The owners of this business have no problem taking your deposit and ghosting you. Check their BBB rating and avoid at all costs.
Elizabeth D.
Le Fox is one of the best, if not THE best, caterers in the valley. I used them for my wedding in March of 2017, we had over 100 people and their service was professional and the food was DELICIOUS! I recently used them again for my office's holiday party. We had over 100 guests and for this event. I worked with Ray, he was so kind and accommodating to all my crazy last minute requests (like the night of the event finding out one employee had a severe mushroom allergy and Ray changed the menu without batting an eye about it), he made sure our dessert bar was 100% nut free due to another person's allergies and he added a small amount of vegetarian dishes with no trouble at all. He was easy to communicate with, made sure we had everything we needed including all the glassware, disposable dishes, and drinks for the event. The food is absolutely, hands down delicious. He had a carving station set up for us (which looked amazing) where he served filet mignon wrapped with bacon or without. We had champagne cream roasted chicken breasts, meatballs, mashed potatoes, roasted mixed veggies, fresh rolls, salad with dressing options, a gorgeous fruit platter and decadent cheese board. The desserts were delicious and everything was served hot. The price was unbeatable, other catering companies were more expensive for less food and no servers or drinks. Le Fox brought servers, iced tea, lemonade, a coffee bar, and water goblets. The servers stayed the whole event and everything was built into the price, including gratuities. I will never use another catering company for my events. I wholeheartedly recommend them for your wedding, corporate gatherings, parties, or any event where you need great food, excellent service, and a true professional catering experience.
April M.
Our family just celebrated a long & overdo Reunion this past weekend. We had the pleasure of Le'Fox catering, Freda & Ray and their staff provide the most delicious meal ever! I happened to find them at the Wedding Expo held in January at the Phoenix convention and let me tell you, this was indeed as stress free category that I was tasked with. I commend them for the open communication with me from day 1. They responded to me the same day each and every time I had a question. They also prepared a special tasting for us the day before their vacation! The customer service given to us was superb and I can't thank them enough. The food choices were plenty, affordable for all Budgets and had options for special diet needs. The food was absolutely amazing, they delivered exactly what was promised, A Fabulous Meal ! Our event started with appetizers of coconut shrimp, a Beautiful display of fresh fruit and BBQ meatballs. Lemonade and Ice tea accompanied throughout the evening. Our main course ; Chicken Piccata and Beef tenderloin, mashed potatoes, steamed veggies, salad and dinner rolls! The beef tenderloin was so tender , it literally melted in your mouth. We opted for mashed potatoes for consideration of all of our guest however, their scalloped potatoes are Heaven!! Our guest raved over the tastiness if the food. The day of event, they arrived in time and were prepared, they helped us with a time line for appetizers and dinner and we ran over with some of our agenda items. They didn't even blink an eye that we delayed the agenda, they were so accommodating it was just unbelievable. They cleaned up during and after our meals and they even cleaned the kitchen at the venue, which they did not have to at all. All around Wonderful Experience and we will refer them & we most definitely will reach out to Them for any of our future events. Thank you Le' Fox Catering! Well done!
Jacquelyn Andersen
Le Fox catered our wedding a couple of weeks ago and it was absolutely wonderful. The food was very good, more than enough for each guest plus we had plenty leftover. The best part was when we were served and there was a special flower ? on each plate. It was set up so beautiful and couldn’t be happier! My husband and I as well as many of our guests couldn’t stop talking about the meatballs too - we highly recommend adding that as an app! We are very happy with everything and so glad we choose le Fox, we already have our friends asking for their their info for their own events. Thanks guys, great job!
