Ordered 2 #9 Italina club consisting of SALAMI, CAPOCOLLO, HAM, PROVOLONE, onion, lettuce, tomato, mayo, oil & vinegar, & oregano-basil and left off oil and vinegar and oregano-basil. Very skimpy potion like the lower priced Sunway sandwiches. Worst Italian sub I have ever had.
Atmosphere: 2
Food: 1
Service: 2
Michele P.
We had a lettuce and tomatoe sandwich with a garnish of turkey and ohhhh they forgot the cheese. Was very very disappointed and they get how much for a sandwich. Will never be back
Atmosphere: 1
Food: 1
Service: 1
Mason
Love the fresh philly
Atmosphere: 5
Food: 5
Service: 5
Katie Koponen
Not sure who was working at 7pm on 12/3/25 but they service and food preparation was horrible. First I placed an online order for pick up that took 40 minutes to be ready. I arrived and it was not busy. I picked up my food, got home, and there was only 3 of the 4 sandwiches in the bag. Then one sandwich was made incorrectly with items included that were requested to be left off. Very poor service.
Atmosphere: 1
Food: 1
Service: 1
Jason Deloera
Staff is very unprofessional and customer is never right and is willing to stand on it and make sure customer isn’t happy. The Manager will tell you to take it to cooperate if you have an issue and isn’t willing to fix problems to make it right. Personally this isn’t great hospitality or customer service. I hope The corporate or franchisee of this location takes care of it since that’s the manger on duty’s request
Atmosphere: 1
Food: 1
Service: 1
Adrian Tucker
Man if y’all haven’t tried that toasted Italian they got y’all missing out 🔥
Atmosphere: 5
Food: 5
Service: 5
Rafael Muñoz G..
They rushed the order even when I was the only customer, did not bother asking if I wanted different bread or if I wanted to add any freebies.. 🫠
Atmosphere: 4
Food: 3
Service: 2
Kristen Zehnder
This place is the best! They let me place a last minute catering order even though those usually need to be placed 24 hours in advance. They made my order quickly and the quality and presentation were excellent! Thank you Jimmy John’s for helping me with my last minute order. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Larin Orr
Yall gave me the wrong sandwich
Atmosphere: 2
Food: 3
Service: 2
Johnny Pesina
I ordered a meal sandwich, side and drink, and gave my payment. I only received a sandwich and side asked for my drink. I was told that I only ordered a meal and side. I specifically asked for a combo! She asked if I would like her to ring me up a drink. I told her that I had ordered a meal, and she told me that is not what she heard. I wanted to pay for a combo, not buy each item separately.
Never, ever waited an hour for a deluvery. Very disappointing.
Derrick Tangen
Always do a great job even with a low staff.
Abigail Lancaster
My granddaughter is a fan, especially of their turkey sandwich (with no tomatoes) which is her preferred snack after school. Thank you for giving her the nourishment to make it thru her homework ☺️ ….👍
Shaun Condie
Since I can’t submit this on the app I guess Google it is.
Jimmy John’s… Please remind your employees that when they screw up an order and it is handed back to them they MUST throw it away. They should not take it, set it down on the counter and then fix it. The food was opened and held by a customer and then returned. It should have been discarded.
And, they should not try to hand what they screwed up (missing meat) directly to the customer on a piece of paper telling the customer that they can add it themselves.
Thanks!
Jean Tipps
First time. Not impressed, meat looked like processed not fresh. Came with minimal ingredients so was bland and bread wasn't soft like others said it would be.
Ordered 2 #9 Italina club consisting of SALAMI, CAPOCOLLO, HAM, PROVOLONE, onion, lettuce, tomato, mayo, oil & vinegar, & oregano-basil and left off oil and vinegar and oregano-basil. Very skimpy potion like the lower priced Sunway sandwiches. Worst Italian sub I have ever had.
Atmosphere: 2
Food: 1
Service: 2
We had a lettuce and tomatoe sandwich with a garnish of turkey and ohhhh they forgot the cheese. Was very very disappointed and they get how much for a sandwich. Will never be back
Atmosphere: 1
Food: 1
Service: 1
Love the fresh philly
Atmosphere: 5
Food: 5
Service: 5
Not sure who was working at 7pm on 12/3/25 but they service and food preparation was horrible. First I placed an online order for pick up that took 40 minutes to be ready. I arrived and it was not busy. I picked up my food, got home, and there was only 3 of the 4 sandwiches in the bag. Then one sandwich was made incorrectly with items included that were requested to be left off. Very poor service.
Atmosphere: 1
Food: 1
Service: 1
Staff is very unprofessional and customer is never right and is willing to stand on it and make sure customer isn’t happy. The Manager will tell you to take it to cooperate if you have an issue and isn’t willing to fix problems to make it right. Personally this isn’t great hospitality or customer service. I hope The corporate or franchisee of this location takes care of it since that’s the manger on duty’s request
Atmosphere: 1
Food: 1
Service: 1
Man if y’all haven’t tried that toasted Italian they got y’all missing out 🔥
Atmosphere: 5
Food: 5
Service: 5
They rushed the order even when I was the only customer, did not bother asking if I wanted different bread or if I wanted to add any freebies.. 🫠
Atmosphere: 4
Food: 3
Service: 2
This place is the best! They let me place a last minute catering order even though those usually need to be placed 24 hours in advance. They made my order quickly and the quality and presentation were excellent! Thank you Jimmy John’s for helping me with my last minute order. I appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Yall gave me the wrong sandwich
Atmosphere: 2
Food: 3
Service: 2
I ordered a meal sandwich, side and drink, and gave my payment. I only received a sandwich and side asked for my drink. I was told that I only ordered a meal and side. I specifically asked for a combo! She asked if I would like her to ring me up a drink. I told her that I had ordered a meal, and she told me that is not what she heard. I wanted to pay for a combo, not buy each item separately.
Service: 1
Restaurantji Recommends
Never, ever waited an hour for a deluvery. Very disappointing.
Always do a great job even with a low staff.
My granddaughter is a fan, especially of their turkey sandwich (with no tomatoes) which is her preferred snack after school.
Thank you for giving her the nourishment to make it thru her homework ☺️ ….👍
Since I can’t submit this on the app I guess Google it is.
Jimmy John’s… Please remind your employees that when they screw up an order and it is handed back to them they MUST throw it away. They should not take it, set it down on the counter and then fix it. The food was opened and held by a customer and then returned. It should have been discarded.
And, they should not try to hand what they screwed up (missing meat) directly to the customer on a piece of paper telling the customer that they can add it themselves.
Thanks!
First time. Not impressed, meat looked like processed not fresh. Came with minimal ingredients so was bland and bread wasn't soft like others said it would be.
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