I ordered a bigger bowl online with chow mein and rice and it only had my rice inside, no utensils our sauces included in my bag and my food was cold. The store will not answer the phone and I have called multiple times. It's a hour before they close. Horrible service and would never recommend coming here Waste of my hard working money
James Smiley
Absolutely terrible management and coordination, I have given this location multiple chances and every time I have come, it’s been a 30+ minute wait. The staff never knows what’s going on, the manager almost seems to not be at work, and there is almost never any food ready.
I unfortunately never leave bad reviews but felt like this needs to be said. The head of this location definitely needs to change something with the staff to make them more efficient
Isabel Diane Hernandez
I did an order online and it took longer to get my food than me showing up and placing an order here. They started on my bowl on pick up time unfortunately and then realized they had to prep food still. They were late by an additional 10 min.
Lorizmed Cota
Grace and Karen are the more rudest workers, I asked for a bigger plate half rice and half chow mein, Karen give me full of rice I even mentioned that I want half rice not full and barely put me some chow mein. Also, I had a coupon for a free appetizer and they charge me for it.otherwise I asked for teriyaki Sauce and they didn’t put it in. This is not the first time. I never come back to this place. Worst service ever!!!
Hannah Blackmer
Ordered a mobile pickup that was supposed to be ready by 6pm. There was no physical line. The only people in the restaurant were all waiting for mobile pickup ups, however, people who entered the store to order food through the line had no problem getting service and leaving the restaurant. After waiting 30 minutes, we asked for a refund and was told that they would “write it down and do it later”. I told them I didn’t feel comfortable leaving without a receipt to verify the refund, and they responded with, well were will get it done later. I’m pretty sure I was talking to either a lead or manager because this person was dressed in a different outfit than the other employees. I wound up calling my bank and disputing the transaction. Absolutely terrible customer service, terrible work ethic, terrible regard for their customers. I will avoid this place like the plague and advise others to do so as well.
Marlene Moran
The staff were courteous, and the facility was well-maintained. However, the meal quality was subpar; specifically, the green beans lacked tenderness and flavor.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Honey Walnut Shrimp
skipstang
Always out of food. Always slow as hell. Continue to Avoid this location.
Atmosphere: 1
Food: 3
Service: 1
Chandler Paul
Love me some panda express.
Atmosphere: 5
Food: 5
Service: 5
Rich Davis
Slow down get the order correct then put the correct food in the container. I mean is there even a manager working there? I mean, does anybody working here even give the slightest of care. So frustrating
Atmosphere: 1
Food: 1
Service: 1
Devante Collier
I went there yesterday I got a bowl with fried rice and teriyaki chicken and the chicken was rubbery didn't even taste like chicken the rice was bland I was disappointed panda used to be great they don't cook there food enough anymore I don't know but don't plan on going back at least not to this location
Oct6'24 last minute customer, was greeted with a smile & found myself lucky by three parts. 1) had what I wanted 2) they must have hired a new chef because I usually avoid this location which brings me to 3) It was De-lickyourlips-ious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice
James Demery
I was just their around 4 pm. The food was good, but the service is great! 🙂 I didn't catch the names of the 2 ladies that helped me, but my receipt says Arleth V. Thank you for being nice.
Atmosphere: 5
Food: 5
Service: 5
Isamar Chicuate
The food is very delicious 😋😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Julio Gonzalez
Right place for that hunger that you don't know it is...
Atmosphere: 5
Food: 4
Service: 5
Monique Renee
Everyone is always nice. They are quick, and the food is good. Never an incorrect order either when we do delivery.
I ordered a bigger bowl online with chow mein and rice and it only had my rice inside, no utensils our sauces included in my bag and my food was cold. The store will not answer the phone and I have called multiple times. It's a hour before they close. Horrible service and would never recommend coming here
Waste of my hard working money
Absolutely terrible management and coordination, I have given this location multiple chances and every time I have come, it’s been a 30+ minute wait. The staff never knows what’s going on, the manager almost seems to not be at work, and there is almost never any food ready.
I unfortunately never leave bad reviews but felt like this needs to be said. The head of this location definitely needs to change something with the staff to make them more efficient
I did an order online and it took longer to get my food than me showing up and placing an order here. They started on my bowl on pick up time unfortunately and then realized they had to prep food still. They were late by an additional 10 min.
Grace and Karen are the more rudest workers, I asked for a bigger plate half rice and half chow mein, Karen give me full of rice I even mentioned that I want half rice not full and barely put me some chow mein. Also, I had a coupon for a free appetizer and they charge me for it.otherwise I asked for teriyaki Sauce and they didn’t put it in. This is not the first time. I never come back to this place. Worst service ever!!!
Ordered a mobile pickup that was supposed to be ready by 6pm. There was no physical line. The only people in the restaurant were all waiting for mobile pickup ups, however, people who entered the store to order food through the line had no problem getting service and leaving the restaurant. After waiting 30 minutes, we asked for a refund and was told that they would “write it down and do it later”. I told them I didn’t feel comfortable leaving without a receipt to verify the refund, and they responded with, well were will get it done later. I’m pretty sure I was talking to either a lead or manager because this person was dressed in a different outfit than the other employees. I wound up calling my bank and disputing the transaction. Absolutely terrible customer service, terrible work ethic, terrible regard for their customers. I will avoid this place like the plague and advise others to do so as well.
The staff were courteous, and the facility was well-maintained. However, the meal quality was subpar; specifically, the green beans lacked tenderness and flavor.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Honey Walnut Shrimp
Always out of food. Always slow as hell. Continue to Avoid this location.
Atmosphere: 1
Food: 3
Service: 1
Love me some panda express.
Atmosphere: 5
Food: 5
Service: 5
Slow down get the order correct then put the correct food in the container. I mean is there even a manager working there? I mean, does anybody working here even give the slightest of care. So frustrating
Atmosphere: 1
Food: 1
Service: 1
I went there yesterday I got a bowl with fried rice and teriyaki chicken and the chicken was rubbery didn't even taste like chicken the rice was bland I was disappointed panda used to be great they don't cook there food enough anymore I don't know but don't plan on going back at least not to this location
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Oct6'24 last minute customer, was greeted with a smile & found myself lucky by three parts. 1) had what I wanted 2) they must have hired a new chef because I usually avoid this location which brings me to 3) It was De-lickyourlips-ious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice
I was just their around 4 pm. The food was good, but the service is great! 🙂
I didn't catch the names of the 2 ladies that helped me, but my receipt says Arleth V. Thank you for being nice.
Atmosphere: 5
Food: 5
Service: 5
The food is very delicious 😋😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Right place for that hunger that you don't know it is...
Atmosphere: 5
Food: 4
Service: 5
Everyone is always nice. They are quick, and the food is good. Never an incorrect order either when we do delivery.
Atmosphere: 5
Food: 5
Service: 5
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