Lisa Stockfish
We found Le Fox Catering on wedding wire and they had great reviews. We met with John for a tasting and the food was amazing. He was very reasonable priced and open to making substitutions. We thought we had hit the jackpot. We booked him over a year in advance and he was very easy to get a hold of for the first few months. Once he got our deposit we didn’t speak until a few months before the wedding. He became difficult to reach. I had to reach out multiple times to coordinate a vegan alternative and ask questions. He claimed he never got any of my emails, Using the same email address we used when we were first booking. Every time we spoke my concerns were quickly resolved and I felt good going into the wedding. He even let us change the number of guests and use our left over deposit towards the tip for servers.Once at the wedding it was his associate who was there. Not John. Our cocktail hour food was great. No complaints and the display was beautiful. The vegan meal discussed was not what was served. Instead it was a middle eastern dish, hummus and some grape leaf things. The vegans liked it but I’m still disappointed that the change wasn’t discussed. As for the filet and chicken... the filet was more like a brisket and my piece was almost all fat. I took two bites and gave up. The chicken was bland. The veggies and potatoes were steamed and had absolutely no flavor or seasoning. The rolls were stale and old. I was told when my guests asked for salt and pepper, they were told we “didn’t order that”. So they didn’t bring any salt and pepper shakers. The caterer had to go into the restaurant of our venue and got 1 shaker and was walking it around to the tables. How embarrassing!!! The food was absolutely not what we tasted at the tasting and I was mortified that I served my guests such terrible food. They did leave us all the leftovers as discussed. All in all you get what you pay for. We thought we found a genuine guy who wasn’t trying to up charge some chicken but really we should’ve just paid out the butt for good food. I would not recommend Le Fox catering and wish I would’ve found someone else.
Hampton East Mesa
Good but not great. We chose LeFox Catering for our wedding a few months ago. They were ok but at the end of the day overall we were disappointed which prompted me to write this review. Our first meeting was with Ray (a partner of John), they operate out of the kitchen in a mexican restaurant in a sketchy part of town, we didn't let that deter us because there prices were amazing. The food at the tasting was also amazing, we booked the number one seller package option and the Bacon Wrapped Filet served to us at the tasting was restaurant quality steak and a very thick cut of filet mignon. It seemed too good to be true (which you know what they say) so I asked before we booked (twice) that the food we were presented at the tasting would be exactly the food our guests would receive at the wedding. I was told yes by Ray not once but twice, and to be clear I specifically asked about the size and quality of the filet, making sure it would be the same. Our final deposit was due 30 days prior as per the contract. The owner John called me 6 weeks before to get me to pay, calling me several hours a day at off times, calling multiple times in a row, almost seeming desperate for the money. This raised a red flag for me wondering do they rob peter to pay paul? (i.e. am I being asked to pay early so they can cover someones wedding this weekend? If so, I needed to rely on another bride to pay when it came to mine) I reminded John the contract was 30 days and he told me it was important I pay it now (there is a very cheesy used car salesman vibe to John) After going back online to read reviews just to make sure no other bride got scammed as I had not read the reviews in a while, I didn't see anything negative so I agreed to pay now even though it was 2 weeks before it was due. Some things that were positive included John letting me drop the number of my guests after my RSVP's came in (I was afraid I would never see the refund as it never appeared after I was promised for a month) so I negotiated a couple additional items with Ray at the last minute in lieu of a refund (as I suspected I wouldn't receive one from past reviews). They did accommodate the extra items which was helpful. The biggest disappointment came from the day of the event. The filet served to myself and my guests were very thin slices and not even close to what we tasted and what was promised, In addition it shreadded apart and did not have the texture of steak, brisket like almost. The chicken was VERY dry, even the plates that were served to my husband and myself which should have been the freshest, I knew if that is what we got, everyone's chicken was dry. The potatoes and vegetables were good, the rolls were not catering quality, they were kings hawiann. The worst and final thing was I had a guest who was arriving late, I approached Ray as he was about to break down the buffet and asked him to save a plate for this guest (a guest I had paid for) and he seemed bothered and frustrated by me even asking. He said he would put one aside. When the guest arrived my planner went into the kitchen to get his food and not only was there no plate saved, not in the warmer or the fridge or anywhere to be found, LeFox was packed up and gone. Overall, the food was disappointing, the quality you will see at the tasting is not what you will get. You really do get what you pay for so if you are looking to save money this company will do that for you but if you want high quality food and a high quality staff, go elsewhere. I personally would not recommend them or book them for any future events.
Stephanie LaClair
Le Fox Catering catered my food for our wedding on 1/19/19. I cannot express how incredible, fresh, and delicious our food was!!! Our guests were obsessed with our appetizers as well as our bbq buffet! The servers and chef worked extremely efficiently and you could tell that their passion was to make everyone happy and satisfied 100%. Im so thankful for randomly finding this catering company! From the tasting, to working with the owner, everything went so effortlessly! Thank you guys again for making my day so special!
teresa fleming
I would not use LE FOX CATERING! TYPICAL BATE AND SWITCH! I am so disappointed! We Hired them for my daughters wedding and not only was the food NOT What was presented at the tasting but the entire thing was a sh...t show! The So called Prime Rib was horrible! Not Prime Rib! More like a roast or something! The carrots were hard the chicken was gross and cold. The Appetizers were a joke. Lack of presentation! John had a staff of 4 kids working for him that did not do a good job at all! ( we tipped them anyway) we feel john should have stepped up to guide them but he did no such thing. The kids were under age and serving alcohol! Not to mention, they were dressed in hooded sweatshirts that they never took off their heads. We had to ask them to get more silverware for the tables during dinner. We continually asked for them to please clear the dirty dishes and when they finally did, it was during the toast and literally at the Bride and Grooms table!Unbelievable! When the champagne was served for the toast they didn't even serve the bridal party one single glass! John raved about his hot chocolate bar and nacho bar. We ordered both. The hot chocolate bar consisted of a can of whip cream and a container of hot chocolate and to be honest I don't know how many people got hot chocolate because we were told they ran out. Again poor presentation! The Nacho bar was suppose to be set up as a surprise for the groom. When it came time, the kids put out a bowl of chips salsa and cheese and people started eating that right out of those bowls no plates! It was probably 15 minutes later they brought the other ingredients out and just put them on the table and also brought the can of cheese out to try and refill. AGAIN lack of presentation. When people realized there was a so called (nacho bar) there wasn't any cheese left to go on their nachos. So embarrassing! We ordered gold chargers and they brought silver! We had to make due and my daughter was not happy about that at all. John did give us 70 bucks and said I owe you 40 for the charger mistake. If the chargers were the only problem well that wouldn't be that big of a deal. People make mistakes, but it was just one thing after another. The kitchen was such a disaster we could not believe our eyes there was food slopped from one end to the other! John reached out to my daughter and acknowledged the (Nacho bar) disaster. He offered to bring a nacho bar to her new husbands work......well he works out of state. No office to go to. Ok one point for offering John! ....$$$$ talks and BS walks! My daughter sent John a text letting him know how she felt and never got a response. Oh! There are so many things that went wrong I forgot to say we ordered and paid for iced tea and lemonade......they did not have either one. Thank Goodness we baught a ton of drinks ourselves. I hate doing a review like this but I feel we were cheated! We paid a lot of money and did not get at all what we were promised. I am so embarrassed and disappointed and I do expect a partial refund. With Bate and Switch I should get a full refund, but I am decent enough to except a partial refund. Lets see if that happens.
Brandi Fleming
Unfortunately, Chris works out of state so that wouldn't be possible. And honestly we were really disappointed with a lot of things. We had no tea and lemonade that was supposed to be a part of the meal. My cousin asked for hot chocolate for her son and was told it was gone, yet my mom was told there was plenty for the entire night. My wedding party table didn't get any champagne for the toast yet yesterday we found 8 bottles left over. Not only did we have silver chargers, 1 whole table didn't even have them and we had less people than we paid for. Silverware and glasses were dirty. Chicken was cold, carrots were not cooked. Horseradish came out after meal was started and it had to be asked for. Dishes were not cleared until it was asked 5 times.The 14 YEAR old who was serving alcohol cut the limes on the venues tablecloth and sliced it all up which we now have to pay for. The kitchen was FILTHY. My maid of honor spent over an hour yesterday morning cleaning up what I thought would be taken care of by your staff considering it was their mess. Also, when asked to place cookies on each table, there were supposed to be 24 extra cookies. We had 2 left. When we arrived at the venue yesterday morning, there were half eaten cookies and a bottle of champagne behind the venue where your staff was. Ghe staff was not professionally dressed, one kid kept his "moist" hoodie on his head the entire night. Chris and I as well as my parents feel the food served including portion size was not what we were shown at the tasting. We put a deposit down 17 months ahead of time to ensure we had a great meal for our guests and that was not what was delivered. We paid over $4000 and were highly disappointed.
