Lin's Grand Buffet - Mesa
1215 S Ellsworth Rd, Mesa
(480) 466-7011
Recent Reviews
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The food selection are not many. The sushis are not made right in front of you. The Sevice Attendant is very good. She makes sure that she rounds the tables she served for anything at all. The buffet is very small and there are sections that are closed
Atmosphere: 5
Food: 3
Service: 5
I live in a 55+ community, we often go out in large groups for lunch, today we had 20 people signed up to have lunch at Lin’s Grand Buffet on Ellsworth in Mesa. When the restaurant opened at 10:30 AM, I called to let them know that we were having a group of 20 show up at 11:30 AM, I knew the restaurant didn’t take reservations, we’ve eaten there many times before, but the past managers always seemed appreciative of a heads up so they can alert the kitchen, but today was different, when I spoke to the manager on the phone, she seemed irritated that I would even call, she snapped at me and told me they don’t take reservations, I explained that I was aware of their policy, and I was only calling to give her a heads up.
At 11:20 when I showed up, there was six people from our group that had already shown up and paid for their lunch, I went up to the counter to pay for my lunch, the cashier and I had a brief exchange about where we would be sitting, the manager came over and told us that we were not going to be seated until the entire party showed up, I explained that there are several people that may come in a little late, but I would appreciate the rest of us sitting down to start our meals since it is served buffet style.
I went over to put the tables together for 10 people to sit down, as I had been directed, as I was doing this several more people came in from our group, so we were able to start filling that first table of 10. The manager came over, she seemed very upset that I was putting the tables together, she was obviously unaware that the cashier had told me that that would be the best scenario for us…..the manager then asked me to leave the restaurant!
Surely she couldn’t be serious, I hadn’t done anything wrong except put two tables together that were previously 4 feet apart from each other!
I went and got some food and sat down and began to eat, she came over and told me again to leave the restaurant, and then she proceeded to call the police!
I’ll be 70 years old next year, I was not a threat to this woman or her staff, the tables that we put together were far from any other customers, as there was only five occupied tables in the whole restaurant, the restaurant was 95% empty!
The police officers showed up, they escorted me out of the restaurant, with much embarrassment and humiliation, I encouraged the rest of my group to complete their lunch, one couple did decide to leave with me.
I’m still in disbelief that a manager would throw out a customer who comes there on an average of twice a month, usually with large groups, bringing much business to their restaurant!
So long as that manager is employed by the restaurant, I will not be returning there with the groups that I host on our luncheons!
The three of us left the restaurant, we found a much better restaurant 3/4 of a mile up the street called Lotus Garden Chinese Cuisine, the food was fantastic, generous portions, good prices, and the staff was awesome!
Attached are the photos of the empty Lin’s Grand Buffet, I can understand now why the place was so empty…..poor management!!! I can’t give any stars for the food or the atmosphere because I didn’t get to have any food, and the atmosphere was darkened thanks to the manager.
Service: 1
Probably the best Chinese Buffet I have ever been to. The food was delicious. Needs some redecorating n a paint touch up inside but other wise a nice place. Clean and staff were pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfly, Beef with Broccoli, Sauteed Mushrooms Entree 炒蘑菇
Lin's response was all for show. I never heard a single thing from them and definitely won't go back now. They're a half mile from my home. I'll gladly travel MILES to avoid them now.
Replied to their request below and no response.
Half the food was luke warm, but over all decent. Minimal choices compared to other asian buffets in the area. Service is extremely minimal. China City and Woo Chi are better. We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Thought the options were good. Tasty
Atmosphere: 5
Food: 4
Service: 4
Excellent fresh hot food and no wait !!
Atmosphere: 5
Food: 5
Service: 5
My new favorite place to go and so many choices
Atmosphere: 5
Food: 5
Service: 5
We love Lin's. And are happy that they are opening one closer to our home soon.
Atmosphere: 5
Food: 5
Service: 5
Great selection
I really need to elaborate here. For the price now of a burger, fries, and a drink I can have a great lunch with a large variety. Great value and food quality...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We always like the variety available. Today the dumplings, green beans, baked fish, and chocolate ice cream were so satisfying!
Atmosphere: 3
Food: 3
Service: 3
I usually go to another buffet closer to my house which states they have ribeye steaks but they are not at all and very tough. Same with the ribs. So this review is mostly for meat & steaks :) The steak here was so much better than what I am usually used to at a buffet. It was super tender and tasted great & cooked fast. Same with the ribs, very tender. Everything else was good but I just got the meat and it was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Kids loved it. They have plenty of choices for kids. Some of the items seemed to have been there a while but we got there pretty late so go early to get the good stuff
Atmosphere: 4
Food: 4
Service: 5
Plenty of options that all taste wonderful. Servers kept drinks full. Wonderful time with my family. Spent $56 for 4 adults, much cheaper than any other place we could have gone.
Atmosphere: 5
Food: 5
Service: 5
Ordered from Uber Eats. Everything tasted like fish, dont order anything fried if you dont want to taste fish. Decided to try this for the first time and I am disappointed to say the least as well as allergic.
Atmosphere: 1
Food: 1
Service: 1
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