Great little place 50's motive. Good food and service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Cheryl Washington
We saw an interview on Fox Channel 10 at the Chandler location for a good burger and decided to visit a couple of days later. Wanted to order their fish sandwich along with a double burger and to my dismay they were out of their fish! Really, they were just given a big time interview on TV and to be out of an item, shame on them ( I can say that 'cause I used to own a franchise sub shop and that' a big no-no). Only two young kids working there and both had attitudes. Ordered a milkshake instead of the fish sandwich and was the BEST milkshake I'd ever had. Double burger tasted a little weird and immediately upset the stomach of the person who ate it. Not impressed but decided to try a different location.Second visit was at the Southern location and everything in the order was fine.Third visit was again at the Southern location and boy did they flub on the milkshakes. Had to wait a few extra minutes 'cause they had to turn the chiller on (It was only 2:30 in the afternoon - why was it even off). Got home and sat down with the shakes and they were so watery it was almost disgusting. Called and asked to speak with a manager and the young gal said they weren't there. Asked when they would be and she didn't know but said they might be at their other location in Chandler. Asked for the managers name, she hesitated and didn't want to tell me and I said just his first name so I know who to ask for at the Chandler location. She then said you tell me a name and I'll tell you if that's their name. WHAT, is this a game! I said if I knew their name I would have asked for them to begin with. She needs some serious Customer Service etiquette. I told her if she didn't tell me their first name that when I do finally talk to them I'd complain about her. She gave me his name and I proceeded to call the Chandler location. They said he'd be in around 3:30 that afternoon. Called back later after 3:30 and the phone just rang and rang and rang and no one ever answered. WOWDecided just to NEVER give them any more of our money.On a whim decided to try calling one more time about two weeks later to the Chandler location and was able to talk to an assistant and has graciously offered to make it right with us. We will stop back in to see how that order goes.
Atmosphere: 3
Food: 2
Service: 2
Andrea Angerer RN (Dre)
They have awesome shakes!
Atmosphere: 5
Food: 5
Service: 5
Luna Hernadez
Fifties style atmosphere is nice but is overshadowed by the disappointing service and even more disappointing food. My husband and I were patient when we arrived knowing they had a line of about 3 cars in the drive thru. Seeing that only one employee was given the task of taking orders for both the drive thru and the dine in, we didnt mind waiting a while to get our order taken especially since it was our first time there and we hadn't chosen what to eat yet. Once we placed the order, we cleaned off our own table so that we could sit then we saw that the order had been taken incorrectly on our receipt, later someone did ask if the order was correct and we did correct them before we actually got our food. About 30 minutes,another 5 or so cars and almost being given someone else's order later, our food arrived. Our food was cold, the sweet potato fries were severely under portioned for the price and some how burned but cold and soggy at the same time, as if they had been sitting for a long time. On top of that part of the meal was incorrect even after having corrected the employees error. Though we were completely dissatisfied we did finish our food since we paid almost 50 dollers for two meals and a 20% tip that was clearly undeserved. Unfortunately lennys has a no refund policy which also led us to finishing the extremely disappointing meal. The prices on the board dont match what you pay even if you account for tax and any substitutions.from what we saw I guess we should have gotten just shakes or other sweets since apparently it takes 3 employees working on the same thing to make 2 shakes and an icecream one at a time; so maybe that would have been correct if we had ordered it. After everything, on the way out I noticed their trash can was completely overflowing. All in all, we would have spent less, gotten better service, and hot food at burger king. But who knows maybe they just had a tough night with the dinner rush.
First and last time I order anything from this. When people can't ecen get a chilli cheese dog and zucchini right, thats bad ! Both hot dogs were cold and the zucchini wasn't cook all the way through. I was the only person in line so they werent busy at all. Don't waste your money here, its trash.
Food: 1
Service: 1
Lilliana Heredia
great specials good taste fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich, Chili Cheese, Hamburger
M R.
One hour from order time to when food was brought out. Ridiculous!! Food greasy and subpar. Avoid at all costs.
Cassie Smart
Their food is always fresh and delicious! Love their burgers and fries. Great service, too.
Atmosphere: 5
Food: 5
Service: 5
Stephen Regginello
1st visit, from Maricopa. Really good BLT. Love the "jukebox" music.