Felicia Coleman
I have tried contacting John several times since December of 2018, to inform him that my wedding in April of 2019 was canceled. I have called several times to the point I have lost count of how many times I have tried to call him and left several voicemails as well. I have also emailed him 5-6 times and I have not received a response to this day. In the contract it specifically states "If cancellation of event is within 30 days or more refund of deposit is fully refunded."Of course, the beginning of the process John was super nice and said if we needed anything to contact him. Now, that our event is canceled, he will not respond and I am assuming unwilling to follow Le'Fox's contract and refund our deposit. I have also filed a complaint with the BBB.
Used them for a corporate event and they did an amazing job!!! The food was fresh and delicious.Recommended 5*!!!
Omar S.
Weddings can be very stressful!!! Le'Fox Catering took so much stress away, we were on wedding wire and ran into Le Fox Catering, we called them and spoke with Ray, he was amazing. Ray not only helped us plan everything but even cooked us some very very good food to test!! Everyone at my wedding was full and happy, the wedding looked really good and Rays team did an amazing job setting up the tables food alcohol and clean up was fast and amazing! To sum it up they are one of the best companies I've dealt with and i'm very happy we went with Le' Fox Catering, They truly have a passion for cooking and making wedding pop!!
Jonathan G.
Surprised at the mixed reviews, we used them for our wedding in April and the food was really really good (tortellini in particular). They also brought additional burners for people who wanted their meat cooked extra and I thought that was a good touch. The food didn't look exactly the way it was shown at the tasting but we expected that and the price was really unbeatable. They left behind a ton of leftovers wrapped up nice and tidy. We dealt with Ray for the most part and he was easy to work with. The staff he had were all college kids and were very friendly and worked hard.
Lisa M.
We found Le Fox Catering on wedding wire and they had great reviews. We met with John for a tasting and the food was amazing. He was very reasonable priced and open to making substitutions. We thought we had hit the jackpot. We booked him over a year in advance and he was very easy to get a hold of for the first few months. Once he got our deposit we didn't speak until a few months before the wedding. He became difficult to reach. I had to reach out multiple times to coordinate a vegan alternative and ask questions. He claimed he never got any of my emails, Using the same email address we used when we were first booking. Every time we spoke my concerns were quickly resolved and I felt good going into the wedding. He even let us change the number of guests and use our left over deposit towards the tip for servers. Once at the wedding it was his associate who was there. Not John. Our cocktail hour food was great. No complaints and the display was beautiful. The vegan meal discussed was not what was served. Instead it was a middle eastern dish, hummus and some grape leaf things. The vegans liked it but I'm still disappointed that the change wasn't discussed. As for the filet and chicken... the filet was more like a brisket and my piece was almost all fat. I took two bites and gave up. The chicken was bland. The veggies and potatoes were steamed and had absolutely no flavor or seasoning. The rolls were stale and old. I was told when my guests asked for salt and pepper, they were told we "didn't order that". So they didn't bring any salt and pepper shakers. The caterer had to go into the restaurant of our venue and got 1 shaker and was walking it around to the tables. How embarrassing!!! The food was absolutely not what we tasted at the tasting and I was mortified that I served my guests such terrible food. They did leave us all the leftovers as discussed. All in all you get what you pay for. We thought we found a genuine guy who wasn't trying to up charge some chicken but really we should've just paid out the butt for good food. I would not recommend Le Fox catering and wish I would've found someone else.
Jeff P.
Attended a wedding in Chandler last night and the food was great. Awesome presentation and the pork was great.
The owners of this business have no problem taking your deposit and ghosting you. Check their BBB rating and avoid at all costs.
Le Fox is one of the best, if not THE best, caterers in the valley. I used them for my wedding in March of 2017, we had over 100 people and their service was professional and the food was DELICIOUS! I recently used them again for my office's holiday party. We had over 100 guests and for this event. I worked with Ray, he was so kind and accommodating to all my crazy last minute requests (like the night of the event finding out one employee had a severe mushroom allergy and Ray changed the menu without batting an eye about it), he made sure our dessert bar was 100% nut free due to another person's allergies and he added a small amount of vegetarian dishes with no trouble at all. He was easy to communicate with, made sure we had everything we needed including all the glassware, disposable dishes, and drinks for the event. The food is absolutely, hands down delicious. He had a carving station set up for us (which looked amazing) where he served filet mignon wrapped with bacon or without. We had champagne cream roasted chicken breasts, meatballs, mashed potatoes, roasted mixed veggies, fresh rolls, salad with dressing options, a gorgeous fruit platter and decadent cheese board. The desserts were delicious and everything was served hot. The price was unbeatable, other catering companies were more expensive for less food and no servers or drinks. Le Fox brought servers, iced tea, lemonade, a coffee bar, and water goblets. The servers stayed the whole event and everything was built into the price, including gratuities. I will never use another catering company for my events. I wholeheartedly recommend them for your wedding, corporate gatherings, parties, or any event where you need great food, excellent service, and a true professional catering experience.
Our family just celebrated a long & overdo Reunion this past weekend. We had the pleasure of Le'Fox catering, Freda & Ray and their staff provide the most delicious meal ever! I happened to find them at the Wedding Expo held in January at the Phoenix convention and let me tell you, this was indeed as stress free category that I was tasked with. I commend them for the open communication with me from day 1. They responded to me the same day each and every time I had a question. They also prepared a special tasting for us the day before their vacation! The customer service given to us was superb and I can't thank them enough. The food choices were plenty, affordable for all Budgets and had options for special diet needs. The food was absolutely amazing, they delivered exactly what was promised, A Fabulous Meal ! Our event started with appetizers of coconut shrimp, a Beautiful display of fresh fruit and BBQ meatballs. Lemonade and Ice tea accompanied throughout the evening. Our main course ; Chicken Piccata and Beef tenderloin, mashed potatoes, steamed veggies, salad and dinner rolls! The beef tenderloin was so tender , it literally melted in your mouth. We opted for mashed potatoes for consideration of all of our guest however, their scalloped potatoes are Heaven!! Our guest raved over the tastiness if the food. The day of event, they arrived in time and were prepared, they helped us with a time line for appetizers and dinner and we ran over with some of our agenda items. They didn't even blink an eye that we delayed the agenda, they were so accommodating it was just unbelievable. They cleaned up during and after our meals and they even cleaned the kitchen at the venue, which they did not have to at all. All around Wonderful Experience and we will refer them & we most definitely will reach out to Them for any of our future events. Thank you Le' Fox Catering! Well done!
Le Fox catered our wedding a couple of weeks ago and it was absolutely wonderful. The food was very good, more than enough for each guest plus we had plenty leftover. The best part was when we were served and there was a special flower ? on each plate. It was set up so beautiful and couldn’t be happier! My husband and I as well as many of our guests couldn’t stop talking about the meatballs too - we highly recommend adding that as an app! We are very happy with everything and so glad we choose le Fox, we already have our friends asking for their their info for their own events. Thanks guys, great job!
