Jimmy John's
1229 S Power Rd, Mesa
(480) 751-6688
Recent Reviews
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I first want to thank Gerard for his amazing customer service and great positive attitude. He was quick and professional. He made our sandwiches perfectly and I can’t thank him enough for the quality of his service. I could tell he truly cared about our experience. Thank you Gerard!
Atmosphere: 5
Food: 5
Service: 5
Don’t go here if you care about cross contamination. Apparently changing gloves between certain products is a big deal
Atmosphere: 1
Food: 1
Service: 1
This is a great sandwich shop with good, clean, friendly employees.
Atmosphere: 4
Food: 5
Service: 5
2nd time we have ordered online and the order is delivered incorrectly/missing items and made wrong everytime. One time even delivered it totally wrong address, miles away.
When I called to tell them they are not helpful and blame me or the JJ app.
Will not order again from this location!!!
Food: 1
Service: 1
Wow, delicious 3:40PM Thursday June 12th 2025.
Atmosphere: 5
Food: 5
Service: 5
We sat outside waiting for our order to be done, we seen one of the workers there blow his nose and not wash his hands
First time getting a sandwich and wasn't impressed. Bread wasn't as soft as other reviews said and sandwich was dry. Don't plan on going again.
I used the app, and my order was ready in lightning fast time! Food was delicious as always! Service was friendly!
Fresh bread, sandwich made in front of you. Great tasting.
So I have to give props to Jimmy John's. I've been saying for years and years why don't they have a hot sub why don't they have a hot sub. I finally went in and tried their new toasted sub. This sub is not the same cold. It was great. What a great addition and finally Jimmy got his head out of his John and decided to put a toaster in his restaurants. Thank you so much the sub was delicious
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Ah the only female working, armor? Idk, but she was very rude, very not happy with her job, and i would suggest maybe trying a different profession if you are so irritated by the job you work.
Honestly kinda disappointed I’ve been comming here for years. I ordered one turkey tom and paid extra to add avocado and pickles didn’t get either on my sandwich 😔
I'm not sure what happened with these bad reviews, but I was there today and was really impressed. They were totally slammed, but Steven, the manager, was killing it, and the team was doing a great job. The teamwork was a thing of beauty. It was honestly the best ran fast food type restaurant I've ever witnessed. Kudos to Steven and team.
Whoever made my number 4 today is a sandwich perfectionist. Did not go unnoticed, thank you whoever you are!!!
Food: 5
Service: 5
I don’t understand how it is so difficult to make a sandwich how you ask for it to be made. Order a hot sandwich and it comes cold. Ask for only mustard and it comes with lettuce, tomato, onion, and mayonnaise. And then to make it where you don’t have the option to NOT leave a tip??? If your employees earn an hourly rate, then it is 100% up to the customer’s discretion if they want to tip. Not have ask “do you want to leave a tip?” and then not allow you to choose any other option but 15%, 20% or 25%. That forces people to spend more money than they have on a meal when they probably budgeted the meal based off of prices found on your own website. Kinda seems like shady business practices to me forcing the people who keep you in business to pay extra for a meal than what is advertised.
Atmosphere: 3
Food: 2
Service: 3
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