i had cane in with my family to get breakfast. i accidentally order two steak griddles and had not notice till they handed it out. the morning manager at the time was so nice and replaced them with my correct sandwich and offer the price difference which we don’t take cause of his generosity. what a great mcdonald definitely a will be returning. ps play pin was kept up nice n clean for my son!!!!
Atmosphere: 5
Food: 5
Service: 5
Mia Johnson
Food had a hair in my sandwich & bag yuckkk after I was asked to pull to a reserved parking due to my steak bagel being wrong asked for manager got an attitude from work tried calling I only got a voicemail so my next step is to reach out to corporate office to turn in my pictures of the food they served me! STAY FAR AWAY FROM THIS MCDONALDS
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Reeves
I wanted to say that these guys owned up to the issue the store was having, and remade my order for me (even throwing in an apple pie after i denied it). they have been really on top of their stuff since i started my job near by and have been coming regularly. they are extremely patient and i don’t think Mcdonald’s pays them enough. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Mona F
The service at this McDonalds was excellent. The staff are super friendly and patient. We left feeling happy about our interactions. Oh but the lemonade! It’s so good! It was my first time having McDonald’s lemonade. It tastes freshly made!
Atmosphere: 5
Food: 3
Service: 5
Crystal Perez
I asked of for a a mcdouble with only mayo and there was onions in it, it looked like someone tried to scrape the burger patty, I didn't eat it and everytime i I come here the food is never fresh 🙃
Atmosphere: 3
Food: 1
Service: 3
Mikoes S
Customer service was great not sure why west valley McDonald's can't have a standard has high as this location
Atmosphere: 5
Food: 5
Service: 5
Kaitlin Tennant
Asked for a spicy chicken no lettuce just mayo. What do they read back to back - the exact opposite. Have to correct them and they read it back incorrectly again at the window and again at the pickup. Had to go around and wait for them to bring it to me and again it was wrong. Like how hard is it to get that? I went in and two other people were there getting their orders fixed.
Atmosphere: 3
Food: 3
Service: 2
Viridiana Camargo
This place is the worst, the guy in the drive thru ignoring me for like 5 min and for the other line he kept taking the orders. I felt mistreated every time I stop in this location.
Atmosphere: 1
Food: 4
Service: 1
otis youngblood
McDonald’s has horrible food
Atmosphere: 1
Food: 1
Service: 1
auguste charles
Folks working at this Golden Arches are very friendly and efficient. Absolutely a pleasure frequenting this McDonalds
Consistency is key and will help you get to 5 stars in my book.
Atmosphere: 5
Food: 4
Service: 5
Kari Maschino
I was tired and didn't want to run to the store to grab a salad kit and be around crowds of people so I opted to run to McDonald's and get a McChicken to avoid people and cooking. I went home and got comfortable sat down and started eating it and I swear when you haven't eaten fast food in a while and you're not used to it I could taste nothing but chemicals lots of chemicals I was sick to my stomach I ended up in bed totally sick woke up around midnight with my sheets wet because I was sweating from the reaction that this McChicken gave me ended up calling off of work the next day and was in bed all day feeling ill from this McChicken. Unless you make it yourself, nothing is safe. The service was fine at the window I did not go inside this was all drive-thru. But the food really sucks but if that's what you're used to eating then I'm sure you've built up a tolerance to their chemical stricken food products
Atmosphere: 3
Food: 1
Service: 5
Justin Hamilton (Redout67)
If I’m in the drive through with no line behind me I should have to pull around and park for my order. Y’all just trying to cheat your stats
Atmosphere: 1
Food: 3
Service: 1
Manny Morales
When I got there I was expecting hot and fresh food not a stomach virus waiting to happen. I first had an issue with payment after paying the employee, just walked to the back and got on his phone without giving us any order, drinks or information about where to go or where to wait. I ended up waiting 15 mins at the last second window for a Big Mac, and a #9 meal just to receive both cold to the touch. I reheated the Big Mac and proceeded to eat it just to end up throwing up all night and having stomach pains
Atmosphere: 1
Food: 1
Service: 1
Lucero Sosa Gavia
10/10 many spaces to eat and very clean. The food is really good and amazing service overall!
i had cane in with my family to get breakfast. i accidentally order two steak griddles and had not notice till they handed it out. the morning manager at the time was so nice and replaced them with my correct sandwich and offer the price difference which we don’t take cause of his generosity. what a great mcdonald definitely a will be returning. ps play pin was kept up nice n clean for my son!!!!