We found Le Fox Catering on wedding wire and they had great reviews. We met with John for a tasting and the food was amazing. He was very reasonable priced and open to making substitutions. We thought we had hit the jackpot. We booked him over a year in advance and he was very easy to get a hold of for the first few months. Once he got our deposit we didn’t speak until a few months before the wedding. He became difficult to reach. I had to reach out multiple times to coordinate a vegan alternative and ask questions. He claimed he never got any of my emails, Using the same email address we used when we were first booking. Every time we spoke my concerns were quickly resolved and I felt good going into the wedding. He even let us change the number of guests and use our left over deposit towards the tip for servers.Once at the wedding it was his associate who was there. Not John. Our cocktail hour food was great. No complaints and the display was beautiful. The vegan meal discussed was not what was served. Instead it was a middle eastern dish, hummus and some grape leaf things. The vegans liked it but I’m still disappointed that the change wasn’t discussed. As for the filet and chicken... the filet was more like a brisket and my piece was almost all fat. I took two bites and gave up. The chicken was bland. The veggies and potatoes were steamed and had absolutely no flavor or seasoning. The rolls were stale and old. I was told when my guests asked for salt and pepper, they were told we “didn’t order that”. So they didn’t bring any salt and pepper shakers. The caterer had to go into the restaurant of our venue and got 1 shaker and was walking it around to the tables. How embarrassing!!! The food was absolutely not what we tasted at the tasting and I was mortified that I served my guests such terrible food. They did leave us all the leftovers as discussed. All in all you get what you pay for. We thought we found a genuine guy who wasn’t trying to up charge some chicken but really we should’ve just paid out the butt for good food. I would not recommend Le Fox catering and wish I would’ve found someone else.
Good but not great. We chose LeFox Catering for our wedding a few months ago. They were ok but at the end of the day overall we were disappointed which prompted me to write this review. Our first meeting was with Ray (a partner of John), they operate out of the kitchen in a mexican restaurant in a sketchy part of town, we didn't let that deter us because there prices were amazing. The food at the tasting was also amazing, we booked the number one seller package option and the Bacon Wrapped Filet served to us at the tasting was restaurant quality steak and a very thick cut of filet mignon. It seemed too good to be true (which you know what they say) so I asked before we booked (twice) that the food we were presented at the tasting would be exactly the food our guests would receive at the wedding. I was told yes by Ray not once but twice, and to be clear I specifically asked about the size and quality of the filet, making sure it would be the same. Our final deposit was due 30 days prior as per the contract. The owner John called me 6 weeks before to get me to pay, calling me several hours a day at off times, calling multiple times in a row, almost seeming desperate for the money. This raised a red flag for me wondering do they rob peter to pay paul? (i.e. am I being asked to pay early so they can cover someones wedding this weekend? If so, I needed to rely on another bride to pay when it came to mine) I reminded John the contract was 30 days and he told me it was important I pay it now (there is a very cheesy used car salesman vibe to John) After going back online to read reviews just to make sure no other bride got scammed as I had not read the reviews in a while, I didn't see anything negative so I agreed to pay now even though it was 2 weeks before it was due. Some things that were positive included John letting me drop the number of my guests after my RSVP's came in (I was afraid I would never see the refund as it never appeared after I was promised for a month) so I negotiated a couple additional items with Ray at the last minute in lieu of a refund (as I suspected I wouldn't receive one from past reviews). They did accommodate the extra items which was helpful. The biggest disappointment came from the day of the event. The filet served to myself and my guests were very thin slices and not even close to what we tasted and what was promised, In addition it shreadded apart and did not have the texture of steak, brisket like almost. The chicken was VERY dry, even the plates that were served to my husband and myself which should have been the freshest, I knew if that is what we got, everyone's chicken was dry. The potatoes and vegetables were good, the rolls were not catering quality, they were kings hawiann. The worst and final thing was I had a guest who was arriving late, I approached Ray as he was about to break down the buffet and asked him to save a plate for this guest (a guest I had paid for) and he seemed bothered and frustrated by me even asking. He said he would put one aside. When the guest arrived my planner went into the kitchen to get his food and not only was there no plate saved, not in the warmer or the fridge or anywhere to be found, LeFox was packed up and gone. Overall, the food was disappointing, the quality you will see at the tasting is not what you will get. You really do get what you pay for so if you are looking to save money this company will do that for you but if you want high quality food and a high quality staff, go elsewhere. I personally would not recommend them or book them for any future events.
