Jimmy John's
4401 E McKellips Rd #104, Mesa
(480) 981-3333
Recent Reviews
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Great workers with good recommendations on which sandwich to try.
If I could give a Zero I would! Ordered for delivery last night and paid an astronomical amount, I may add to receive a sandwich made with old bread and missing fillings. I just spoke to a manager, Justin, and he basically made excuses saying we were closing, but unfortunately because you didn't call right away there is nothing I can do! Ummmm how could I call when by the time I received the order you were closed, make it make sense! 15 dollar lesson learned, will Never again order from that store or directly from any store, better feedback when using delivery services.
I want to thank Aaron for always making things right Sometimes there are computer glitches that turn a delivery into a pick up. Aaron has personally made things right by delivering the order to us and making things right! Well done Aaron and thank you for your politeness and willingness to make things right!
This location is the BEST the customer service is always amazing and today I was helped by Mateya. She was kind, knowledgeable, and got me in and out with hardly any time taken away from my lunch break.
Great location
Great sandwich
Atmosphere: 5
Food: 5
Service: 5
Great sandwich
Love the bread nice crust on it, not too soft not too hard. Nice balance of bread to meat and cheese. I always feel guilty eating this high in carbs and fat.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Italian Sub, Beach Club, Vito, Turkey Tom, Turkey Sandwich
The sandwiches are always fresh and excellent customer service! Get the cookie! My go to Jimmy John’s in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Got my order with moldy bread. Not sure how that is even possible with their claims or fresh bread made daily. This location is not trustworthy and poorly managed.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I visit this location often. The staff are always consistently friendly! The food is fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Love this little location. Always friendly staff and food is always fresh. Consistently great service.
Atmosphere: 5
Food: 5
Service: 5
I ordered via the app. I ordered the east coast Italian. I requested NO mayo, add pickles & turkey. I indicated to cut in half. They put mayo, didn't put pickles and left out the turkey. They even forgot the cheese (which should already be included). They didn't cut my sandwich either, but no biggie. I'm mostly upset that I paid $2.89 for added turkey but didn't get it. What a rip off! This is the closest location, others are a bit far. I really like JJ's but I guess I won't be eating Jimmy John's for a long time because I don't want to get ripped off again. I only left 2 stars because the worker was friendly & polite and the food was made timely.
Food: 2
Service: 2
Ordered the pickle sub and it’s a joke. Only a slice of meat inside of a pickle for $9 bucks. At least put some meat inside if you are charging that much.
Food: 1
Took awhile to get my 2 sandwiches I guess they had to slice the bread. Not well managed since it was lunch time.
Doors were dirty and covered in greasy prints.
The sandwich was way too expensive for what I received. Low on meat high on lettuce and mayonnaise. 24$ just for 2 sandwiches probably 50$ if I had got drinks and chips.
Low value for the $$.
Atmosphere: 3
Food: 3
Service: 3
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