Can't even get a hold of them to order a cake. Seems like they just take the phone off the hook.
Service: 1
Annie Molina
The cake was suuuuper expensive and very small it was not even,thick on one side and thin on the other,I made a video but I don’t know how to upload it here.The only good thing was the flavor.
Yezi
The staff is trash, especially the women who takes the order she's not specific and then gets mad when you correct her.
Atmosphere: 1
Food: 4
Service: 1
Lucero Figueroa
If I could give a zero I definitely would I NEVER leave reviews regardless the service but this places is literally the most disappointing: disrespectful place I’ve been too the attitude is unnecessary would never go again mind you I drove 1 hour and to get sent away and told me I had to come back almost 3 hours later cuz it wasn’t ready
Dominique Blanton
Tres leches cakes vanilla/chocolate cake is my favorite. I’ve bought cakes for years here and I don’t do anywhere else 👌
Atmosphere: 5
Food: 5
Service: 5
Gregg Washington
Came to this place to buy a cake for my son's 12th birthday The gentleman that helped us WE BOTH COULD TELL THAT HIS ATTITUDE TOWARD US WAS NOT FRIENDLY. I personally think that it was because I'm a black guy and he has a problem with black people, but my son's mother is Mexican and they conversed about the cake in Spanish totally ignoring the fact that I was there and had input, he only took input from her in Spanish, she likes the place because they make the Mexican cakes the way she likes. But I'm paying my money. The reason I making this statement while we were looking at the books a white lady came in with her kids and he was just as friendly and helpful but when he got back to us he changed his attitude and was less pleasant and courteous, personally I'll advise black people and all of her spanish-speaking friends, and family not to do business, because of his attitude toward people who are black.
Atmosphere: 2
Food: 3
Service: 1
Mildred Perez
My family and I have been ordering our cakes here for years and unfortunately every single time we come make an order the staff is really rude. We are finally switching where we order our cake from.
Ehren Moreno
Very friendly grandpa helped me with rthe cakres
Eric Font
Stopped by as my car was getting some work done next door at Stinky's. I got an amazing, delicious tres leches cake and a strawberry pastry. Refreshing and delicious at a great price.
Jaqueline Garcia
The owners are so rude here you feel not welcome at all he even was saying my sons name as a joke I asked him to please remove some stuff from the cake and I also asked him to write happy birthday on it and wrote it so ugly
Horrible customer service, horrible attitude, I will never go back Zero service
Atmosphere: 1
Food: 1
Service: 1
Alberto Linares
I don’t have complains with the food it’s really tasty the 3 leches cake it’s stunning . BUT The owner customer service it’s sucks he even bully at you if you don’t say the right words he’s always with a grinch face and make feel like you’re not welcome there .
Atmosphere: 1
Food: 5
Service: 1
Maricela Reed
I love the pan dulce, it's not overly sweet like a everywhere else. The level of sweetness is perfect. I'm in Phoenix but will go all the way to mesa just for their pan.
Atmosphere: 5
Food: 5
Service: 5
Daniela Lizarraga
I bought them a cake for my daughter. For her birthday, I bought them a cake from the display case, one of those that are already ready. I asked them to put red letters on the dedication and they gave me the box already closed. It seemed strange to me. When I got home I opened it. and it had yellow letters that lack of professionalism I have bought from them for years but this is the last time I am going to buy from them and they serve you very reluctantly.
Harley Hernandez
The cakes are not bad. Don't trust their hours tho, we arrived 18 minutes before their posted closing hour and they were already closed.
Can't even get a hold of them to order a cake. Seems like they just take the phone off the hook.
Service: 1
The cake was suuuuper expensive and very small it was not even,thick on one side and thin on the other,I made a video but I don’t know how to upload it here.The only good thing was the flavor.
The staff is trash, especially the women who takes the order she's not specific and then gets mad when you correct her.
Atmosphere: 1
Food: 4
Service: 1
If I could give a zero I definitely would I NEVER leave reviews regardless the service but this places is literally the most disappointing: disrespectful place I’ve been too the attitude is unnecessary would never go again mind you I drove 1 hour and to get sent away and told me I had to come back almost 3 hours later cuz it wasn’t ready
Tres leches cakes vanilla/chocolate cake is my favorite. I’ve bought cakes for years here and I don’t do anywhere else 👌
Atmosphere: 5
Food: 5
Service: 5
Came to this place to buy a cake for my son's 12th birthday The gentleman that helped us WE BOTH COULD TELL THAT HIS ATTITUDE TOWARD US WAS NOT FRIENDLY. I personally think that it was because I'm a black guy and he has a problem with black people, but my son's mother is Mexican and they conversed about the cake in Spanish totally ignoring the fact that I was there and had input, he only took input from her in Spanish, she likes the place because they make the Mexican cakes the way she likes. But I'm paying my money. The reason I making this statement while we were looking at the books a white lady came in with her kids and he was just as friendly and helpful but when he got back to us he changed his attitude and was less pleasant and courteous, personally I'll advise black people and all of her spanish-speaking friends, and family not to do business, because of his attitude toward people who are black.
Atmosphere: 2
Food: 3
Service: 1
My family and I have been ordering our cakes here for years and unfortunately every single time we come make an order the staff is really rude. We are finally switching where we order our cake from.
Very friendly grandpa helped me with rthe cakres
Stopped by as my car was getting some work done next door at Stinky's. I got an amazing, delicious tres leches cake and a strawberry pastry. Refreshing and delicious at a great price.
The owners are so rude here you feel not welcome at all he even was saying my sons name as a joke I asked him to please remove some stuff from the cake and I also asked him to write happy birthday on it and wrote it so ugly
Restaurantji Recommends
Horrible customer service, horrible attitude, I will never go back
Zero service
Atmosphere: 1
Food: 1
Service: 1
I don’t have complains with the food it’s really tasty the 3 leches cake it’s stunning . BUT The owner customer service it’s sucks he even bully at you if you don’t say the right words he’s always with a grinch face and make feel like you’re not welcome there .
Atmosphere: 1
Food: 5
Service: 1
I love the pan dulce, it's not overly sweet like a everywhere else. The level of sweetness is perfect. I'm in Phoenix but will go all the way to mesa just for their pan.
Atmosphere: 5
Food: 5
Service: 5
I bought them a cake for my daughter. For her birthday, I bought them a cake from the display case, one of those that are already ready. I asked them to put red letters on the dedication and they gave me the box already closed. It seemed strange to me. When I got home I opened it. and it had yellow letters that lack of professionalism I have bought from them for years but this is the last time I am going to buy from them and they serve you very reluctantly.
The cakes are not bad. Don't trust their hours tho, we arrived 18 minutes before their posted closing hour and they were already closed.
Food: 3
Service: 1
Recommended dishes: Birthday Cake
Loading...