Le Fox Catering catered my food for our wedding on 1/19/19. I cannot express how incredible, fresh, and delicious our food was!!! Our guests were obsessed with our appetizers as well as our bbq buffet! The servers and chef worked extremely efficiently and you could tell that their passion was to make everyone happy and satisfied 100%. Im so thankful for randomly finding this catering company! From the tasting, to working with the owner, everything went so effortlessly! Thank you guys again for making my day so special!
I would not use LE FOX CATERING! TYPICAL BATE AND SWITCH! I am so disappointed! We Hired them for my daughters wedding and not only was the food NOT What was presented at the tasting but the entire thing was a sh...t show! The So called Prime Rib was horrible! Not Prime Rib! More like a roast or something! The carrots were hard the chicken was gross and cold. The Appetizers were a joke. Lack of presentation! John had a staff of 4 kids working for him that did not do a good job at all! ( we tipped them anyway) we feel john should have stepped up to guide them but he did no such thing. The kids were under age and serving alcohol! Not to mention, they were dressed in hooded sweatshirts that they never took off their heads. We had to ask them to get more silverware for the tables during dinner. We continually asked for them to please clear the dirty dishes and when they finally did, it was during the toast and literally at the Bride and Grooms table!Unbelievable! When the champagne was served for the toast they didn't even serve the bridal party one single glass! John raved about his hot chocolate bar and nacho bar. We ordered both. The hot chocolate bar consisted of a can of whip cream and a container of hot chocolate and to be honest I don't know how many people got hot chocolate because we were told they ran out. Again poor presentation! The Nacho bar was suppose to be set up as a surprise for the groom. When it came time, the kids put out a bowl of chips salsa and cheese and people started eating that right out of those bowls no plates! It was probably 15 minutes later they brought the other ingredients out and just put them on the table and also brought the can of cheese out to try and refill. AGAIN lack of presentation. When people realized there was a so called (nacho bar) there wasn't any cheese left to go on their nachos. So embarrassing! We ordered gold chargers and they brought silver! We had to make due and my daughter was not happy about that at all. John did give us 70 bucks and said I owe you 40 for the charger mistake. If the chargers were the only problem well that wouldn't be that big of a deal. People make mistakes, but it was just one thing after another. The kitchen was such a disaster we could not believe our eyes there was food slopped from one end to the other! John reached out to my daughter and acknowledged the (Nacho bar) disaster. He offered to bring a nacho bar to her new husbands work......well he works out of state. No office to go to. Ok one point for offering John! ....$$$$ talks and BS walks! My daughter sent John a text letting him know how she felt and never got a response. Oh! There are so many things that went wrong I forgot to say we ordered and paid for iced tea and lemonade......they did not have either one. Thank Goodness we baught a ton of drinks ourselves. I hate doing a review like this but I feel we were cheated! We paid a lot of money and did not get at all what we were promised. I am so embarrassed and disappointed and I do expect a partial refund. With Bate and Switch I should get a full refund, but I am decent enough to except a partial refund. Lets see if that happens.
Unfortunately, Chris works out of state so that wouldn't be possible. And honestly we were really disappointed with a lot of things. We had no tea and lemonade that was supposed to be a part of the meal. My cousin asked for hot chocolate for her son and was told it was gone, yet my mom was told there was plenty for the entire night. My wedding party table didn't get any champagne for the toast yet yesterday we found 8 bottles left over. Not only did we have silver chargers, 1 whole table didn't even have them and we had less people than we paid for. Silverware and glasses were dirty. Chicken was cold, carrots were not cooked. Horseradish came out after meal was started and it had to be asked for. Dishes were not cleared until it was asked 5 times.The 14 YEAR old who was serving alcohol cut the limes on the venues tablecloth and sliced it all up which we now have to pay for. The kitchen was FILTHY. My maid of honor spent over an hour yesterday morning cleaning up what I thought would be taken care of by your staff considering it was their mess. Also, when asked to place cookies on each table, there were supposed to be 24 extra cookies. We had 2 left. When we arrived at the venue yesterday morning, there were half eaten cookies and a bottle of champagne behind the venue where your staff was. Ghe staff was not professionally dressed, one kid kept his "moist" hoodie on his head the entire night. Chris and I as well as my parents feel the food served including portion size was not what we were shown at the tasting. We put a deposit down 17 months ahead of time to ensure we had a great meal for our guests and that was not what was delivered. We paid over $4000 and were highly disappointed.
