McDonald's
1212 W Main St, Mesa
(480) 834-9585
Recent Reviews
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Place has rats
It took about 10 minutes for them to notice I was at the front register. I shouted a few times until finally someone heard me.
Atmosphere: 4
Food: 3
Service: 1
Its facilities are disgusting, the bathrooms have not been cleaned for years, if that's how they are, the bathroom in the kitchen is worse from the counter you can see the mess
They are always more than willing to help a customer out. That's the way it should always be no matter where a person goes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, French Fries, Sausage
Food freshly cooked, hot, and good. Cashier very rude, mean-spirited, and very unpleasant. Otherwise, this would have been a 5-Stsr experience with the exception of the high prices.
Atmosphere: 2
Food: 5
Service: 1
Grandbabies loved thier gym area.
Run run run better run 4 your life. Run run run better run 4 your life???
Atmosphere: 1
Food: 1
Service: 1
Food freshly cooked, hot, and good. Cashier very rude, mean-spirited, and very unpleasant. Otherwise, this would have been a 5-Stsr experience with the exception of the high prices.
Atmosphere: 2
Food: 5
Service: 1
Horrible service every time I've stepped into that location. Takes them 20 mins just to get my coffee order out. I try to be considerate and go in when I know that they aren't busy or overwhelmed but they still slack and no one there seems to care about their job. I've let it go countless times with sympathy towards staff because of the overwhelming BS they put up with when it comes to the homeless and such, but I am not homeless and I am a paying customer.theres no need to treat me like crap.i lost my cool once out of the countless times they have been out of line. I shouldn't have to go to another location to get decent customer service. Please do better.
They also stooped me on an online order ,I ordered and they took the money out of my account only for them to call me liars and claim no one got an order in my name.
Customer service reps were also rude. Hung up on me once and had an attitude the whole time I was expressing my complaint .they refused to refund me and when I asked for a supervisor surprise no one was around.
I apologize for the long complaint but as a paying customer all I wanted was my coffees and food .
I understand people have rough days, but don't take it out on the customers . All I wanted was my coffee and food.
Atmosphere: 1
Food: 2
Service: 1
I asked for KETCHUP. . . .for a 20 pc chicken nugget And Small fries
I GOT ZERO KETCHUPS FOR 20PC NUGGET+ FRIES
The fries were burned/old and nuggets tasted disgusting
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This McDonald's really impressed a McD's connoisseur. Must be the management. A safe place for kids. Play place. Cartoons on the Big Screen. Clean, clean, clean.
I was extremely satisfied at every visit, and this even tho they were short staffed. Kudos, team!!
Vegetarian options: The McCafé is worth the go.
Kid-friendliness: Yes. TOTally. See review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Mcdouble, Hamburger
Got a meal of a cheeseburger and a coke. When I was leaving I asked for more ice and a drink refill since the lobby drink machine was turned off. The lady who managing it squawked at giving more ice and came out with a small cup of ice. I told her I wanted more ice and she walked away like I was a bum. Bear in mind I'm wearing a Diamond backs beach cap ($25), a rebok sport shirt ($45 on sale Penny's), $60 pants from Penny's, and sketchers shoes ($70). Not even close to looking like a bum. It shouldn't matter how I looked. I bought food and was entitled to a refill. And full cup of ice with the refill should've been not a issue. If it's that big a deal, then shut it down.
Atmosphere: 1
Food: 3
Service: 1
I asked for KETCHUP. . . .for a 20 pc chicken nugget And Small fries
I GOT ZERO KETCHUPS FOR 20PC NUGGET+ FRIES
The fries were burned/old and nuggets tasted disgusting
Atmosphere: 1
Food: 1
Service: 1
All the drinks cost 1.29 but I can't get a large with my meal because "they don't do that anymore"
Very busy store knocking out a lot of food in a short amount of time so take that for what it is
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries
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