Atmosphere: 5
Food: 5
Service: 5
Food had a hair in my sandwich & bag yuckkk after I was asked to pull to a reserved parking due to my steak bagel being wrong asked for manager got an attitude from work tried calling I only got a voicemail so my next step is to reach out to corporate office to turn in my pictures of the food they served me! STAY FAR AWAY FROM THIS MCDONALDS
Atmosphere: 1
Food: 1
Service: 1
I wanted to say that these guys owned up to the issue the store was having, and remade my order for me (even throwing in an apple pie after i denied it). they have been really on top of their stuff since i started my job near by and have been coming regularly. they are extremely patient and i don’t think Mcdonald’s pays them enough. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
The service at this McDonalds was excellent. The staff are super friendly and patient. We left feeling happy about our interactions. Oh but the lemonade! It’s so good! It was my first time having McDonald’s lemonade. It tastes freshly made!
Atmosphere: 5
Food: 3
Service: 5
I asked of for a a mcdouble with only mayo and there was onions in it, it looked like someone tried to scrape the burger patty, I didn't eat it and everytime i I come here the food is never fresh 🙃
Atmosphere: 3
Food: 1
Service: 3
Customer service was great not sure why west valley McDonald's can't have a standard has high as this location
Atmosphere: 5
Food: 5
Service: 5
Asked for a spicy chicken no lettuce just mayo. What do they read back to back - the exact opposite. Have to correct them and they read it back incorrectly again at the window and again at the pickup. Had to go around and wait for them to bring it to me and again it was wrong. Like how hard is it to get that? I went in and two other people were there getting their orders fixed.
Atmosphere: 3
Food: 3
Service: 2
This place is the worst, the guy in the drive thru ignoring me for like 5 min and for the other line he kept taking the orders. I felt mistreated every time I stop in this location.
Atmosphere: 1
Food: 4
Service: 1
McDonald’s has horrible food
Atmosphere: 1
Food: 1
Service: 1
Folks working at this Golden Arches are very friendly and efficient. Absolutely a pleasure frequenting this McDonalds
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Consistency is key and will help you get to 5 stars in my book.
Atmosphere: 5
Food: 4
Service: 5
I was tired and didn't want to run to the store to grab a salad kit and be around crowds of people so I opted to run to McDonald's and get a McChicken to avoid people and cooking. I went home and got comfortable sat down and started eating it and I swear when you haven't eaten fast food in a while and you're not used to it I could taste nothing but chemicals lots of chemicals I was sick to my stomach I ended up in bed totally sick woke up around midnight with my sheets wet because I was sweating from the reaction that this McChicken gave me ended up calling off of work the next day and was in bed all day feeling ill from this McChicken. Unless you make it yourself, nothing is safe. The service was fine at the window I did not go inside this was all drive-thru. But the food really sucks but if that's what you're used to eating then I'm sure you've built up a tolerance to their chemical stricken food products
Atmosphere: 3
Food: 1
Service: 5
If I’m in the drive through with no line behind me I should have to pull around and park for my order. Y’all just trying to cheat your stats
Atmosphere: 1
Food: 3
Service: 1
When I got there I was expecting hot and fresh food not a stomach virus waiting to happen. I first had an issue with payment after paying the employee, just walked to the back and got on his phone without giving us any order, drinks or information about where to go or where to wait. I ended up waiting 15 mins at the last second window for a Big Mac, and a #9 meal just to receive both cold to the touch. I reheated the Big Mac and proceeded to eat it just to end up throwing up all night and having stomach pains
Atmosphere: 1
Food: 1
Service: 1
10/10 many spaces to eat and very clean. The food is really good and amazing service overall!
Atmosphere: 5
Food: 5
Service: 5
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