Great little place 50's motive. Good food and service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
We saw an interview on Fox Channel 10 at the Chandler location for a good burger and decided to visit a couple of days later. Wanted to order their fish sandwich along with a double burger and to my dismay they were out of their fish! Really, they were just given a big time interview on TV and to be out of an item, shame on them ( I can say that 'cause I used to own a franchise sub shop and that' a big no-no). Only two young kids working there and both had attitudes. Ordered a milkshake instead of the fish sandwich and was the BEST milkshake I'd ever had. Double burger tasted a little weird and immediately upset the stomach of the person who ate it. Not impressed but decided to try a different location.Second visit was at the Southern location and everything in the order was fine.Third visit was again at the Southern location and boy did they flub on the milkshakes. Had to wait a few extra minutes 'cause they had to turn the chiller on (It was only 2:30 in the afternoon - why was it even off). Got home and sat down with the shakes and they were so watery it was almost disgusting. Called and asked to speak with a manager and the young gal said they weren't there. Asked when they would be and she didn't know but said they might be at their other location in Chandler. Asked for the managers name, she hesitated and didn't want to tell me and I said just his first name so I know who to ask for at the Chandler location. She then said you tell me a name and I'll tell you if that's their name. WHAT, is this a game! I said if I knew their name I would have asked for them to begin with. She needs some serious Customer Service etiquette. I told her if she didn't tell me their first name that when I do finally talk to them I'd complain about her. She gave me his name and I proceeded to call the Chandler location. They said he'd be in around 3:30 that afternoon. Called back later after 3:30 and the phone just rang and rang and rang and no one ever answered. WOWDecided just to NEVER give them any more of our money.On a whim decided to try calling one more time about two weeks later to the Chandler location and was able to talk to an assistant and has graciously offered to make it right with us. We will stop back in to see how that order goes.
Atmosphere: 3
Food: 2
Service: 2
They have awesome shakes!
Atmosphere: 5
Food: 5
Service: 5
Fifties style atmosphere is nice but is overshadowed by the disappointing service and even more disappointing food. My husband and I were patient when we arrived knowing they had a line of about 3 cars in the drive thru. Seeing that only one employee was given the task of taking orders for both the drive thru and the dine in, we didnt mind waiting a while to get our order taken especially since it was our first time there and we hadn't chosen what to eat yet. Once we placed the order, we cleaned off our own table so that we could sit then we saw that the order had been taken incorrectly on our receipt, later someone did ask if the order was correct and we did correct them before we actually got our food. About 30 minutes,another 5 or so cars and almost being given someone else's order later, our food arrived. Our food was cold, the sweet potato fries were severely under portioned for the price and some how burned but cold and soggy at the same time, as if they had been sitting for a long time. On top of that part of the meal was incorrect even after having corrected the employees error. Though we were completely dissatisfied we did finish our food since we paid almost 50 dollers for two meals and a 20% tip that was clearly undeserved. Unfortunately lennys has a no refund policy which also led us to finishing the extremely disappointing meal. The prices on the board dont match what you pay even if you account for tax and any substitutions.from what we saw I guess we should have gotten just shakes or other sweets since apparently it takes 3 employees working on the same thing to make 2 shakes and an icecream one at a time; so maybe that would have been correct if we had ordered it. After everything, on the way out I noticed their trash can was completely overflowing. All in all, we would have spent less, gotten better service, and hot food at burger king. But who knows maybe they just had a tough night with the dinner rush.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Cheese Fries, Double Burger, Mexican Burger, Sweet Potato Fries
First and last time I order anything from this. When people can't ecen get a chilli cheese dog and zucchini right, thats bad ! Both hot dogs were cold and the zucchini wasn't cook all the way through. I was the only person in line so they werent busy at all. Don't waste your money here, its trash.
Food: 1
Service: 1
great specials good taste fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich, Chili Cheese, Hamburger
One hour from order time to when food was brought out. Ridiculous!! Food greasy and subpar. Avoid at all costs.
Their food is always fresh and delicious! Love their burgers and fries. Great service, too.
Atmosphere: 5
Food: 5
Service: 5
1st visit, from Maricopa. Really good BLT. Love the "jukebox" music.
Atmosphere: 5
Food: 4
Service: 4
Just not worth the
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
Nicolas was very helpful. Good experience!
Great rootbeer floats!
Atmosphere: 5
Food: 5
Service: 5
Takes hours
Great food and great atmosphere! Definitely recommend the green chili cheeseburger!!! Great job! Keep up the great work Mesa location!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ranch Burger, Burger, Chili
We went there a week ago and loved it. Will be our regular Saturday nite place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger