Jimmy John's

4401 E McKellips Rd #104, Mesa
(480) 981-3333

Recent Reviews

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Toni Averitt

I go in to this store often and the staff is always friendly. Store is clean and inviting.

Atmosphere: 5

Food: 5

Service: 5

Justin Kelly

3 on atmosphere only because I have only ordered delivery from this location. Food gets a 2 because first time ordered nontoasted subs- it was great. Last night ordered 2 subs (toasted) and it was almost unchewable. Bread was browned not toasted or grilled but stale dry brown overcooked, day old bread. Service gets 2 because on one hand they are fast to deliver, on the other they are not very understanding of the problems with their product when brought to their attention. It was $40 for 2 sandwiches, one soda and chips. Plus a fair tip, and it sucked. I have had the same sub from different locations delivered, and it wasn't overbaked like this was. That's what is so frustrating. Quality control👎Customer Service 👎

Atmosphere: 3

Food: 2

Service: 2

Panda Lily91

Cockroach on counter-While ordering a couple of the girls behind the counter were acting odd that they saw a bug, I asked what kind and she claimed she didn't know. They were giggling and the I saw that it was a Cockroach on the counter, cashier lied, and claimed not to know what it was. I then asked them to void my sandwich That was originally my birthday reward and they acted super annoyed as if it was my fault . I did call corporate, no answer and had to leave a voicemail

Atmosphere: 1

Food: 1

Service: 1

Kimberly Rosenberger

Great workers with good recommendations on which sandwich to try.

Atmosphere: 5

Food: 5

Service: 5

CC Harris

If I could give a Zero I would! Ordered for delivery last night and paid an astronomical amount, I may add to receive a sandwich made with old bread and missing fillings. I just spoke to a manager, Justin, and he basically made excuses saying we were closing, but unfortunately because you didn't call right away there is nothing I can do! Ummmm how could I call when by the time I received the order you were closed, make it make sense! 15 dollar lesson learned, will Never again order from that store or directly from any store, better feedback when using delivery services.

Iain Power

I want to thank Aaron for always making things right Sometimes there are computer glitches that turn a delivery into a pick up. Aaron has personally made things right by delivering the order to us and making things right! Well done Aaron and thank you for your politeness and willingness to make things right!

Arios Martinez

This location is the BEST the customer service is always amazing and today I was helped by Mateya. She was kind, knowledgeable, and got me in and out with hardly any time taken away from my lunch break.

Travis M

Great location

Tommy Sceusa

Great sandwich

Atmosphere: 5

Food: 5

Service: 5

Thomas Sceusa

Great sandwich

rashelle waterman

Love the bread nice crust on it, not too soft not too hard. Nice balance of bread to meat and cheese. I always feel guilty eating this high in carbs and fat.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Italian Sub, Beach Club, Vito, Turkey Tom, Turkey Sandwich

Risa

The sandwiches are always fresh and excellent customer service! Get the cookie! My go to Jimmy John’s in the area!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom

David Foster

Got my order with moldy bread. Not sure how that is even possible with their claims or fresh bread made daily. This location is not trustworthy and poorly managed.

Atmosphere: 3

Food: 1

Service: 1

Latoya I

I visit this location often. The staff are always consistently friendly! The food is fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom

Sab A

Love this little location. Always friendly staff and food is always fresh. Consistently great service.

Atmosphere: 5

Food: 5

Service: 5

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