I have tried contacting John several times since December of 2018, to inform him that my wedding in April of 2019 was canceled. I have called several times to the point I have lost count of how many times I have tried to call him and left several voicemails as well. I have also emailed him 5-6 times and I have not received a response to this day. In the contract it specifically states "If cancellation of event is within 30 days or more refund of deposit is fully refunded."Of course, the beginning of the process John was super nice and said if we needed anything to contact him. Now, that our event is canceled, he will not respond and I am assuming unwilling to follow Le'Fox's contract and refund our deposit. I have also filed a complaint with the BBB.
Restaurantji Recommends
Used them for a corporate event and they did an amazing job!!! The food was fresh and delicious.Recommended 5*!!!
Weddings can be very stressful!!! Le'Fox Catering took so much stress away, we were on wedding wire and ran into Le Fox Catering, we called them and spoke with Ray, he was amazing. Ray not only helped us plan everything but even cooked us some very very good food to test!! Everyone at my wedding was full and happy, the wedding looked really good and Rays team did an amazing job setting up the tables food alcohol and clean up was fast and amazing! To sum it up they are one of the best companies I've dealt with and i'm very happy we went with Le' Fox Catering, They truly have a passion for cooking and making wedding pop!!
Surprised at the mixed reviews, we used them for our wedding in April and the food was really really good (tortellini in particular). They also brought additional burners for people who wanted their meat cooked extra and I thought that was a good touch. The food didn't look exactly the way it was shown at the tasting but we expected that and the price was really unbeatable. They left behind a ton of leftovers wrapped up nice and tidy. We dealt with Ray for the most part and he was easy to work with. The staff he had were all college kids and were very friendly and worked hard.
We found Le Fox Catering on wedding wire and they had great reviews. We met with John for a tasting and the food was amazing. He was very reasonable priced and open to making substitutions. We thought we had hit the jackpot. We booked him over a year in advance and he was very easy to get a hold of for the first few months. Once he got our deposit we didn't speak until a few months before the wedding. He became difficult to reach. I had to reach out multiple times to coordinate a vegan alternative and ask questions. He claimed he never got any of my emails, Using the same email address we used when we were first booking. Every time we spoke my concerns were quickly resolved and I felt good going into the wedding. He even let us change the number of guests and use our left over deposit towards the tip for servers. Once at the wedding it was his associate who was there. Not John. Our cocktail hour food was great. No complaints and the display was beautiful. The vegan meal discussed was not what was served. Instead it was a middle eastern dish, hummus and some grape leaf things. The vegans liked it but I'm still disappointed that the change wasn't discussed. As for the filet and chicken... the filet was more like a brisket and my piece was almost all fat. I took two bites and gave up. The chicken was bland. The veggies and potatoes were steamed and had absolutely no flavor or seasoning. The rolls were stale and old. I was told when my guests asked for salt and pepper, they were told we "didn't order that". So they didn't bring any salt and pepper shakers. The caterer had to go into the restaurant of our venue and got 1 shaker and was walking it around to the tables. How embarrassing!!! The food was absolutely not what we tasted at the tasting and I was mortified that I served my guests such terrible food. They did leave us all the leftovers as discussed. All in all you get what you pay for. We thought we found a genuine guy who wasn't trying to up charge some chicken but really we should've just paid out the butt for good food. I would not recommend Le Fox catering and wish I would've found someone else.
Attended a wedding in Chandler last night and the food was great. Awesome presentation and the pork was great.