DoorDash number. I told him that I was going to call and he said you can’t hold up my line.then proceeded to say I’m gonna call the cops. I moved to the side and go inside to get his name. This whole thing was ridiculous. I just wanted my two burgers. ARMANDO THIS MESSAGE IS FOR YOU. NEXT TIME TAKE A DEEP BREATH AND DONT ARGUE WITH A WOMAN OVER A MISTAKE YOU DID! OWN UP TO IT. AND TO THE GIRL WITH ALL PIERCINGS ON HER FACE, HOPE YOU TOLD THE TRUTH. Anyway the cops showed up and now I’m banned from this Jack-in-the-Box. HA.
All good.
Today I went to the restaurant in Tempe, Arizona, located at 721 S Mill Ave. My family and I had never been there before, and my daughter wanted to try it. The experience was very unpleasant. The food was cold, the hamburger patties were ice cold, the tacos were dripping with oil, and the Coke tasted like water. I should also mention that there was no one at the front desk, and when we wanted to order something, we waited and called, but no one came to the front desk. It was an absolute disappointment, and the food, if you can call it that, was a disaster. I went on July 1 at 5:53 pm. Also I took pictures oh and very dirty. Waste of my money!
Completely got my order wrong 6 sandwiches. Everyone was wrong. The girl with the Metal in her face didn't speak words. Just Aha.
I went inside to place my order. The customer service was excellent. My food was nice and fresh. 😊 and hot thank you, Jack in the Box, for the awesome service.
They are always very accommodating and nice at this location, I am constantly going here to get the loaded mini tacos 🌮😁
You win
Absolutely fantastic team; they worked swiftly through a gigantic order while remaining warm & professional to impatient customers. Food was delicious & fresh, well worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Way too much salt on your fries, I wasn’t even trying not to say anything about it however paying $15 for a meal is worth just a little care from your employees, maybe not, and yes the white line on the fries is all salt
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Ultimate Cheeseburger
Restaurantji Recommends
I like Jack's food but this place was wonderful, the staff was very friendly and helpful and made sure that we were tended to. You must try this place, just because they care.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The sourdough smash and curly fries were surprisingly good, and the employees did a great job de-escalating a situation with a customer that refused to leave the drive thru.
Service: 5
Pulled up to the drive thru, was told I couldn't order more than once. They told me they just couldn't and when I questioned what was stopping me from going through the drive thru again they told me it would be the same time. I then countered that if it makes no difference that they should just take both orders. They then, very aggressively, told me that their times were affected by two orders being put in at once. So at the end of the day their times are more important than getting customers so dont go here. Go down to the one on Main and Dobson. It is literally 2 minutes long of a drive.
Atmosphere: 1
Food: 1
Service: 1
Went to this location on Friday 12/13 at almost 9 pm asked for coffee and was told no coffee available they are to busy with orders to make coffee I was ordering 2 number 22 . How can this be possible with a hospital in the corner I’m sure I’m not the only person wanting coffee .
Food: 2
The only JIB that serves food usually fresh and properly prepared
Dietary restrictions: They have more diet soda options like diet coke products. My fave Sprite Zero
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Sandwich, Burger, Ultimate Cheeseburger
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